Grand Park Otaru
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11-3 Chikko, Otaru 047-0008 Hokkaido
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$94
Free cancellation until 28/09/21
Reserve now, pay at stay
US$93
Free cancellation until 28/09/21
US$128
US$68
SAVE US$60
Free cancellation until 15/09/21
PricelineUS$73
Expedia.comUS$94
Prestigia.comUS$128
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
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Room & Suite (406)
Dining (67)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Park Otaru
Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 24 hotels in Otaru
Location
Cleanliness
Service
Value
Travellers' Choice
Luxury hotel, International Grand Park Otaru located on the bay area in Otaru. With this strategic location easily accessible to Yacht Harbour in Otaru Marina, offering magnificent view of Ishikari Bay, the Hotel provides special moment away from routine and gracious resort life.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Banquet room
Massage
24-hour security
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Vending machine
Meeting rooms
Chapel / shrine
Concierge
Currency exchange
Shops
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Chinese, Japanese
Location
Full view
83Good for walkers
Grade: 83 out of 100
43Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
1182Reviews21Q+A81Room tips
Reviews
Traveller rating
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- 519
- 139
- 34
- 29
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Popular mentions
We stayed here for one night but were disappointed by the location and room. The view of the ocean was nice but the room very dated and had a stale odor to it. The wifi was terrible and barely worked. It was a 20-30 minute walk to the tourist areas through an industrial part of town. Would definitely stay somewhere else next time.
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Date of stay: July 2020
Location
Cleanliness
Service
Helpful
Nice hotel room is big and nice view. Better for business or group, a little bit far from central Otaru, but JR station is close and easy to get central. Internet was slow especially at night, I don't know why.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GPOT_GeneralManager, 支配人 at Grand Park Otaru
Responded 9 Mar 2020
Dear hangzzhang, Thank you for your feedback. We are glad to hear that you enjoyed the mountain view from our spacious guestroom. At the same time, we sincerely apologize for the inconvenience caused by the Internet service. We will discuss to prevent this from happening again in the future. We all look forward to welcoming you again when you come back to Otaru next time. Sincerely, Henri Ozawa General Manager
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We stayed here for 1 night as we visited Otaru - the place was okay and did provide a great view over the ocean however for the price I would recommend staying in Otaru and not around Otaruchikko. Also if you are a vegetarian then I would not recommend it as there are very limited food options in and around the hotel.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Sea view was nice
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1 Helpful vote
Helpful
Response from GPOT_GeneralManager, 支配人 at Grand Park Otaru
Responded 18 Feb 2020
Dear crouie, Thank you for your feedback. We are very sorry that your recent experience at Grand Park Otaru was not a pleasant one. We took your comment very serious and have decided to start offering some vegan dishes within a few weeks. We do hope to have another opportunity to welcome you back in the future. Sincerely, Henri Ozawa General Manager
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Last stayed here during the summer. This time came for the ski season. Mountain view room is also very nice (vs. sea view), overlooking the village in snow and railway (from a distance). Sound proof is excellent. The buffet lunch is excellent and of great value. Although it's less premium than the weekend dinner version, but the price is also very reasonable. Definitely much better than going to food court. The fried rice with seafood is so good. Also the Fried chicken with salad dressing. (Both dishes I usually avoid in buffet.) The western dishes could be improved though. The hotel sits on top of a shopping mall with supermarket (Aeon), food court, etc. so it's easy to get everything. The room deco is more traditional yet very well maintained. I am very happy with my stay and will come again.…
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Date of stay: January 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from GPOT_GeneralManager, 支配人 at Grand Park Otaru
Responded 13 Feb 2020
Dear ambamb8, Thank you very much for sharing your experience at Grand Park Otaru. We are glad to hear that you enjoyed the mountain view from the guestroom and the lunch buffet. We wish you would recommend us to your loved ones, and look forward to welcoming you back with us soon. Sincerely, Henri Ozawa General Manager
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Hotel near JR station, in fact it is linked via the Aeon mall. No worry about crossing of roads or losing direction. Room abit old but it is spacious and good comparing with those in Sapporo. Just love the location and convenience of the hotel.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GPOT_GeneralManager, 支配人 at Grand Park Otaru
Responded 26 Jan 2020
Dear 1mmorta1, Thank you very much for sharing your review on your recent stay at Grand Park Otaru. We are glad to hear that you liked our location and had an enjoyable stay with us. We all look forward to welcoming you again when you come back to Otaru next time. Sincerely, Henri Ozawa General Manager
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PRICE RANGE
US$72 - US$227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand park otaru hotel otaru, grand park hotel otaru, otaru grand park hotel, hilton otaru, otaru hilton
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
296
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Claim Your Listing Frequently Asked Questions about Grand Park Otaru
Which popular attractions are close to Grand Park Otaru?
Nearby attractions include Wing Bay Otaru (0.1 km), Otaru Port Marina (0.3 km), and Aeon Cinema Otaru (0.04 km).
What are some of the property amenities at Grand Park Otaru?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Park Otaru?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Park Otaru?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Park Otaru?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Grand Park Otaru?
Conveniently located restaurants include Sushi-Go-Round Sakana Isshin, Otaru, Terrace Brasserie, and Marina Bar & Restaurant.
Are any cleaning services offered at Grand Park Otaru?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park Otaru offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Park Otaru?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Grand Park Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (1.7 km), The Site of Temiya Line (2.7 km), and Former Mitsui Sumitomo Bank Otaru Branch (2.4 km).
Does Grand Park Otaru have any great views?
Yes, guests often enjoy the harbour view available here.