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Hakone Hotel

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217 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Parsippany, New Jersey
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

A pricey hotel, but very good location. Spacious bathroom. The breakfast buffet was one of the best I have had. The only negative was that there were no english TV channels, no BBC or CNN. The front desk staff was courteous, but they certainly need to have people a somewhat fluent in English.

Helpful?
Thank Andy7755
England
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

We stayed here for one night. Our room is very spacious with an enornmous bathroom. We have a balcony that overlooks the lake. It has been raining heavily so we didn't get much of a view but I can imagine to be really nice view on a good day. We ate in the hotel restaurant. As it's part of our... More 

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Thank Simone_hammy_bunny
uk
Level Contributor
58 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 weeks ago

Stayed here for one night as part of a guided tour. We had a ' split-level suite' on the third floor overlooking the beautiful lake. Huge beds, huge bathroom. Onsen available to guests which my wife used and said it was 'an experience'. The food was pretty good, my only complaint would be the bar prices ... £10 for 250ml... More 

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Thank dw1501
Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 weeks ago

The gods were with us on this visit. We has a great view of Mt Fuji for most of the time we were here. Also we had been inexplicably upgraded to a Junion Suite se we were in heaven. The exterior of his hotel looks like some Soviet era monstrousity but inside it is spacious and modern. The breakfast was... More 

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Thank jimrich54
Manchester, United Kingdom
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 19 October 2016 via mobile

The room was very spacious with an enormous bathroom. The floor to ceiling windows were a lovely feature. Unfortunately nature was not on our side and the view was predominantly of cloud. Evening meal was included in our deal but clashed with Happy Hour in the bar. The bar man was very surly and unhelpful. We were able to take... More 

Helpful?
Thank jbjuliebradbury
New York City, New York
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 October 2016

Wonderful, spacious room, lake views, floor to ceiling windows. Outrageous prices for dinner in their "French" restaurant, so we opted for the bar food: not bad, but it's a pity the restaurant was so highly priced that we couldn't bring ourselves to see if the food justified the tab. Still, a good value; lovely room, view, onsen, etc. in a... More 

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Thank Toby P
Harrogate, United Kingdom
Level Contributor
270 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 15 October 2016

We stayed , with a tour group , at this lovely hotel at a time when it when the weather was not at its best . The much vaunted view of Mount Fuji was not to be . However our room was beautiful , modern decor and comfortable beds and furniture . Our evening meal was excellent and we were... More 

Helpful?
Thank ALISON H
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 October 2016 via mobile

The view is worth the visit. The breakfast is excellent and has variety. Staff is beyond terrible. They do not speak much English and are not eager to help. They will repeat what you say like a parrot. Staff is like a piece of furniture who have the added value of cheching in and out people. That's it.

Helpful?
Thank Carlos P
Oxford, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 October 2016

This is a very pleasant hotel, with a splendid breakfast . Most of the rooms appear to have a view of Lake Ashi. A word of caution though, don't expect to see Mount Fuji in all its splendour as if you are lucky you will in the far distance the summit of the mountain. We drank the Kool-Aid and expected... More 

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Thank Brian M
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

A real shame as the Hakone hotel as an amazing view of Mount Fuji if you get a room with the view. It is somewhat dated and could really do with updating but it has its charm. The staff are not very friendly. Unfortunately we booked our room in the UK on agoda site and there is a glitch on... More 

Helpful?
Thank Rina G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
Food & drink at the hotel
Il Miraggio
Il Miraggio
Cuisines: European, French
Lounge&Bar Il Lago
Lounge&Bar Il Lago
Cuisines: Bar, Pub
Yamazakura
Yamazakura
Cuisines: Steakhouse
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Hakone Hotel located quietly on the shore of Lake Ashi offers its guests a relaxing natural environment from its serene lake setting with the magnificent reflection of Mt.Fuji in the beautiful greenery. ... more   less 

Additional Information about Hakone Hotel

Address: 65 Hakone | Fujiyahotel Lakeview Annex, Ashigarashimo-gun, Hakone-machi 250-0521, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Ashinoko Onsen
Price Range: $231 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hakone Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Hakone Hotel Machi
Hotel Style:
#12 Luxury Hotel in Hakone-machi
#15 Best Value Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hakone Hotel staff and other travellers.
2 questions
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Temecula, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try and get a suite”
 of 5 bubbles dw1501, 1 Nov 2016 | Read review
“I think all rooms are lake view but check.”
 of 5 bubbles jimrich54, 30 Oct 2016 | Read review
“Choose a room directly facing FUJI and lake. The rooms at the end of south wing are also of great views toward the lake and FUJI.”
 of 5 bubbles 135YanW, 16 Aug 2016 | Read review
“room facing Mt Fuji if possible”
 of 5 bubbles Graham067, 18 Jul 2016 | Read review
“we were on the first floor with fabulous views of the lake”
 of 5 bubbles marshatraveller, 30 Jun 2016 | Read review
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