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1-1-13 Sakura, Otaru 047-0156 Hokkaido
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Traveller (155)
Room & Suite (42)
Dining (40)

About

#12 of 24 hotels in Otaru
Location
Cleanliness
Service
Value

See why so many travellers make Ginrinso their onsen ryokan of choice when visiting Otaru. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

As your “home away from home,” the onsen ryokan rooms offer air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, baggage storage, and a gift shop while staying at Ginrinso. In addition, Ginrinso offers an on-site restaurant, which will help make your Otaru trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

Given the close proximity of popular landmarks, such as Marchen Intersection (1.6 mi) and Kitaichi Glass 3gokan (1.6 mi), guests of Ginrinso can easily experience some of Otaru's most well known attractions.

Travellers looking to enjoy some tapas can head to Ichinoya. Otherwise, you may want to check out an Italian restaurant such as Otaru Bine, Marina Bar & Restaurant, or Barilotto.

If you’re looking for something to do, Tanaka Sake Brewery Kikkogura (1.2 mi), Otaru Port Marina (0.7 mi), and Otaru Minato Museum (0.2 mi) are a nice way to spend some time, and they are all within walking distance of Ginrinso.

We’re sure you’ll enjoy your stay at Ginrinso as you experience all of the things Otaru has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Karaoke
Children Activities (Kid / Family Friendly)
Shuttle bus service
Hot spring bath
Baggage storage
Parking
Wifi
Gift shop
24-hour front desk
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Room features
Air conditioning
Safe
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
Japanese
63Reviews5Q+A7Room tips
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njwong wrote a review Aug 2019
Singapore, Singapore41 contributions21 helpful votes
This is an outstanding ryokan fulfilling all your wishes for Japanese hospitality. The rooms (with private onsen); the meals (breakfast and dinner); and above all - the genuine warmth and hospitality crossing all language barriers! We do not speak Japanese and English was not used at all... First the rooms. All our rooms had ensuite toilets AND a private onsen with constantly running water at around 40 degrees Celsius. The tatami mats smell like they are brand new, the lacquered low table polished with an inlay featuring a bouquet of flowers is a work or art. The wifi works at all times without fail..Sleeping in futons was not a problem, but getting up in the morning needed getting used to, especially for the oldies. The food - the quality and careful choice of seasonal delights featuring king crab, unni, fresh sashimi, and fresh summer garden vegetables could not be matched anywhere in Hokkaido during our visit! After every breakfast, we were invited to adjourn to the adjacent sun-lit coffee room. The fact that 9 of us in 3 generations of the family descended upon them all at the same time at every meal did not intimidate them. Everyone's wishes were meticulously delivered without mistake. Best of all, the feeling of genuine hospitality pervaded through the entire establishment, whether to clean our dirty shoes, clear the walking cane of debris, etc. The greetings on our arrival by Supervisor Sakura and her team made us feel like we were coming home. Our dinner times were politely reminded when we were late. Temoko-san supervised our dinners, Junko-san, our breakfasts. Of course, the rooms were cleaned quietly and anonymously when we left for the day. On our return, not a speck of dust was visible, all used towels were replaced, and all toiletries refilled to the brim. It was with a tinge of sadness when Sakura-san bade us all farewell outside the Ryokan and topped it all with a perfect group picture taken by her, both with cell phones or with a fancy SLR camera! We will return, albeit that it was the most expensive hotel bill (per person) that I have ever paid in Japan.....
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Date of stay: July 2019
Location
Cleanliness
Service
Trip type: Travelled with family
Room Tip: Most rooms have a view of Otaru Harbour which is not spectacular
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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lalglf wrote a review Oct 2017
San Francisco, California16 contributions6 helpful votes
+1
I've been angling to try the ryokan experience in Japan for quite some time now and boy was I impressed with Ginrinso. Nestled upon a large hill in Otaru, it's not necessarily walked distance to anything but with the views and accommodations, we didn't want to leave! Upon arrival, as in traditional ryokans, we were greeted like an old friend and given a tour of the grounds. Our host served us hot tea and a biscuit and showed us our room with a private onsen and beautiful views of the Otaru port. We quickly changed into our yukatas (traditional relaxing Japanese dress) and 45 min later our host escorted us to dinner. Otaru is known for its seafood, particularly Uni, scallops etc and this meal did not disappoint. It was many courses and probably too much food but the attention to detail and the freshness of the seafood made it the best meal we had in Japan. The next morning breakfast was early, around 830 and again was a lot of food that was immaculate. The main thing for westerners I believe is eating fish and rice for breakfast in the morning might be off putting but we didn't mind at all. If you're looking to have a traditional Japanese experience that is luxurious and well thought out, then this is the place for you. It was very pricey, but did include breakfast and dinner.
