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ANA Crowne Plaza Hotel Narita

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Traveller (752)
Room & Suite (759)
Dining (142)
Overview
  • Excellent19%
  • Very good48%
  • Average25%
  • Poor5%
  • Terrible3%
Travellers talk about
“ihg member”(10 reviews)
“shuttle bus”(52 reviews)
“top floor”(35 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from ANA Crowne Plaza Hotel Narita
Special Offer: Book Direct and Save
Hotel deals
Offers from ANA Crowne Plaza Hotel Narita
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,043)
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510 results
Traveller rating
101
217
141
28
23
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Time of year
LanguageEnglish
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101
217
141
28
23
Show reviews that mention
All reviewsihg membershuttle bustop floorceres restaurantclose to the airportshuttle serviceconvenience store in the lobbyyen per personfamily martlast nightdinner buffetstayed here for one nightairport staygood nights sleepan early flightnight's sleepaeon shopping mall
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1 - 5 of 510 reviews
Reviewed 1 week ago via mobile

We took the shuttle bus from Narita airport to ANA Crown Plaza. It takes 15 mins and stopping one more hotel on the way. Japanese hospitality is unforgettable. Checking and breakfast buffet was great. Great variety of items. Western, Chinese or Japanese food available on...More

Thank Rambo380
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 6 days ago

Dear Mr/Ms Rambo380 Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. We are looking forward to welcome you again. ANA CROWNE PLAZA NARITA

Hotel's Favourite
Reviewed 20 June 2018

My initial contact began with an email inquiring about shuttle service from airport to property. Their response with to the point with great directions-which allowed me to get to hotel without issue. As Spire Elite member I do receive room upgrades if available. while standing...More

Thank M E
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 21 June 2018

Dear M E, We appreciate your continued patronage to IHG, And thank you for your recent staying at ANA CROWNE PLAZA NARITA and your kind comment to us. We are very happy to hear that you were satisfied your staying, it is our pleasure if...More

Reviewed 1 week ago

Had a early flight. So booked one night here as this hotel is 10 min from Narita airport. Room was spacious and had everything, albeit a bit worn out. The free shuttle bus was punctuate and handy, and I took it to the Narita View...More

Thank Clarence L
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 1 week ago

Dear Clarence L, Thank you for your recent staying at ANA CROWNE PLAZA NARITA. Also your kind comment to us is very appreciated, we are very happy to hear that you were satisfied our shuttle bus and restaurant service. Even though, we are very sorry...More

Reviewed 2 weeks ago via mobile

My daughter and I stayed for an overnight. All the staff were polite. The room was spacious and very clean. The breakfast was great. There were a lot of choices. The airport shuttle buses were always handy. We had a very comfortable stay. Would definitely...More

Thank Takako R
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 2 weeks ago

Dear Takako R, Thank you for your recent staying at ANA CROWNE PLAZA NARITA. We are very happy to hear that we were able to meet your expectation of your accommodation. We are looking forward to welcome you again. ANA CROWNE PLAZA NARITA

Reviewed 2 weeks ago

The staff were very attentive and helpful. Due to the large number of air crew staff who stay here daily, they have a number of Indian members of staff in the restaurant. This means you should be able to speak English. The front desk were...More

Thank calumc
Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel NaritaResponded 2 weeks ago

Thank you for choosing ANA CROWNE PLAZA NARITA on your recent staying. Also your kind comment to us is very appreciated, we are very happy to hear that you were satisfied your staying. Even though, we are very sorry that we could not meet your...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$79 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Narita
#6 Quiet Hotel in Narita
#7 Family Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$79 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Narita
#6 Quiet Hotel in Narita
#7 Family Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (752)
Room & Suite (759)
Dining (142)
Pool & Beach (21)
Amenities (28)
Business Centre & Event Rooms (24)
Family and Play Areas (5)
Questions & Answers
Ask a question
Virginia B
9 August 2018|
AnswerShow all 4 answers
Response from ANACPNRT | Property representative |
Thank you for your inquiry. We are pleased to inform you that we provide complementary shuttle bus service between Narita airport and our hotel, No reservation is required to take it. The details information of the bus is... More
0
Votes
br1anlchoef
30 July 2018|
Answer
Response from Paul T | Property representative |
Dear "br1anlchoef", As the hotel is located very close to the Narita airport, you can fly to Hiroshima with ANA airlines, you can google NRT to HIJ and you will get more information. If you have time, you wanted a more... More
1
Vote
Gina M
28 July 2018|
AnswerShow all 7 answers
Response from Paul T | Property representative |
Dear "Gina M", If you could advise where it is listed as pet friendly so that we can revise the statement. The hotel can provide information about pet hotels near by. Regards Paul Tsuji General Manager
0
Votes
Room Tips
"Check your menu meal first to ensure they're not putting something bat s&$t crazy in!"
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"Double check your booking - perhaps even email prior to your arrival even if you have pre-booked and paid as..."
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"if you love seeing plane take of / landing, just ask for rooms facing airport"
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"Ask for airport view if you like planes"
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