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    Grand Park Otaru

    1,020 reviews
    #6 of 22 hotels / ryokan in Otaru
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    11-3 Chikko, Otaru 047-0008, Hokkaido
    011 81 134-21-3111
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Lock in the lowest price from these sites
    US$180
    US$75
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    Expedia.comUS$75
    Official WebsiteUS$87
    Rakuten TravelUS$103
    Trip.comUS$76
    Booking.comUS$94
    getaroom.comUS$180
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    Agoda.com
    US$75
    Expedia.com
    US$75
    Official Website
    US$87
    Rakuten Travel
    US$103
    Trip.com
    US$76
    Booking.com
    US$94
    getaroom.com
    US$180
    JAPANiCAN.com
    US$94
    Hotels.com
    US$75
    Orbitz.com
    US$75
    YOKOSO Japan
    US$105
    Priceline
    US$75
    Hotwire.com
    US$75
    Otel.com
    US$105
    Travelocity
    US$75
    ZenHotels.com
    US$123
    Cancelon
    US$145
    TripAdvisor
    US$75
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    Traveller (623)
    Room & Suite (302)
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    Overview
    4.0 1,020 reviews
    • Excellent37%
    • Very good46%
    • Average12%
    • Poor3%
    • Terrible2%
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    11-3 Chikko, Otaru 047-0008 Hokkaido See on map
    Name/address in local language
    AMENITIES
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    4 Star accommodation
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    Rooms
    2 Dec3 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,020)
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    Show reviews that mention
    All reviews shopping mall mountain view train station huge mall non smoking nice view big room sea view room nice hotel wide range short drive food court direct connection ski trip easy access language barrier le tao
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    1 - 5 of 310 reviews
    Reviewed 4 weeks ago via mobile
    Just an alright hotel with a view

    Stayed for 5D/4N in the deluxe room ocean view. View was beautiful and it was lovely to wake up to that. Hotel is linked to the mall and it was convenient as we could have some meals and shop for stuff at the supermarket. Hotel...More

    1  Thank RIN06
    Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 4 weeks ago

    Dear Guest, Thank you very much for staying with us at Grand Park Hotel Otaru. We are sorry to hear that you were less than satisfied with our hotel service. Regarding the room amenities, it is currently under review to improve and meet out guests’...More

    Reviewed 13 October 2018
    Not worth the drive. Wanna-be luxury hotel, moldy old bath and mediocre breakfast

    Maybe we're asking too much, but when the hotel is empty after the earthquake we drove 1hr from airport to check in, the hotel staff mr. T told us the room is not ready until 3:00pm sharp. Ok, this was weekday and whole Hokkaido was...More

    Thank canyondrive
    Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 17 October 2018

    Dear Guest, Thank you very much for staying with us at Grand Park Hotel Otaru. We are sorry to hear that you were less than satisfied with our hotel service. The earthquake in September had a huge impact to the whole Hokkaido, however we are...More

    Reviewed 1 October 2018
    Very helpful staff

    The hotel staff at this place were exceptionally helpful and friendly. I had left my portable wifi charger in my previous hotel room at Lake Toya. Upon explaining my problem to the concierge (shoutout to my man Sudo), he promptly called the previous hotel and...More

    Thank brendanlian
    Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 3 October 2018

    Dear Guest, Thank you very much for staying at Grand Park Otaru on your previous trip to Japan. We also would like to thank you very much for your comment with compliments. This was very nice to know that you had an enjoyable trip to...More

    Reviewed 24 September 2018
    More OK than Grand

    A veteran of many campaigns, this towering hotel / mall complex is the most prominent building on the Otaru waterfront – or would be if it was in Otaru. Indeed, it’s a couple of kilometres and train stations away from central Otaru, which is its...More

    1  Thank Tedstravelblogs
    Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 25 September 2018

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. Thank you very much for your comments, all the feedback from guests is very important to us. We continue our effort to...More

    Reviewed 22 September 2018 via mobile
    Convenient spot

    Wanted to take advantage of the fresh fish so stayed two nights here. Comfortable city hotel away from the awful tourist area. Large room for the price, rather soulless breakfast area made better by the most excellent omelette chef! Concierge charming and extremely helpful. Parking...More

    Thank ros m
    Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 25 September 2018

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us,and we thank you very much for your compliments. We'll continue our effort to improve our service. We truly look forward to welcoming...More

    View more reviews
    123456…62
    About
    Description
    Luxury hotel, International Grand Park Otaru located on the bay area in Otaru. With this strategic location easily accessible to Yacht Harbour in Otaru Marina, offering magnificent view of Ishikari Bay, the Hotel …More provides special moment away from routine and gracious resort life. Less
    Hotel class
    Contact Information
    011 81 134-21-3111Call
    Visit hotel website
    Hotel Amenities
    HOTEL FEATURES
    Restaurant
    Room Service
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Air Conditioning
    Banquet Room
    Breakfast Available
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Refrigerator in room
    Wheelchair Access
    Pool
    Beachfront
    Free Parking
    Spa
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Hotel Style
    Family
    ,
    Romantic
    Room types
    Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Contact Information
    011 81 134-21-3111Call
    Visit hotel website
    Hotel Style
    Family
    ,
    Romantic
    Room types
    Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
    Number of rooms
    296
    Price range
    US$72 - US$298 (Based on Average Rates for a Standard Room)
    Also Known As
    Grand Park Otaru Hotel Otaru
    ,
    Grand Park Hotel Otaru
    ,
    Otaru Grand Park Hotel
    ,
    Hilton Otaru
    ,
    Otaru Hilton
    ,
    Grand Park Otaru Hokkaido
    Location
    Japan > Hokkaido > Otaru
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Contact Information
    011 81 134-21-3111Call
    Visit hotel website
    Hotel Style
    Family
    ,
    Romantic
    Room types
    Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
    Number of rooms
    296
    Price range
    US$72 - US$298 (Based on Average Rates for a Standard Room)
    Also Known As
    Grand Park Otaru Hotel Otaru
    ,
    Grand Park Hotel Otaru
    ,
    Otaru Grand Park Hotel
    ,
    Hilton Otaru
    ,
    Otaru Hilton
    ,
    Grand Park Otaru Hokkaido
    Location
    Japan > Hokkaido > Otaru
    Show More
    Show Less
    Photos
     All photos (902)902
    Full view
    Traveller (623)
    Room & Suite (302)
    Dining (45)
    Pool & Beach (7)
    Business Centre & Event Rooms (14)
    Amenities (9)
    Nearby
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    Questions & Answers
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    Serene1975
    18 October 2018|
    Answer
    Response from wendyfoo | Reviewed this property |
    Hi. The best way is to take a train from the airport to Otaru Chikko Station via Sapporo. The hotel is linked to it. Fare is 1450 yen. No airport limousine to Otaru..
    0
    Votes
    mica136
    9 October 2018|
    Answer
    Response from GSTServiceExecutive | Property representative |
    Dear Guest, Thank you for your inquiry at Grand Park Otaru. We are sorry that our shuttle bus will start from 1st December 2018. We can available to arrange the taxi (Approx. JPY6,400/ One way) in that days. We are... More
    0
    Votes
    Google Translation
    1234567
    Room Tips
    "Ocean views but there's not much there"
    canyondrive
    12 Oct 2018
    Read review
    "the sea view room is just breath taking"
    Anatomywoo
    19 Aug 2018
    Read review
    "Rooms overlooking the harbour are a must"
    hipete
    15 May 2018
    Read review
    "Best on upper floor with marina view (of course ;-)"
    ckoenig2014
    8 May 2018
    Read review
    Show More 
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