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Date of stay: October 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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meow1234163 wrote a review Sep 2017
Sydney, Australia3 contributions2 helpful votes
We stayed here as a birthday treat for my husband for 1 night. This was the full luxury ryokan experience. Our traditional room (in the new building) was very spacious, with a lovely sitting area with sea views. The room had its own onsen bath so we were able to enjoy this ritual without navigating the embarrassment of bathing with strangers. There is also a communal outdoor bath though we didn't try it. All rooms allow smoking but we didn't notice any stale tobacco smell in ours. The meals were wonderful but check in with an empty stomach because there's a lot of food! The dinner was a multi-course affair (better than any high end Japanese in Sydney) and the Japanese breakfast had so many delicious components. We had our 10 year old with us and he thoroughly enjoyed the traditional ryokan experience (onsen bathing, wearing a yukata to dinner, sleeping on the floor). We are lucky he is a foodie and more than happy to try anything new (even the natto!). The service was impeccable and the overall ambience serene and relaxing. Though pricey, it's definitely worth the splurge. We made the mistake of deciding to walk from the train station to the hotel. It shows up as only a 15 minute walk on Google Maps but it's all uphill! Use the hotel's complimentary pick up service or catch a taxi if you're traveling by train.
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Date of stay: September 2017
Value
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Trip type: Travelled with family
Room Tip: Definitely choose room with private bath
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jeff C wrote a review Sep 2017
Taipei, Taiwan53 contributions6 helpful votes
We stayed there for two nights with the other two couples of our friends. Very good Japanese style room, neat and clean with good quality in every details; fantastic view over see th harbor from the room; good public bath, the dinner and breakfast were outstanding. Can connect with wifi in the room and public areas; hotel is in a quiet residential area with short driving distance to the cannel and other tourist areas.
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Date of stay: September 2017
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sally T wrote a review Jul 2017
Singapore, Singapore202 contributions99 helpful votes
This ryokan is amazing! We had the biggest Japanese room-I think it is called Tsuru. The service is so friendly and food is so good! We stayed here for 3 nights. Kisako and her team went out of the way to make us all feel so at home. We had private onsen in room but preferred to use the outdoor one as it was really cosy. The French restaurant was amazing-fantastic food! Thanks again, Kisako for the great memories!
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Date of stay: June 2017
Rooms
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Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Etienne P wrote a review Mar 2017
43 contributions40 helpful votes
Anyone visiting Japan has to experience a real Ryokan. In Ginrinso, the service is plain amazing for a westerner - It seemed like Fusako was a friend welcoming us into her home, with all the smiling courtesy and manners of Japan. The facilites and food were on par. The views of the room stunning. Yes, this is Japan, so expect raw fish for breakfast but the most delicious. Very very special place, worth visiting any time. Everything will exceed your expectations.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WYMC wrote a review Jan 2017
Singapore, Singapore68 contributions247 helpful votes
We stayed at the Ginrinso for a night en route to Niseko. From Sapporo, we took a train to Otaru-chikko, about 30 minutes. The ryokan provided complimentary pick up and drop off service, and this was arranged through the Luxury Ryokan Collection. Exiting the train and entering the main hall of the Otaru-chikko station, we were met with the ryokan's driver. A short 10 minutes drive and we arrive at a beautiful historic building. Greeted at the door warmly, check in was swift and we were shown to our traditional Japanese room in the new wing. This room was very spacious, beautifully decorated with views of the coast. Separate seating area and an equally large bathroom and private onsen facilities. Toiletries supplied were generous and well thought out, including a generous stack of clean white towels. Room was faultlessly clean and incredibly inviting. We were served hot green tea and a sweet snack upon arrival, and after some explanations about dinner that evening and breakfast the next day, we were left to enjoy our room and the onsen. There is wifi at this ryokan and requires signing in just once. This is one of the ryokans where you are asked your height at reservation, so that they can provide you with yukatas that actually fit. This attention to detail is really much appreciated! Dinner was an elaborate affair, comprising 8 courses of local seafood and served in a private room. Service was attentive and friendly, but never intrusive. Most staff speak minimal English, but made a lot of effort to try and communicate best as they could. Our futons were made up when we returned to the room, complete with a night light. Futons were comfortable, the duvets were fluffy as clouds, and afforded a good nights' sleep. Breakfast was served in another larger room, with a large variety of Japanese dishes. After meal drinks (coffee or tea) was served in a separate room with a large skylight roof. I would have preferred for breakfast to be served in room. After check out, a driver sent us to Otaru-chikko station, where we caught our train to Kutchan. Our stay at the ryokan was overall quite wonderful, great food, excellent service, and peace and quiet. Some guests had very young children with them and they could be heard screaming and shouting and running around the otherwise very tranquil premises, but I suppose the ryokan cannot be faulted for this. Highly recommended!
