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2-685 Asarigawa Onsen, Otaru 047-0154 Hokkaido
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US$539
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360
Panoramas (60)
Room & Suite (350)

About

#14 of 24 hotels in Otaru
Location
Cleanliness
Service
Value
Our hotel presents a total of 19 rooms of various styles. The decoration and furniture of each room is unique. From floor to ceiling, the decor and furniture are all totally coordinated. We make every effort to make our rooms as comfortable as possible so you can you can enjoy your stay to the full. The furniture is inspired by Japanese antiques, and antiques from the period of Li Dynasty and Ming Dynasty also appear in our rooms. The walls are painted with Japanese traditional plastering materials. The walls are also decorated with Japanese traditional paper, the texture of which gradually increases with time; its permeability is said to be good for people's health! Our rooms have a distinct air of nostalgia. Spending time here can make life feel more meaningful. All the rooms are named after writers, poets and artists with some indelible connection to Otaru.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Hot spring bath
Baggage storage
Newspaper
Parking
Wifi
Coffee shop
Restaurant
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Iron
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Modern
Languages Spoken
English, Japanese
110Reviews1Q+A5Room tips
Traveller rating
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elenort505 wrote a review Sep 2019
Hong Kong, China62 contributions32 helpful votes
+1
This is the second time i stay in Kuramure - i chose Kuramure again as their 2-story rooms allow 4+ people to stay, and their delicious Kaiseki. The location of Kuramure is a bit off from the center of Otaru (e.g.,the canal) , so driving would be more convenient (although they have shuttle bus offer). Kaiseki is served in their restaurant at either 6 or 7 pm, & breakfast at 8:00- 9:30 am. Comparing with my last stay 5 years ago, i found the cusine is less unique as it used to be, but it is still above the standard among most Kaiseki from the Ryokans. The Hot Spring they have including indoor and out door as well as private bath in the guest rooms. Their pricing could be varied due to hot season, and their online booking system is easy and available in English. After all it is still the best choice i would recommend
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Date of stay: September 2019
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Room Tip: they only have 19 rooms with 2 sizes and their website provides the layouts as reference.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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AlexHMcD wrote a review Aug 2019
Hong Kong, China27 contributions4 helpful votes
+1
Can’t recommend this ryokan highly enough. Magically modern and traditional at the same time. The staff were very friendly and looked after us well. Incredible food and top class Onsen baths. Five stars!
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kim wrote a review Apr 2019
1 contribution
개인을 넘어서서.. 료칸의 정책자체가 오만합니다 홈페이지를 통해 예약할 경우, 무조건 100% 카드로 선결제해야합니다. 신용카드번호로 예약만 확정하는 것이 아니라 실제 선결제를 요구합니다. 旅館の方針自体が不親切です... 個人の問題を越えます 予約をした後,クレジットカードで無条件全額先決制を要求します。 単にクレジットカード番号を予約用に記録するのではありません。 ホームページを通して予約する場合です。 (这个酒店的方针本身很傲慢.. 超越个人问题 预约后,用信用卡无条件要求全额预付 并非单纯地将信用卡号码记录为预约用 通过主页预约的情况) (The policy of this ryokan itself is highly unfriendly.. This ryokan requires you to pay full 100% in advance to secure your reservation. It is highly unusual policy in Japan... They don't just keep card number for reference purpose.. They actually charge 100% in advance!!!)
