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Otaru
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      Grand Park Otaru

      822 Reviews
      #3 of 21 hotels / ryokan in Otaru
      11-3 Chikko, Otaru 047-0008, Hokkaido
      Hotel website
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      Best prices for your stay
      28/08/2017 29/08/2017
      US$672
      US$242
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      SAVE US$430
      US$672
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      US$350
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      Orbitz.comUS$672
      Booking.comUS$672
      Hotwire.comUS$672
      View all 20 deals
      Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
      All photos (533)
      Full view
      Traveller (492)
      Room & Suite (147)
      Dining (21)
      Overview
      4.0
      822 reviews
      • Excellent34%
      • Very good51%
      • Average12%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “shopping mall” (54 reviews)
      “ocean view” (18 reviews)
      “train station” (31 reviews)
      Free Wifi
      Breakfast Buffet
      Air Conditioning
      Non-Smoking Rooms
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Concierge
      Wheelchair Access
      Conference Facilities
      Dry Cleaning
      4.0 Star Hotel
      All hotel details
      Offers from Grand Park Otaru
      Special Offer: Advance Purchase
      Hotel deals
      Deals (20)
      28 Aug29 Aug
      |
      1 room, 2 adults, 0 children
      • Deluxe Double Room (Upper Floors)
        US$672US$242
        View Deal
      • Executive Suite, Smoking
        US$672
        View Deal
      • Deluxe Ocean View Double Room Non-Smoking
        US$350
        View Deal
      More deals for this hotel
      • Deluxe Double Room (Upper Floors)
        US$242
        View Deal
      • Deluxe Ocean View Double Room Non-Smoking
        US$350
        View Deal
      • Executive Suite
        US$569
        View Deal
      • Executive Suite, Smoking
        US$672
        View Deal
      • Executive Suite, Smoking
        US$672
        View Deal
      • Executive Suite - Smoking
        US$672
        View Deal
      • Executive Suite, Smoking
        US$672
        View Deal
      • Executive Suite, Smoking
        US$672
        View Deal
      • Executive Suite, Smoking (Free WiFi)
        US$672
        View Deal
      • Executive Suite (Ocean Side, Top Floor)
        US$699
        View Deal
      Collapse room deals
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      Showing room deals 1 - of 20
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      See all 21 hotels in Otaru
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      Write a Review
      Reviews (822)
      Traveller rating
      Traveller type
      Time of year
      Language
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      1 - 5 of 251 reviews

      Reviewed 1 week ago
      Good value for money, excellent breakfast, decor a little dated

      The hotel is good value for money, and the room and bathroom is bigger than the usual small ones in typical Japanese hotels. The buffet breakfast is excellent with a fantastic spread and range of Japanese and western dishes. The rooms are clean, and the...More

      Thank Chye C
      Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 6 days ago

      Dear Guest, Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore...More

      Reviewed 2 weeks ago
      excellent

      All perfectly! We really enjoyed. Sorry, but I can not write in English. Therefore I use Google translator. Excellent service and helpful staff! В следующий раз мы обязательно выберем Grand Park Otaru. Мы также рекомендуем нашим друзьям выбрать Ваш отель!

      Review collected in partnership with this hotel
      Thank sshpag_838666
      Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 1 week ago

      Dear Guest, Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

      Reviewed 2 weeks ago
      Perfect value!

      Although this facility is a bit distant from the major tour attractions, it has a very good view of the sea. The rate was very reasonable. Given the distance from the downtown, this hotel could be a perfect place for those tourists that drive by...More

      Review collected in partnership with this hotel
      Thank Hyun Jong S
      Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 2 weeks ago

      Dear Guest, Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area,...More

      Reviewed 2 weeks ago
      Below my expectation.

