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Merveille Hakone Gora

1300-70 Gora, Hakone-machi, Ashigarashimo-gun 250-0408 Kanagawa Prefecture
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Traveller (134)
Dining (31)
Room & Suite (21)


#99 of 253 hotels in Hakone-machi
On the next to green Gora Koen, this hotel is proud of its natural hot spring bath and original kaiseki cuisine. Comfortable place with artworks. Easy access of 5min walk from Gora Station. From Gora Station: 5-7min walk or 1min by shuttle service. 1min walk from Gora-Koen park.service time is 14:30~18:00.please call when you arrive at GOURA station.reservation center:10:00~19:00.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Coffee shop
Children Activities (Kid / Family Friendly)
Street parking
Public wifi
Breakfast available
Complimentary tea
Vending machine
Free shuttle or taxi services
Shuttle bus service
Hot spring bath
Baggage storage
Gift shop
Non-smoking hotel
Shared lounge / TV area
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Room features
Air conditioning
Private balcony
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Japanese
238Reviews6Q+A8Room tips
Traveller rating
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Popular mentions
Yuko-Stu wrote a review Sep 2021
Yokohama, Japan201 contributions48 helpful votes
We were very happy with our room and the Hotel overall. It would have been nice if there were a couple of chairs and a table on the balcony. The location is Great and the Staff are all very pleasant. The onsen was very nice. The breakfast was very good.
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Date of stay: September 2021
Room Tip: We had a wonderful East facing room. It looks like all rooms have great views of the mountains.
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Ortonsontour O wrote a review Nov 2018
Melbourne, Australia15 contributions7 helpful votes
We booked in a hurry and probably needed to do more homework. This hotel is traditional Japanese- breakfast, and dinner all Japanese with NO English options. We had 3 nights here and while we enjoy some Japanese food we need some western options at times. The rooms are big and clean but not fancy. Beds are futons and nice but again need a bit of adjusting to. The staff are friendly and try hard but have little English. This can make it hard to really get the full appreciation of the many activities on offer. This area is great but complex to navigate and good clear information is really helpful. We did lots of homework so were ok but we could see many who were not. There is a great restaurant and bar next door - Gora brewery and grill... cocktails, craft beer and amazing food a la Nobu. This saved us.
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Date of stay: November 2018Trip type: Travelled as a couple
mojito_jo1 wrote a review Oct 2018
Sydney, Australia50 contributions19 helpful votes
We booked the Merveille Hakone Gora for the full ryokan experience and we are very happy that we did. The staff are friendly and hospitable, both at the check-in desk and in the restaurant. We chose to include both dinner and breakfast with our room and they didn't disappoint. We stayed for two nights and two different dinners/ breakfasts were offered for both nights. Our room was huge- a bathroom, a tatami room (which could house two traditional beds), two single beds and a wooden bathtub on the balcony (with privacy screening). The bathtub was perfect for a soak after a long day of sightseeing. There is a convenience store across the road to pick up any drinks and snacks, and the usual vending machines on each floor plus hot springs in the basement. We felt that we got value for money, given that we travelled in Autumn, and the view to the mountains is beautiful, as the leaves are starting to change. The location of the hotel is very convenient, being right at the end of the Hakone Tozan line and the beginning of the Hakone cable car. The hotel is at the top of a steep hill, if you are travelling with heavy baggage or a mobility impaired person, you can call the hotel pick up service (between 3.00pm and 6.00pm) OR catch the cable car to the first station (Koen-Shimo) and walk from there, as it is a level walk with a small uphill as you get to the hotel.
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Date of stay: October 2018
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Opt for the room with an open air bath
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2 Helpful votes
Elisabeth S wrote a review Oct 2018
Freiburg im Breisgau, Germany7 contributions13 helpful votes
Upon arrival in Gora, we realized that this is a place created for tourists only and that we would not have a true Japanese experience. We also realized immediately (straight away when entering the hotel lobby) that this hotel was very run down and surely not worth the 150€/night we had booked. So we tried to shorten our stay to only 1 Night (instead of 3 that we had booked), but it was not possible, the cancellation fee was 100%. After pleeing and bedding, the hotel agreed that we would only need to pay 2 nights out of Goodwill. Then we saw the room. It was the most disgusting room we have ever seen when travelling. So run down! So old. And worst of all, it smelled so badly. Situated on the ground floor with a balcony facing the backyard, we would not even have been able to leave the window open at night. We complained about this terrible room and were granted an upgrade to a superior room (because we would be paying 2 Nights for 1 night stay). That room was very nice, with a private Bathtub on the Balcony. But all in all, 300€ for such a shabby hotel in a village where you don‘t get anything to eat after 7pm (we arrived around 7pm and could not find a place to eat, so we bought some instant noodle soups at the supermarket to have in the hotel room...). We find it is a really bad Price-quality rate and we would never ever return there!
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Date of stay: October 2018Trip type: Travelled as a couple
2 Helpful votes
Wayne D wrote a review Oct 2018
Houston, Texas163 contributions40 helpful votes
Very friendly hotel two blocks from the cable car. You can easily walk to the Hakone Open Air Museum or take the cable car up to the ropeway and across the volcano to the lake. The breakfast is fully Japanese and healthy. Free ice pops at the elevator. Their ONSEN in the basement fed by the Hot Springs is amazingly refreshing. The hotel room was quiet and very spacious.
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Date of stay: October 2018
Sleep Quality
Trip type: Travelled as a couple
Room Tip: We had twin beds that were very comfortable.
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US$88 - US$390 (Based on Average Rates for a Standard Room)
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiGora Onsen
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Frequently Asked Questions about Merveille Hakone Gora
Which popular attractions are close to Merveille Hakone Gora?
Nearby attractions include Hakone Museum of Art (0.3 km), Gora Park (0.10 km), and Hakone Craft House (0.05 km).
What are some of the property amenities at Merveille Hakone Gora?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Merveille Hakone Gora?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Merveille Hakone Gora?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Merveille Hakone Gora?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Merveille Hakone Gora?
Conveniently located restaurants include Itoh Dining by NOBU, GORA BREWERY & GRILL, and Gyoza Center.
Are there opportunities to exercise at Merveille Hakone Gora?
Yes, guests have access to a sauna during their stay.
Does Merveille Hakone Gora have an airport shuttle?
Yes, Merveille Hakone Gora offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Merveille Hakone Gora?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Merveille Hakone Gora?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (5.2 km), Daiyuzan Saijoji Temple (Doryoson) (6.4 km), and Hakone Sekisho and Hakone Sekisho Museum (6.3 km).