Ginrinso

1-1-13 Sakura, Otaru 047-0156 Hokkaido
Traveller (167)
Room & Suite (42)
Dining (40)

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About

4.5
#2 of 4 onsen ryokans in Otaru
Location
Cleanliness
Service
Value

See why so many travellers make Ginrinso their onsen ryokan of choice when visiting Otaru. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

As your “home away from home,” the onsen ryokan rooms offer air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, baggage storage, and a gift shop while staying at Ginrinso. In addition, Ginrinso offers an on-site restaurant, which will help make your Otaru trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

Given the close proximity of popular landmarks, such as Marchen Intersection (1.6 mi) and Kitaichi Glass 3gokan (1.6 mi), guests of Ginrinso can easily experience some of Otaru's most well known attractions.

Travellers looking to enjoy some tapas can head to Ichinoya. Otherwise, you may want to check out an Italian restaurant such as Otaru Bine, Marina Bar & Restaurant, or Barilotto.

If you’re looking for something to do, Tanaka Sake Brewery Kikkogura (1.2 mi), Otaru Port Marina (0.7 mi), and Otaru Minato Museum (0.2 mi) are a nice way to spend some time, and they are all within walking distance of Ginrinso.

We’re sure you’ll enjoy your stay at Ginrinso as you experience all of the things Otaru has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Karaoke
Children Activities (Kid / Family Friendly)
Shuttle bus service
Hot spring bath
Baggage storage
Parking
Wifi
Gift shop
24-hour front desk
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Room features
Air conditioning
Safe
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
Japanese
66Reviews5Q+A8Room tips
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Detailed Reviews
Dato' Michael Tio wrote a review Oct 2012
Kuala Lumpur, Malaysia41 contributions16 helpful votes
+1
I stayed here a couple of years ago. It is a traditional Japanese ryokan where they display your name outside. We got a room facing the Otaru town with magnificent view at night. Our room came with a mini indoor hotspring bath. Food was plenty. Best time to go is winter and especially after a few days of skiing. Going back again this year. Can't wait. I give it 5 stars plus.
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Date of stay: November 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Go for traditional tatami room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WYMC wrote a review Jan 2017
Singapore, Singapore70 contributions256 helpful votes
We stayed at the Ginrinso for a night en route to Niseko. From Sapporo, we took a train to Otaru-chikko, about 30 minutes. The ryokan provided complimentary pick up and drop off service, and this was arranged through the Luxury Ryokan Collection. Exiting the train and entering the main hall of the Otaru-chikko station, we were met with the ryokan's driver.

A short 10 minutes drive and we arrive at a beautiful historic building. Greeted at the door warmly, check in was swift and we were shown to our traditional Japanese room in the new wing.

This room was very spacious, beautifully decorated with views of the coast. Separate seating area and an equally large bathroom and private onsen facilities. Toiletries supplied were generous and well thought out, including a generous stack of clean white towels. Room was faultlessly clean and incredibly inviting.

We were served hot green tea and a sweet snack upon arrival, and after some explanations about dinner that evening and breakfast the next day, we were left to enjoy our room and the onsen. There is wifi at this ryokan and requires signing in just once.

This is one of the ryokans where you are asked your height at reservation, so that they can provide you with yukatas that actually fit. This attention to detail is really much appreciated!

Dinner was an elaborate affair, comprising 8 courses of local seafood and served in a private room. Service was attentive and friendly, but never intrusive. Most staff speak minimal English, but made a lot of effort to try and communicate best as they could.

Our futons were made up when we returned to the room, complete with a night light. Futons were comfortable, the duvets were fluffy as clouds, and afforded a good nights' sleep.

Breakfast was served in another larger room, with a large variety of Japanese dishes. After meal drinks (coffee or tea) was served in a separate room with a large skylight roof. I would have preferred for breakfast to be served in room.

After check out, a driver sent us to Otaru-chikko station, where we caught our train to Kutchan.

Our stay at the ryokan was overall quite wonderful, great food, excellent service, and peace and quiet. Some guests had very young children with them and they could be heard screaming and shouting and running around the otherwise very tranquil premises, but I suppose the ryokan cannot be faulted for this. Highly recommended!
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Date of stay: December 2016
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jo_pandina wrote a review Feb 2015
London, United Kingdom54 contributions58 helpful votes
We were lucky enough to visit this ryokan during the snow festival week that was happening in Sapporo. We took the train from Sapporo to Otaru Chicco which is only around 30 minutes ride so you could even do day trips to Sapporo if you wanted and were greeted at the train station by a member of staff who then drove us to this stunning hilltop property.

We were greeted at the entrance by 5 staff and several more to help us with our luggage and shoes, they made us feel very welcome and we were checked-in promptly and efficiently.

Our host then walked us through the property to the new wing where our room was located. And when we arrived at our room named 「相生」our luggage had somehow managed to get there even more quickly than we did without us even noticing!

Upon entering the room with tatami floors we then saw our room had a stunning view of the town and coastal areas. Then we were guided through the very spacious and well appointed bathroom which then leads to our own private onsen again with views over the bay!