      Nothing much impress except for the nice seaview room. Was not able for early check in dispite there isn't full house on the day before. Check in day was my birthday but there was't any greeting from the hotel at all.More

      Review collected in partnership with this hotel
      Thank patrick_hoe80
      Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 2 weeks ago

      Dear Guest, Thank you very much for staying at Grand Park Otaru and thank you very much for your choosing at Grand Park Otaru on your special day! I am sincerely sorry that we did not meet all of your expectations and we will continue...More

      Reviewed 2 weeks ago
      Poor room cleanliness

      The toilet in the room had a strong urine stench. From our complaint, we were provided only with a freshener spray which did not help at all. We felt that there was no effort at all from the hotel staff to assist in making our...More

      Review collected in partnership with this hotel
      1  Thank PangPangSG
      Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 2 weeks ago

      Dear Guest, Thank you very much for staying at Grand Park Otaru. We are very sorry that we could not meet your expectations, and for all the inconvenience you have experienced. We will share your comments with the rest of the hotel team members for...More

      Similar hotels
      See all 21 hotels in Otaru
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      721 reviews
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      Authent Hotel Otaru
      354 reviews
      #2 of 21 hotels in Otaru
       
      Hotel Nord Otaru
      323 reviews
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      Hotel Vibrant Otaru
      119 reviews
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      About
      Amenities
      • Top amenities
      • Restaurant
      • Room Service
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Things to do
      • Restaurant
      • Bar/Lounge
      Details
      • Price range
      • US$72 - US$597 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #2 Family Hotel in Otaru
      • #3 Romantic Hotel in Otaru
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Smoking rooms available ,
      • Accessible rooms
      • Number of rooms
      • 296
      • Reservation Options
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      • Location
      • Japan >
      • Hokkaido >
      • Otaru
      • Also Known As
      • Grand Park Otaru Hotel Otaru ,
      • Grand Park Hotel Otaru ,
      • Otaru Grand Park Hotel ,
      • Hilton Otaru ,
      • Otaru Hilton ,
      • Grand Park Otaru Hokkaido
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      All photos (533)
      Full view
      Traveller (492)
      Room & Suite (147)
      Dining (21)
      Pool & Beach (7)
      Hotel & Grounds (338)
      Bathroom (19)
      Business Centre & Event Rooms (1)
      Nearby
      Nearby HotelsSee all 21 hotels in Otaru
      Dormy Inn Premium Otaru
      721 reviews
      2.88 km away
       
      Hotel Nord Otaru
      323 reviews
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      Hotel Vibrant Otaru
      119 reviews
      2.35 km away
       
      Authent Hotel Otaru
      354 reviews
      2.53 km away
       
      Nearby Restaurants
      Le Tao Honten
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      Sushi-Go-Round Sakana Isshin, Otaru
      38 reviews
      .01 km away
      Sakana Isshin
      27 reviews
      .09 km away
      Silver Bells Store No. 1
      19 reviews
      1.57 km away
      Nearby Attractions
      Marchen Intersection
      166 reviews
      1.57 km away
      Otaru Orgel Museum 2nd Building Antique
      102 reviews
      1.61 km away
      Ishihara Yujiro Memorial
      102 reviews
      .25 km away
      Shin Nihonkai Ferry from/to Otaru Port
      79 reviews
      .93 km away
      Ask a question
      Questions & Answers
      See all 13 questions
      Sachohk
      9 August 2017|
      AnswerShow all 3 answers
      Response from Nicole P | Reviewed this property |
      The car park fee is JPY1080/night for 24hrs. Enjoy your trip in Otaru!
      0
      Votes
      tanpw2014
      19 May 2017|
      AnswerShow all 3 answers
      Response from Yu J | Reviewed this property |
      The hotel is inside the mall that is connected from the Otaruchikko station. I did not use the bus but took the train to go to the Otaru Canal, which runs often to the Otaru station which is only two stations away. What i... More
      0
      Votes
      Google Translation
      joyce l
      11 March 2017|
      AnswerShow all 3 answers
      Response from SYA1202 | Reviewed this property |
      No, there is no onsen in the hotel but I think there is a public bath nearby, down the road close to the rail line. You can ask at the hotel.
      1
      Vote
      Room Tips
      "You need to call the hotel to request for non-smoking rooms"
      Read review
      "Rooms facing the hills have the most beautiful views"
      Read review
      "Ocean side non smoking"
      Read review
      "Definitely go for the ocean view!"
      Read review
      Show More
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