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3-9-1 Inaho, Otaru 047-0032 Hokkaido
2 people are viewing this hotel
Booking.com
US$126
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Free cancellation until 07/10/22
Rakuten Travel
US$139
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Agoda.com
US$94
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Free cancellation until 08/10/22
PricelineUS$106
Expedia.comUS$140
TravelocityUS$140
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Room & Suite (257)

About

#1 of 24 hotels in Otaru
Location
Cleanliness
Service
Value
They're proud of a large hotspring and breakfast buffet-style meal. From Otaru station, 1 minute on foot. Parking lot 1 is day 1,100 yen. (I inform arrival order) parking lot at the time of no vacancies nearby.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Sauna
Coffee shop
Entertainment staff
Spa
24-hour security
Car park
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Hot spring bath
Massage
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Chinese, Japanese
997Reviews33Q+A35Room tips
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David N wrote a review Jun 2022
Boston, MA175 contributions106 helpful votes
One of the best hotel stays I've had in Japan. - Extraordinarily convenient - you walk out of Otaru station and there it is! - Amazing breakfast buffet - so much food, so much variety, high quality sashimi and other ingredients - Sizable onsen baths, perfect way to relax after a long trip - The area is very walkable to shopping districts, the canal, etc, and Otaru station connects you with buses and trains to go anywhere else you need - Friendly and efficient staff Literally zero complaints.
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Date of stay: May 2022
Rooms
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Trip type: Travelled on business
Room Tip: Rooms facing the Train station are nice, because you can watch the hustle and bustle and hear...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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dynamic14 wrote a review Feb 2020
Singapore, Singapore9837 contributions379 helpful votes
+1
Located just a stone’s throw from the JR Otaru station, this hotel is very conveniently located. We arrived in Otaru early and as it was too early to check in, we left our luggages with the hotel and went out sightseeing before returning in the evening to check in. Took a walk to Otaru canal before making our way up to Tenguyama before returning to check in in the evening. Thought the room was slightly smaller than the Dormy Inn Express Hakodate Goryokaku but definitely much more crowded here. There is a natural hot spring communal bath available within the hotel that can be used from 3pm to 9am overnight. Body care, head care and foot care massage are available at a price. Wifi access is available though a little weak. Complimentary noodle soup is available from 9.30pm to 11pm. Buffet breakfast has a good variety of items.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 18 Feb 2020
Thank you for you had staing DORMYINN PREMIUM OTARU.We appreciate to your patoronage for our hotel group. In this winter,many guests are coming to otaru inspite of so few snowing and some obstacle had occurred. All of our hotels decide firmly to continue considering safety and peace of mind to requite your support and trust . We and hotels are waiting for your visit of next time. frontdesk inoue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bazahar wrote a review Feb 2020
Seoul, South Korea31 contributions14 helpful votes
As soon as you come out of Otaru station, you'll see this hotel right across the road. They staff are great and it's incredibly clean and well maintained. The room size is decent for Japan too! They also have saunas/ Japanese public baths but we never used them as we just didn't have time during our short stay.
