We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
688 Yumoto, Hakone-machi, Ashigarashimo-gun 250-0311 Kanagawa Prefecture
Lowest prices for your stay
View deal
Free cancellation until 28/03/22
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (195)
Panoramas (10)
Room & Suite (99)


#51 of 252 hotels in Hakone-machi

Hotel Kajikaso is an excellent choice for travellers visiting Hakone-machi, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

Nearby landmarks such as Shogenji Temple (0.2 mi) and Sounji Temple (0.2 mi) make Hotel Kajikaso a great place to stay when visiting Hakone-machi.

Hotel Kajikaso is a luxury onsen hotel offering air conditioning and a refrigerator in the rooms, and it is easy to stay connected during your stay as internet access is offered to guests.

The onsen hotel features room service, baggage storage, and shops. Plus, guests can enjoy a sauna and an on-site restaurant, which have made this a popular choice among travellers visiting Hakone-machi. For guests with a vehicle, free parking is available.

If you are looking for a good pub, you may want to check out coco Hakone, Lounge Wisteria, or Isshintoiro while staying at Hotel Kajikaso.

During your visit, be sure to check out popular attractions like Tamadare Falls / Hien Falls (0.4 mi) and Kei Hiraga Museum (0.1 mi), which are all within walking distance of the onsen hotel.

Enjoy your stay in Hakone-machi!

Read more
Property amenities
Free parking
Hot bath
Bar / lounge
Children Activities (Kid / Family Friendly)
Banquet room
Coffee shop
Vending machine
Meeting rooms
Hot spring bath
Baggage storage
Gift shop
Non-smoking hotel
Show more
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
River View
Great View
Languages Spoken
170Reviews3Q+A14Room tips
Traveller rating
  • 60
  • 73
  • 26
  • 5
  • 6
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
acylai wrote a review Feb 2020
Hong Kong, China4 contributions2 helpful votes
This is the second time I stay at this hotel, I chose the “River View Room with Private Hot Spring”. The ultimate disappointment is that the hot spring is not “hot”! Well, how can it called “hot spring”, and why do I have to pay for it when the key purpose is to enjoy hot spring? We told the staff and they assigned a staff to check it, however they cannot resolve the problem within a reasonable time, this happens on both days of our stay. Finally, when checking out I complain to the front desk staff, their response is totally unacceptable. Their excuse is because of the cold weather making the hot spring not hot enough, what are they talking about? Is this the coldest place on Earth? This is the lowest level of excuse I have ever heard, the staff didn’t accept the problem and didn’t do anything to let us feel comfortable, and didn’t do anything to show that they are sorry for the problem. We didn’t ask for anything because their response shows that they don’t feel bad. I do experience issues/problems in other hotels in Japan, but I can assure that this hotel gave us the worst experience I’ve ever had.
Read more
Date of stay: January 2020Trip type: Travelled with family
Ci92Pi wrote a review Jun 2019
Tuscany, Italy22 contributions19 helpful votes
Just perfect. Our room was a whole apartment with river view and private outdoor bath. Staff could barely speak English but they were helpful and nice and we didn't have any problem to communicate. The public baths were just amazing and peaceful.
Read more
Date of stay: June 2019Trip type: Travelled as a couple
1 Helpful vote
David C wrote a review May 2019
73 contributions56 helpful votes
This hotel's personnel was friendly and professional. The room we chose was Japanese style and clean. The onsen was nice and large with indoor/outdoor areas, even outdoor foot bath area. The biggest disappointment was our included dinner and breakfast were not served in the room like we thought they would be, and no reasons were given when asked.
Read more
Date of stay: May 2019
Sleep Quality
Trip type: Travelled with family
Room Tip: If you want your meals served in your room, you better check first!
See more room tips
2 Helpful votes
Peter G wrote a review May 2019
Australia97 contributions72 helpful votes
There are very few staff that speak English. The hotel is tired and needs a some maintenance The coatings on the floors and furniture has worn off. The carpet pieces in our room were tread bare. The meals were very well presented. Having said all that the hotel was full of Japanese. All 13 private dining rooms were being used.
Read more
Date of stay: May 2019
2 Helpful votes
_carreenpakrasi wrote a review Apr 2019
New Delhi, India48 contributions49 helpful votes
A perfect Japanese experience, this traditional Ryokan is situated next to the river and is walking distance from the train station. The baths are as hot as you want them to be and as private as you choose. Some rooms on the upper floor, have an in suite bath. The ladies traditional public bath is outdoors and one can soak up the salts and heat in under the stars. The Typical Japanese meals are expertly served on floor level dining places by dainty Japanese women. The rooms are spacious and the beds are laid out on the floor on the tatami. It is serene and other worldly helping shed the layers of global notions off and facilitating a complete and relaxing experience. It is a wonderful stay before you continue on your journey.
Read more
Date of stay: April 2019Trip type: Travelled with friends
2 Helpful votes
US$314 - US$577 (Based on Average Rates for a Standard Room)
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiHakoneyumoto Onsen
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Kajikaso
Which popular attractions are close to Hotel Kajikaso?
Nearby attractions include Hakone no Ichi (0.4 km), Eva Store (0.4 km), and Ajisai Bridge (0.4 km).
What are some of the property amenities at Hotel Kajikaso?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Hotel Kajikaso?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kajikaso?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Kajikaso?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Kajikaso?
Conveniently located restaurants include 808 Monsmare, Chimoto Ekimaedori, and Hatsuhana Soba Honten.
Are there opportunities to exercise at Hotel Kajikaso?
Yes, guests have access to a sauna during their stay.
Does Hotel Kajikaso offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel Kajikaso?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (7.4 km), Odawara Castle (5.3 km), and Hotokuninomiya Shrine (5.2 km).
Does Hotel Kajikaso have any great views?
Yes, guests often enjoy the river view available here.
Is Hotel Kajikaso accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.