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Grand Park Otaru

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Traveller (571)
Room & Suite (280)
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Overview
  • Excellent36%
  • Very good50%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“shopping mall”(62 reviews)
“ocean view”(20 reviews)
“train station”(35 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (955)
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Traveller rating
112
136
31
7
5
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LanguageEnglish
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112
136
31
7
5
Show reviews that mention
All reviewsshopping mallocean viewtrain stationnice viewbig mallbig roomnon smokingnice hotelsuper marketluxury hotelgreat roomcovered walkwaythe main tourist areadirect connectionwide selectionski tripother hotels
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1 - 5 of 291 reviews
Reviewed 3 days ago via mobile

Hi i went to stay at Grand Park Otaru for 2 nights. First visit in Japan and dont know any Japanese, so was nervious it would be troublesome when we went to the hotel and fine our way in otaru becouse of that. When we...More

Thank LoveJapan1357
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded yesterday

Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. And we will continue our staff education and improving our guest service, to make every guest stay comfortable. We truly look forward...More

Reviewed 1 week ago via mobile

Our hotel rooms were of good size and it has a mountain view. The pillows were too thin for our comfort. Every hotel staff we met during our stay greeted us with politely. Good staff training. The hotel is near to the musical box museum...More

Thank j430
Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 1 week ago

Dear Guest, Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. We truly look forward to welcoming you again when you come back to Otaru next...More

Reviewed 1 week ago via mobile

Situated in a quiet location, facing small marina and sea. Adjoining a AEON Mall with restaurants, supermarket & retail shops. Room is spacious and clean. Short drive to SakaiMachi Street, Otaru Canal and warehouses. Fyi. Parking is chargeable at this hotel.More

Thank MarcLJXW
Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 1 week ago

Dear Guest, Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments...More

Reviewed 2 weeks ago via mobile

My friend and I stayed 2 nights and enjoyed our stay. We were on the 17th floor and the view of the harbour was magnificent. The hotel is conveniently located next to the Otaruchikko Station and a huge mall. Although a tad dated in its...More

Thank wendyfoo
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 1 week ago

Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we...More

Reviewed 2 weeks ago via mobile

This was my second trip to Otaru. And we decided to stay near the harbour front. The hotel is linked via a walkway from Otaruchikko train station via a huge shopping outlet mall. Where there is a wide range of outlets from food, clothes, accessories...More

Thank Linda T
Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 2 weeks ago

Dear Guest, Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Banquet Room
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Otaru
#2 Family Hotel in Otaru
#3 Romantic Hotel in Otaru
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$96 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Otaru
#2 Family Hotel in Otaru
#3 Romantic Hotel in Otaru
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (571)
Room & Suite (280)
Dining (43)
Pool & Beach (7)
Business Centre & Event Rooms (14)
Amenities (9)
Questions & Answers
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Maria V
28 May 2018|
Answer
Response from Bigall1 | Reviewed this property |
Sorry, I do not know as we had a car. However I can recommend Kiroro ski field, especially if you like off piste skiing. I suggest that you contact the hotel.
0
Votes
mokcarman
14 April 2018|
Answer
Response from Bill S | Reviewed this property |
The price is person per night. I don’t think they have discounts for adding an extra person.
0
Votes
sglohn
26 January 2018|
AnswerShow all 2 answers
Response from Chye C | Reviewed this property |
Do a search for a room that sleeps 3 people. I think the cheapest option is a Superior Room with Mountain View with 2 twin beds. If you book for 3 people, they will prepare an additional twin bed. I am not sure what a... More
0
Votes
Room Tips
"Rooms overlooking the harbour are a must"
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"Best on upper floor with marina view (of course ;-)"
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"Both harbour view and mountain view are excellent, no need to worry."
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"Marina view"
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