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Date of stay: January 2020
Value
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 18 Feb 2020
Thank you for you had staing DORMYINN PREMIUM OTARU.And we appreciate to your happy and honor comments in your post .We felt happy to recept word about cleanliness in particular. In these weeks, people afraid to visit to far east asia and going out . We think that to keep sanitary rooms and facilities is most important misssion of us.All of our staffs and hotels are doing best to it. We and our hotels are waiting for your visit of next time. frontdesk Inoue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mommy & her monkeys travel the world wrote a review Dec 2019
Hong Kong, China5 contributions3 helpful votes
Love the location - across the street from Otaru station. The room was not spacious but quite functional. My kids really enjoyed free ramen and lovely breakfast spread. I enjoyed the onsen very much. Will definitely stay here again.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 4 Jan 2020
Thank you for you had staing DORMYINN PREMIUM OTARU.And we appreciate to your post with your fun feeling,Especially we were glad to your children rejoyced our ramen.In these years,japanese style ramen is liked whole world,and we hope to recieve guests warmly as ramen anytime.We and our hotels are waiting for your visit of next time. frontdesk Inoue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric wrote a review Dec 2019
Jakarta, Indonesia433 contributions129 helpful votes
Pros: - very good location near otaru train station surrounded by restaurant and cafe, and also near seafood market - free ramen at 9.30pm and free morning coffee at hotel lobby - the hotel have onseen - staff can speak english - every floor provided vending machine and ice cube. Some floor provide soft drink some alcohol only vending machine - the room is clean, with basic necessities like tooth brush, comb, shaver are provided - free 2 bottle of mineral water every day, tea, coffee also provided in room - hot water works very well - the room have authentic japanese style - the hotel using a unique music box song thru the room alley that bring charm - during our stay the room is noise proof not heard any noise from the outside. Cons: - hotel lobby is small - hotel car drop doesnt have cover. It will be problem during rainy day. - the room is very very small. We order a room with 2 adults and 1 kid (6 years old). Its even harder if you bring lot of bags. No space to move. -the toilet also very small, tight space with low roof. No bath tube. - the place to hang clothes is only for 5 clothes maximum - free wifi is very slow, almost not working - tv is out of date - heater is not very warm at night still feel cold
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 24 Dec 2019
Thank you for you had staing DORMYINN PREMIUM OTARU.And also thank you for your post in detail and with ingenuous opinions.We are glad to your understanding for style and design of our facilities especially our BGM and cleanliness of room.These are our feature and basic one of welcoming But we apologize to inconvenience of some facilities inspite of your praises.In particular , WiFi is one of problem need to resolve urgently. We felt that your severe comments are expression of deep affection within yourself. We are afraid,we and our hotels are waiting for your visit of next time. frontdesk Inoue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
megmum0307 wrote a review Dec 2019
Singapore, Singapore9 contributions7 helpful votes
We have just ended our stay here. Having heard a lot of good things about Dormy Inn chain so decided to stay here. Pros Breakfast was good. Onsen was good. Room size was big Cons Shockingly bad service. The guy who checked us in did not explain anything. Did not smile. We did not know how the onsen works, when to check out, where to go for breakfast. He just thrust us the English pamphlet whereas I noticed that the other Japanese who checked in was given explanations. This is the minimum expected of the reception at a hotel. Did not receive the usual Japanese hospitable greetings when we entered the hotel after a day out as with the other hotels in Japan.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MarJoHK wrote a review Nov 2019
71 contributions18 helpful votes
It is just a few minutes walk from Otaru train station, you can walk easily to a lot of restaurants & attractions. Apart from fresh seafood at the Japanese style buffet breakfast, there were also some interesting local items. Late evening they serve small bowls of hot noodles to guests. The female onsen is nice but small, it was very crowded at night & then there was just me during the morning time. I definitely recommend staying here.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 7 Dec 2019
Thank you for you had staing DORMYINN PREMIUM OTARU.And also thank you for your post in busy and so in detail.We apologize to make you waiting and inconvenient in onsen.We realized the necessity to improve description and other more.We appreciate and glad eapecially for your praises Inspite of this case. We are afraid,we and our hotels are waiting for your visit of next time. frontdesk Inoue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruth38915 wrote a review Sep 2019