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Date of stay: April 2019
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Audreyr R wrote a review Dec 2018
Sydney, Australia476 contributions103 helpful votes
+1
First of all, the main picture used to present the hotel does not give justice to the place. This is a big marketing mistake from TripAdvisor and / or the management team. Seriously, this is a designer / high end hotel, the picture used is deceptive to say the least. From the outside, it looks like a bunker without entrance sign. It reminds me Philipe STARK design : bold, strong, massive, almost impressive feeling from outside. From the inside, It is all about design, with maximisation of light volumes and space, almost felt like I was James Bond checking in one of these unique hotels. Check in 5 people welcomed us, from the first second you step inside, you understand you are going to experience something unique. Check in was quick and efficient, I had a macha (Japanese green tea with that light foam on top, sign of quality and craftsmanship during the making). The room We wanted to experience Japan hospitality, the room is somehow a reflection of that: could seem rough, almost aseptic from outside (massive Metallic door) but once inside, felt warm, not in any excess, neat and comfortable. YUKATA is de rigueur inside the hotel so they provide a grey one for the day and a white one for sleeping. The highlight was the view over landscape of trees (absolutely nobody in front of the window) and a decadent onsen bath. It is a deep bath using real hot thermal source, so hot that you can soak and leave the window open (there was snow outside), so refreshing yet so relaxing. The service Do not dare to be late for dinner or Breakfast... you have to be on time. They would come to your door 5 minutes before serving time if you are not already in the dinning room! Can be surprising but I guess this is cultural: I’m Latin so I’m always late... The food The negative: too salty to my taste The positive: everything else! The food was imaginative, diverse, interesting, beautifully presented and using tableware of upmost quality The waitresses were experienced but with limited English (I speak a bit Japanese so this closed the communication gap easier) The bath experience Amazing but way too hot for me Maybe 5 degrees less and I would have enjoyed it but it was way too hot to stay more than 30mns, even in the outdoor part (it was minus 6 but still could not manage to soak my whole body: too hot) Like many Japanese baths, as you are naked, men and women are separated. The bed This is a let down for my gaijin background: too hard, I slept on top of the bed cover to compensate. Same with the pillow that uses traditional fillings... not use to this but I guess this is part of Ryokan experience: you try something new compare to an hotel. My regret: no bedside table and no USB plugs or international adaptors. A good surprise : the air humidifier to compensate with the dry air from the heater. It was well appreciated! I was blessed to have 40cm of snow during my stay, it turned a unique experience to something almost magical. All in all Yes it cost about 2000 AUD for 2 nights, this is not for every budget BUT Gosh, what an experience! And, if you take into consideration that they serve 2 meals (huge Japanese personalized banquet of 8 dishes), plus access to spring hot source plus alcool and drinks for free... it is quiet a good deal! This is a genuine luxury Japanese experience not to be missed if you are in Otaru. I already feel sad (I left this Ryokan this morning)... and eager to come back when my children are big enough to enjoy such experience. This kind of feeling you have when you know that you just experienced something unique. Thank you very much
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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B138877 wrote a review Sep 2018
Queensland, Australia642 contributions158 helpful votes
Everything very professional. Greeted with a tea and hot towel. I was given a tour of the place. I took advantage of all the things. Wish I spent more than one night. Great food, drinks included, music library.
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Date of stay: September 2018
Cleanliness
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Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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elenort505 wrote a review Aug 2018
Hong Kong, China62 contributions32 helpful votes
Stayed @ Kuramure few years ago but this is still the ryokan offers best Kaiseki Cuisine I have ever had, among all other Japanese resort I visited. The quality of the food product, the way they served the dishes definitely worths with it price. The room is good , while I think the location is a bit off , but they have shuttle to ease the commute. overall, if I visit Otaru again , this is still my first choice.
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Date of stay: December 2017
Rooms
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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AChoy wrote a review May 2018
HK77 contributions71 helpful votes
+1
Designed by the same architect of Bourou Noguchi Noboribetsu, another superb Ryokan in Hokkaido. Meal service is perfect, free flow of drinks in bar and during meals is a nice touch. Will definitely come back again.