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Date of stay: December 2016
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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K N wrote a review Jul 2016
Singapore, Singapore8 contributions7 helpful votes
This was by far the most traditional place we stayed in. Outstanding service that went above and beyond. The rooms are traditional with futons and they also had a private onsen in the room which was lovely. The level of detail to service was outstanding!
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Date of stay: July 2016
Rooms
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claire S wrote a review Jun 2016
Singapore, Singapore55 contributions21 helpful votes
My family and I enjoyed this stay immensely. The rooms are spacious and airy, with a great view of Otaru, food is top-notch (the crab especially), and service was always friendly, warm and prompt. Their attention to detail is extraordinary. Even though the ryokan is not in the heart of Otaru, it affords beautiful coastal and city views that more than make up for the 5-minute train ride to Otaru town (with a convenient and free shuttle service provided by the ryokan!). Overall, the experience was excellent and I can find no fault with the ryokan at all. Highly recommended for a relaxing, other-worldly stay.
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Date of stay: June 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cyssf2003 wrote a review May 2016
San Francisco, California202 contributions152 helpful votes
Ginroso is not as historic as Gora Kadan in Hakone, the newer high rise section is where we stayed. The first room on the fifth floor was hot and with the windows open we could smell cigarette smoke. Little English is spoken here so they called our first guide to translate the problem for us. They apologetically moved us to the second floor after assuring me there were no smokers around us and it was a good move because the second floor was much cooler. The beds are not made up during the day, the large table is set up in the single room so if you want a nap you have to ask to have one futon laid out because they are normally set up while you are having dinner in the dining rooms and taken down during breakfast. The main attractions are the lovely outdoor onsen surrounded by azaleas, cherries and other trees shaded overhead by bamboo mats and the in room onsen filled with constantly flowing hot spring water identical to the water in the out door onsen. It was lovely sleeping to the sound of the gurgling water and I ended up taking two baths a day. Once in the outdoor onsen after touring and before dinner and one in the private in room bath in the morning upon arising to work out the kinks and soreness. The food was excellent. We had hairy crab the second night which was a treat. I love all seafood (sea urchin and whelks, in addition to more standard items like shrimp, clams, abalone) and fish and was in heaven since I also like pickles, tofu, preserved beans, vegetables etc that characterize a kanseiki dinner and Japanese breakfast. Tom was more daunted. Meals were served in one of two rooms and not in your room like at Gora Kadan. This ryokan is perched on the top of the hill overlooking the bay - not particularly pretty during the day (overlooks industrial areas, parking lots, etc) but very nice at night. I would rate this second of the three ryokans we stayed at, mostly because of the location (not in a forest/mountain with only wonderful views) and the smoking (other ryokans did not allow smoking). They managed to separate us but it is too bad we had to move after our initial unpacking. Air conditioning was not yet turned on so we had to keep windows open and they brought in a fan as well. The beds were the lowest of the three ryokan we stayed in and I was having problems in the middle of the night getting up and down in the dark but that is to be expected and I am turning into a little old lady (!)
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Date of stay: May 2016
Cleanliness
Service
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Trip type: Travelled as a couple
Room Tip: Away from smokers!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$382 - US$691 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
18
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Frequently Asked Questions about Ginrinso
Which popular attractions are close to Ginrinso?
Nearby attractions include Wing Bay Otaru (0.8 km), Otaru Port Marina (1.1 km), and Aeon Cinema Otaru (0.9 km).
What are some of the property amenities at Ginrinso?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Ginrinso?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ginrinso?
Yes, free parking is available to guests.
What are some restaurants close to Ginrinso?
Conveniently located restaurants include Sushi-Go-Round Sakana Isshin, Otaru, Terrace Brasserie, and Marina Bar & Restaurant.
Does Ginrinso have an airport shuttle?
Yes, Ginrinso offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Ginrinso?
Many travellers enjoy visiting Kitaichi Glass 3gokan (2.6 km), The Site of Temiya Line (3.6 km), and Former Mitsui Sumitomo Bank Otaru Branch (3.3 km).