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Traveller (235)
Room & Suite (185)
Dining (55)
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Overview
  • Excellent30%
  • Very good48%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“lake ashi”(34 reviews)
“lake view”(11 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (297)
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45
67
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7
2
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45
67
22
7
2
Show reviews that mention
All reviewslake ashilake viewfloor to ceiling windowsjunior suitelakeside settingbar pricesrooms face the lakeriviera tourmorning omeletteomelette stationhotel breakfastpirate shipthe busthis lovely hotelhotel is situatedspacious bathroombig room
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1 - 5 of 143 reviews
Reviewed 3 days ago

We recently stayed at the Hakone Hotel. A great location with spectacular views of Mt Fuji across Lake Ashi from our room. Used the free shuttle bus from and to the Odawarra railway station. Room was very good and we enjoyed the stay.

Thank Ghwill
Reviewed 2 weeks ago

The basic job of a hotel is to provide a decent night's sleep. Unfortunately that didn't happen in this hotel. The temperature in my bedroom was up at 26.5 C overnight. Many people in our group had the same problem. There was a small window...More

Thank Sannox7
Reviewed 2 weeks ago

The hotel has an absolutely superb location, at the foot of Lake Ashi, and we were lucky enough to be treated to superb views of mount Fuji, with the early morning reflection in the still waters of the lake being one of the most memorable...More

Thank MHH-Berkshire
Reviewed 3 weeks ago

We loved the hotel the location and the service Offered. Our only comment would be to offer also a more western breakfast in addition to the japanese style one. Overall it was awesome and would definitely reccommend it!!

Thank Aquilina C
Reviewed 3 weeks ago via mobile

We stayed for one night during an organised tour of Japan. We were extremely taken with this hotel. It is located at the south eastern end of Lake Ashi and we reached it via water taxi. Our room was comfortable, spacious and had a wonderful...More

1  Thank John M
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Most Booked Properties in Hakone-machi, Japan
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Room Service
Laundry Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$188 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hakone-machi
#18 Best Value Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$188 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Hakone-machi
#18 Best Value Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (235)
Room & Suite (185)
Dining (55)
Pool & Beach (5)
Amenities (17)
Business Centre & Event Rooms (1)
Questions & Answers
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Jinggo1215
20 May 2018|
AnswerShow all 3 answers
Response from Sannox7 | Reviewed this property |
My room did but I can't really comment on other rooms.
1
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Room Tips
"Spend the extra for a lake view room!"
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"Rooms overlooking the lake/Mount Fuji"
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"Any room facing the lake"
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"ask for lake view if you lucky you will see mt fuji."
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