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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semanticvision wrote a review Oct 2017
Los Angeles, California4733 contributions315 helpful votes
+1
One of the best Ryokan I have ever stayed in Japan. Period. Designed by famous Hokkaido architect Nakayama, from the outside, it is completely understated, once you crossed the entrance threshold, you are transformed into a world of quiet elegance and zen. Guests are first brought to a relaxed and quite living room and presented with macha and sweet. The luggage is transported to the room by the staff while you relax and take in the wonderful view of the garden. We stayed at a two story room with bathroom and living room downstairs and two separate bedrooms upstairs with our own small garden. The bathtub is equipped with natural thermal spring water that allows the guest to enjoy the hot spring in private if you wish. The hot spring room has both indoor and outdoor pool with the later having a wonderful view of the mountain forest behind. Dinner and breakfast are served at your own private dinning room at your desired time. They are delicious and you can taste the care the kitchen staff put into the food. Our dinner organic rice even has the name of the farmer presented in the menu. One special thing about this Ryokan is that all your drinks, includes all the liquor, coffee, tea, soft drink are all inclusive. There is even a beautiful bar where the guest can sit and enjoy a cocktail, a nice glass of shochu or Sake, a glass of champagne or wine, all included in the charge already. Service is impeccable, attentive without being intrusive, they sincerely make you feel at ease and treat you like royalty. We are already planning our return in the near future!
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Date of stay: October 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sergio_checo wrote a review May 2017
29 contributions6 helpful votes
Dinner was so Excellent. Chef's effort and art were in the dishes and services. I think, I guess, people were well trained by the chef. Serving manner, timing, explanation etc., were well trained and organized. The room may need improvement, as it was not confortable to sit on the floor with a small Za-isu chair. The entire hotel may need renovation to keep it fresh.
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Date of stay: May 2017
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jane C wrote a review Nov 2016
13 contributions8 helpful votes
I don't think that I have ever stayed anywhere quite like this before. From the outside it looks like a corrugated iron agricultural shed. Step inside and all becomes modernist industrial elegance. The inn is spacious with communal areas set up for relaxing, reading or listening to music. The staff speak excellent English and are helpful and attentive, yet with the knack of unobtrusively disappearing when not required. Our room was of Japanese style with a split level design and private bathroom. This came equipped with more lotions and potions than I knew what to do with. The legless chairs around the Japanese table in the living room were on a mini turntable, allowing those seated to turn effortlessly between the table and the view of the garden. This also raised the chairs slightly off the floor, something for which my Western limbs were very grateful. The food was tasteful in every sense of the word, with good quality ingredients and understated execution. All drinks were complimentary. We greatly enjoyed sitting at the bar and drinking our way through its menu. The baths were also a delight. Smooth sleek lines, great amenities and the quiet sound of baroque music playing in the background. There are two baths, one for men and one for women. Each of these has an indoor and an outdoor bath. The outdoor baths, enclosed on three sides and with a roof, look out over a stream with a tree covered hill behind it. This ryokan manages effortless elegance and class. Leave the kids at home. This is a very adult playground.
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Date of stay: November 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$530 - US$634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kuramure hotel otaru
LOCATION
JapanHokkaidoOtaruAsarigawa Onsen
NUMBER OF ROOMS
19
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Frequently Asked Questions about Kuramure
Which popular attractions are close to Kuramure?
Nearby attractions include Mt.Tengu (6.1 km), Otaru Orgel Museum Main Building (5.5 km), and Otaru Sakaimachi Street (5.8 km).
What are some of the property amenities at Kuramure?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kuramure?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kuramure?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Kuramure?
Yes, free parking is available to guests.
What are some restaurants close to Kuramure?
Conveniently located restaurants include Le Tao Pathos, Kitakaro Otaru Honkan, and Kamaei Factory Direct Sales Store.
Does Kuramure have an airport shuttle?
Yes, Kuramure offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Kuramure?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Kuramure?
Many travellers enjoy visiting Kitaichi Glass 3gokan (5.7 km), The Site of Temiya Line (6.7 km), and Former Mitsui Sumitomo Bank Otaru Branch (6.4 km).
Is Kuramure accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.