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ANA Crowne Plaza Hotel Narita

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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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801 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Houston, Texas
Reviewed 1 week ago via mobile

Outstanding service, very friendly and accommodating! The rooms are descent size and clean, although a bit dated. The room and hotel amenities are nice. The hotel restaurant has a wonderful buffet breakfast selection and is very fresh and clean. Would certaintly stay here again!

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Helpful?
Thank AnB_4ever
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear AnB_4ever, Thank you for taking some time in sharing your feedback to us. We are very delighted to know that our food selections, services and the way our staff took care of you made your recent stay at ANA Crowne Plaza Narita worth remembering. Rest assured that your comments will be shared with the whole team and will be...

Saipan, CNMI
Reviewed 2 weeks ago

This is a great airport hotel for any type of layover or extended stay in Narita. The hotel is clean, rather modern and the lobby very open. When you enter the hotel there is a pumped in perfume smell, right as you enter the hotel. A nice touch. The rooms are large and clean and quite. As a Platinum member...

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Helpful?
Thank mhstewy
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear mhstewy Thank you for being one of our esteemed IHG Rewards Platinum Elite members and for staying at ANA Crowne Plaza Narita. We are very delighted to know that you had great time despite the overnight stay at our property. As we are dedicated to provide quality hotel service and experience to our guests, we assure you that we...

The Hague, The Netherlands
Reviewed 2 weeks ago via mobile

Very big and comfortable rooms at a reasonable price.Quite clean and with all kind of small details that will make your stay nice.Delicious breakfast and 3 choices for dinner with the best one to be the tepanyaki roof restaurant with the amazing steaks!!!

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Helpful?
Thank Michael V
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Michael V, Thank you for taking some time in sharing your feedback to us. We are very delighted to know that even the smallest details of our services were able to make your stay worthwhile. We hope to be of service again on your next visit to Narita, whether for business, leisure or even a short layover. Sincerely, ANA...

Auburn, Indiana
Reviewed 2 weeks ago via mobile

I would stay here again if I were to return in the future. The staff at this Crowne Plaza was by far some of the best that I have ever seen. They were all very professional and extremely friendly. I walked away from this stay with zero complaints. The hotel is not close to anything so a car or shuttle...

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Helpful?
Thank sigs99
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear sigs99, Thank you for taking some time in sharing your wonderful feedback to us. We are very happy to know that our staff and the services that we provide were able to make your stay at ANA Crowne Plaza Narita something worth remembering. Rest assured that your kind words and praises will be cascaded to the whole Narita team...

Xiamen, China
Reviewed 2 weeks ago

Easy shuttle access to and from the airport. There is a 24 hour Family Mart in the hotel lobby which is amazing and convenient. I was told they were not able to upgrade me as a Platinum member and they apologized and gave me extra IHG points. A very nice gesture that no other IHG hotel has done when no...

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Helpful?
Thank bpdogs
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear bpdogs, Thank you for choosing ANA Crowne Plaza Narita and for leaving us a great review. We are very happy to know that we were able to meet expectations and made your short stay with us worthwhile. We assure you that we are continuously improving to better cater to our guests' needs. We are looking forward to welcoming you...

Warrenton, Virginia
Reviewed 4 weeks ago

Stayed on night on way home. Room was spacious and clean. Best shower pressure I have seen. Buffet dinner was more than adequate as was buffet breakfast the following morning. Bus to and from the hotel was very convenient. Overall a very pleasant stay.

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Helpful?
Thank raytvl2
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear raytvl2, Thank you for taking some time in sharing your feedback to us. We are very happy to know that you enjoyed your overnight stay with us. We have been continuously improving our service to provide quality hotel service and experience to our esteemed guests. We are looking forward to welcoming you again on your next visit to Narita....

Perth, Australia
Reviewed 4 weeks ago

We stayed here for 1 night in late January as we had an early flight from Narita. We were upgraded to a junior suite room which was fantastic and very spacious. The bed was so comfortable and the bathroom was great. Lovely toiletries and so much space! Check in and check out was fast and efficient. Staff were friendly and...

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Helpful?
Thank mdandmw
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear mdandmw, Thank you for choosing ANA Crowne Plaza Narita and for leaving us a great 5-star review. We are very happy to know that our services were able to make your stay in Narita relaxing and comfortable before flying out from Narita International Airport. As we are dedicated to providing quality hotel service and experience to our esteemed guests,...

Washington DC, District of Columbia
Reviewed 4 weeks ago

The Crowne Plaza was more than an adequate hotel for an overnight while passing through Narita. Descent choice of restaurants, a good top floor bar and plenty of shuttle service to the airport. The rooms were no frills,but again, if just for an overnight the Crowne Plaza will do just fine.

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Helpful?
Thank Santini97
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Santini97, Thank you for choosing ANA Crowne Plaza Narita and for taking some time in sharing your candid feedback to us. As we are dedicated to provide quality hotel service and experience to our esteemed guests, we assure you that we are continuously improving our services to better cater to your needs. We are looking forward to welcoming you...

Tokyo Prefecture, Japan
Reviewed 19 February 2017

I chose ANA over my standby loyalty program hotel. If you are a member of IHG Internet is included. The other airport hotel in the area doesn't. Price is great, rooms are perfect for my Overnight rest stop. I took advantage of the Pool, gym and sauna room before my dinner and really contributed to my relaxing time in Narita....

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1Thank Neynon
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Neynon, Thank you for choosing ANA Crowne Plaza Narita and for sharing your great review to us. We are very happy to know that our services were able to make your stay at our property a relaxing one. We assure you that we are continuously improving our hotel services to better cater to your needs. We are looking forward...

Antwerp, Belgium
Reviewed 13 February 2017

The hotel has a shuttle to Narita town (nice) and to the airport. Outside the hotel is nothing but just hop on the shuttle to Narita town and visit the temple. As IHG gold member we both got a welcomedrink ( not like in most were only the meber gets one).we got discount coupons for the dinner buffet and 50...

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Helpful?
1Thank scubadave1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear scubadave1, Thank you for being one of our IHG Rewards Gold members and for leaving us a great review. We are happy to know that we were able to meet expectations and make your stay with us worthwhile. As we are striving to provide quality hotel service and experience to our esteemed guests, we assure you that we are...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $84 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Narita staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing the airport.”
 of 5 bubbles mhstewy, 16 Mar 2017 | Read review
“Great value. Be sure to request room not next to a family to avoid crying babies.”
 of 5 bubbles Neynon, 18 Feb 2017 | Read review
“There are no bad ones. I was concerned about facing the airport... Don't be.”
 of 5 bubbles SFRadio-Engineer, 14 Dec 2016 | Read review
“enroll hotel member for FREE internet.”
 of 5 bubbles ambambamb, 27 Nov 2016 | Read review
“Stayed in room 1611, on airport side, heard a few planes taking off but didn't bother us.”
 of 5 bubbles MVE51, 21 Nov 2016 | Read review
5 of 5