London, United Kingdom17 contributions2 helpful votes
Our room was small and working out where to store our bags was a bit of a challenge. But it had every thing we needed and the bed was very comfortable. The location is excellent- we could see the station from our room and it is just a short walk to take in the sights of this charming town. The onsen is excellent and the noodles served every evening were delicious. The hotel is justly proud of its breakfast buffet which has a huge range of Japanese and Western dishes. Staff were lovely. We thoroughly enjoyed our stay in Otaru and hope to return.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 28 Sep 2019
Thank you for your stay to DORMYINN PREMIUM OTARU.And also thank you for your higly assesment and kindly understunding for facilities,staffs, and location.Especially,i felt happy you liked Otaru city because i have benn living a long time since i was born. So many small but attractive cities nearby a urban area as Otaru are exists here and there in japan,it`s often called "Syou-Kyouto",Small kyoto.We and our hotels are waiting for your visit of next time and hope to welcoming more. forntdesk Inoue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
modacosta wrote a review Sep 2019
Singapore, Singapore174 contributions86 helpful votes
Stone's throw from the JR station, next to Le Tao cake shop if you're craving for cake. Smallish but very clean, stayed for 2 nights. Great onsen. Very good buffet selection at breakfast both western and japanese. Totally enjoyed food there. Walking distance to shopping street, about 15 min and lots of eateries for choice. Free ramen supper.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 14 Sep 2019
Thank you for your stay to DORMYINN PREMIUM OTARU.We would also like to thank you for your follow-up and so kind comments.We feel so happy that you had enjoy our buffet Otaru city has more various tarent in each seasons.Blessing of nature and human are waiting for your coming again.We and our hotels hope to your stay of next time. frontdesk Inoue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SEKU wrote a review Aug 2019
Taipei, Taiwan548 contributions120 helpful votes
+1
The Hotel is the favorite of the trip. The location is very good, just opposite the Otaru Station. And nearby the supermarket and seafood market. The design of the whole hotel is very careful, paying attention to the needs of the travelers. Although the hotel is in front of the station, it is very valuable that there is a wonderful hot spring. The hotel also offers free ramen noodles from 9:30pm to 11pm. The famous breakfast is really tasty and delicious. There are fresh sashimi, salmon eggs, and crab meat for breakfast. Every service staff smiles very much. When I was planning the itinerary, I was hesitant to stay in Otaru one night or not. Later I found it quite worthwhile. The only pity is that the male staff at the counter is more indifferent and expressionless, and there is no kindness from female employees. 這次的小樽入住的飯店是這幾天最喜歡的飯店。地點很好,就在小樽車站對面,靠近三角市場而且對面還有一間超市。整個飯店設計很細心,注重旅客的需求,飯店雖然就在車站前面,但是很難能可貴的是竟然有大眾泡湯池,還包含露天風呂。飯店還貼心附贈免費拉麵當宵夜。 早餐竟然就有新鮮的鮭魚生魚片,鮭魚卵,和蟹肉。每位服務人員都笑容可掬非常的親切。 當初在規劃行程的時候一直猶豫要不要在小樽住一個晚上,後來發覺還蠻值得的。 唯一可惜的是櫃檯的男性員工比較冷漠面無表情,沒有女性員工來的親切。
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Travel813146, Receptionist at Dormy Inn Premium Otaru
Responded 7 Sep 2019
Dear dwekellywu, thank you so much for your feedback. We are glad that you had such a great time with us and enjoyed Otaru city. We are truly sorry that you had such a disappointing experince because of the poor customer service you received during your stay. I will share your feedback with all staff menbers and do our best train the staffs hardly and not to repeat such a thing again. Thank you again for this valuable feedback. We do hope that you could give us another chance to welcoming you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$52 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dormy inn premium otaru hotel otaru
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
225
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Frequently Asked Questions about Dormy Inn Premium Otaru
Which popular attractions are close to Dormy Inn Premium Otaru?
Nearby attractions include JR Otaru Station (0.09 km), The Site of Temiya Line (0.3 km), and Sankaku Market (0.08 km).
What are some of the property amenities at Dormy Inn Premium Otaru?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Dormy Inn Premium Otaru?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dormy Inn Premium Otaru?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Dormy Inn Premium Otaru?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Dormy Inn Premium Otaru?
Conveniently located restaurants include Yabuhan, Naruto Honten, and Isezushi.
Are there opportunities to exercise at Dormy Inn Premium Otaru?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Dormy Inn Premium Otaru?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Dormy Inn Premium Otaru?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Dormy Inn Premium Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (1.2 km), The Site of Temiya Line (0.3 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.5 km).