We were then asked what time we would like dinner and breakfast and where then left alone to rest and relax. Before dinner we headed to the building's main onsen, it is separated into a male and female area and we must have gone at a quiet time as we were the only people in our respective areas. As there is heavy snow at this time of year the outdoor onsen area is closed which is a shame, but I would love to visit this ryokan again when it is warmer and try the outdoor bathing area.

Dinner was incredible - we've stayed at two other ryokans before in Japan so were familiar with the Kaiseki dinner format where you are served course after course of local and more importantly seasonal produce which is immaculately presented. Here at the Ginrinso the food and service was perfect.

We then returned to our rooms where our mattresses and beds were made on the tatami. There are many staff at this property but they are always working for you behind the scenes in a very discrete manner. If you happen to "bump into" any staff in the corridors they stop to bow and greet you politely until you have passed.

Breakfast was also a delicious collection of local Japanese produce served on the most intricate and beautiful plates and dishes. We mentioned we would like to go skiing in the area to one of our servers during breakfast and half way through our meal she had returned with 6 pages of print outs about the local ski resort! Such attentive and thoughtful service.

Asari ski slopes is only a 10 min cab ride away which is a bonus.

We wanted to go to the main town and the front desk staff were very quick and helpful to assist in booking a table at one of the top sushi restaurants in town.

The property is stunning but it really is the wonderful staff that made our stay so memorable. The front desk staff are quick, polite, courteous and helpful. The other staff although do not speak as good English as the front desk staff are so warm and friendly. We really felt they tried so hard to converse with us and nothing was too much trouble and they really do think of everything to make your stay here more pleasant and enjoyable.
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Date of stay: February 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yeoc468 wrote a review Dec 2022
Singapore, Singapore1,921 contribution1,208 helpful vote
Horrible ryokan and horrible food.

This is our 8th stay. Previous stays before Covid was good.

This stay was horrible. Room condition was poor. Fridge is dirty.

Dinner was horrible… below average Kaiseki…. Shell of the prawn was not removed properly. Potato was served at room temperature and not hot.

Skip at all cost.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Stay at another ryokan.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
njwong wrote a review Aug 2019
Singapore, Singapore41 contributions21 helpful votes
This is an outstanding ryokan fulfilling all your wishes for Japanese hospitality. The rooms (with private onsen); the meals (breakfast and dinner); and above all - the genuine warmth and hospitality crossing all language barriers! We do not speak Japanese and English was not used at all...

First the rooms. All our rooms had ensuite toilets AND a private onsen with constantly running water at around 40 degrees Celsius. The tatami mats smell like they are brand new, the lacquered low table polished with an inlay featuring a bouquet of flowers is a work or art.
The wifi works at all times without fail..Sleeping in futons was not a problem, but getting up in the morning needed getting used to, especially for the oldies.
The food - the quality and careful choice of seasonal delights featuring king crab, unni, fresh sashimi, and fresh summer garden vegetables could not be matched anywhere in Hokkaido during our visit!
After every breakfast, we were invited to adjourn to the adjacent sun-lit coffee room. The fact that 9 of us in 3 generations of the family descended upon them all at the same time at every meal did not intimidate them. Everyone's wishes were meticulously delivered without mistake.
Best of all, the feeling of genuine hospitality pervaded through the entire establishment, whether to clean our dirty shoes, clear the walking cane of debris, etc.
The greetings on our arrival by Supervisor Sakura and her team made us feel like we were coming home. Our dinner times were politely reminded when we were late. Temoko-san supervised our dinners, Junko-san, our breakfasts. Of course, the rooms were cleaned quietly and anonymously when we left for the day. On our return, not a speck of dust was visible, all used towels were replaced, and all toiletries refilled to the brim.
It was with a tinge of sadness when Sakura-san bade us all farewell outside the Ryokan and topped it all with a perfect group picture taken by her, both with cell phones or with a fancy SLR camera!
We will return, albeit that it was the most expensive hotel bill (per person) that I have ever paid in Japan.....
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Date of stay: July 2019
Location
Cleanliness
Service
Trip type: Travelled with family
Room Tip: Most rooms have a view of Otaru Harbour which is not spectacular
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
デモン wrote a review Jun 2015
Tokyo, Japan182 contributions121 helpful votes
+1
I stayed with my parents and younger brother on last Sunday of May. Their services were much better than I'd expected.
The thoughts were not only from me, but from my parents.
My further had been Sushi chef for over 30 years.
Usually it is quite challenging to get his satisfaction on Japanese food quality.
But this time, he was fully satisfied but only one dish.
Not only dishes, but I strongly recommend this inn by following reasons.
- Traditional beautiful building with high level cleanness, it was built over hundred years ago, but it is really beautiful both inside and outside.
- High quality staff with heart warming services
- Complimentary beverage services in room, including bottles of beer
- tons of high quality towels
- big and comfortable in-room private bath with natural hot spring
- 3-4 sets of YUKATA for each
- Nice view in both day time and night

only my concern was noise of trains, it is located very near from rail track.
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Date of stay: May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
john c wrote a review Dec 2014
Singapore, Singapore1,328 contribution126 helpful votes
+1
beautiful entrance decorated with all the trees of different Fall colors in Late October. greeted immediately by the staff on arrival at front entrance. quickly took over our car and unloaded our luggages and ushered in with kimono clad ladies kneeling and bowing. the hotel is 140 years old and a grand Dame ! the overall upkeep and cleanliness is superb. everything area is immaculately tidy and clean !! we were shown aorund the area while being lead to the room. it is so spacious that there is a corridor leading to a large bathroom and with a large attached onsen with the best breathtaking view of Otaru Bay !!! same view from the "balcony" area of the living room as well. the Bay is lighted up wiht the Ferris wheel afar and its just amazing. the dining area is quiet and we were treated like King and Queen with food so good and plentiful it was just too much !! the breakfast area overlooks another side of the Bay and its vey beautiful as well. definitely a great experience and one of the best Ryokans i have ever stayed in my 6 years of traveling to Japan.
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Date of stay: October 2014
Value
Location
Service
Trip type: Travelled with family
Room Tip: get the view of the Bay !!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mfazriyulianto wrote a review May 2014
Jakarta, Indonesia35 contributions57 helpful votes
Me and my wife has splendid experience on this Ryokan. The Ryokan (Japanese style hotel) is located on top of the hill overseeing the bay, so we can see Otaru city and the bay. It was great view. The room was big with private onsen (hot bath tub). It was pretty well design like you were in old Japanese rich house. The diner was super, it was served with own butler in huge room that decorated by ancient rich merchant. The breakfast room was great so the food. When you finish, you will have separate coffee/tea room that overlook the sea with glass roof.

If you want to spoiled yourself with your wife, this is a fantastic place.
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Date of stay: May 2014
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: please ask for new building that facing the bay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
asianchef wrote a review Dec 2013
Bangkok180 contributions79 helpful votes
Our family of three spent 2 nights at this classic hilltop ryokan, which looked more like an old castle. It is one of the best ryokan in Hokkaido that we visited. Our room was very spacious with huge onsen overlooking Otaru bay.
For gourmet breakfast and dinner, only the premium grade were used - scallops, abalone, king crab, matsusaka beef - just to name a few. You will miss the food and the atmosphere here once you check-out. I just did!
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Date of stay: December 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lalglf wrote a review Oct 2017
San Francisco, California16 contributions6 helpful votes
+1
I've been angling to try the ryokan experience in Japan for quite some time now and boy was I impressed with Ginrinso. Nestled upon a large hill in Otaru, it's not necessarily walked distance to anything but with the views and accommodations, we didn't want to leave! Upon arrival, as in traditional ryokans, we were greeted like an old friend and given a tour of the grounds. Our host served us hot tea and a biscuit and showed us our room with a private onsen and beautiful views of the Otaru port. We quickly changed into our yukatas (traditional relaxing Japanese dress) and 45 min later our host escorted us to dinner. Otaru is known for its seafood, particularly Uni, scallops etc and this meal did not disappoint. It was many courses and probably too much food but the attention to detail and the freshness of the seafood made it the best meal we had in Japan. The next morning breakfast was early, around 830 and again was a lot of food that was immaculate. The main thing for westerners I believe is eating fish and rice for breakfast in the morning might be off putting but we didn't mind at all. If you're looking to have a traditional Japanese experience that is luxurious and well thought out, then this is the place for you. It was very pricey, but did include breakfast and dinner.
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Date of stay: October 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yeoc468 wrote a tip Dec 2022
Singapore, Singapore1,921 contribution1,208 helpful vote
"Stay at another ryokan."
Read full review
njwong wrote a tip Aug 2019
Singapore, Singapore41 contributions21 helpful votes
"Most rooms have a view of Otaru Harbour which is not spectacular"
Read full review
meow1234163 wrote a tip Sept 2017
Sydney, Australia3 contributions2 helpful votes
"Definitely choose room with private bath"
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cyssf2003 wrote a tip May 2016
San Francisco, California204 contributions274 helpful votes
"Away from smokers!"
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bduckk wrote a tip Mar 2016
Seoul, South Korea89 contributions75 helpful votes
"Rooms at new building have in-room hot spring bath."
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Not the right property for you?
There are more places to choose from in the Otaru area.
PRICE RANGE
S$681 - S$909 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GINRINSO: See 22 Reviews, Price Comparison and 169 Photos (Otaru, Hokkaido) - Tripadvisor

Frequently Asked Questions about Ginrinso
Which popular attractions are close to Ginrinso?
Nearby attractions include Wing Bay Otaru (0.8 km), Otaru Port Marina (1.1 km), and Aeon Cinema Otaru (0.9 km).
What are some of the property amenities at Ginrinso?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Ginrinso?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ginrinso?
Yes, free parking is available to guests.
What are some restaurants close to Ginrinso?
Conveniently located restaurants include Sushi-Go-Round Sakana Isshin, Otaru, Terrace Brasserie, and Marina Bar & Restaurant.
Are there any historical sites close to Ginrinso?
Many travellers enjoy visiting Kitaichi Glass 3gokan (2.6 km), The Site of Temiya Line (3.6 km), and Former Mitsui Sumitomo Bank Otaru Branch (3.3 km).