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Hotel Green Plaza Hakone

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1244-2 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
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Traveller (508)
Room & Suite (229)
Dining (95)

About

#23 of 252 hotels in Hakone-machi
Location
Cleanliness
Service
Value

See why so many travellers make Hotel Green Plaza Hakone their onsen hotel of choice when visiting Hakone-machi. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Guest rooms offer a flat screen TV, a refrigerator, and air conditioning, and Hotel Green Plaza Hakone makes getting online easy as free internet access is available.

You can also take advantage of some of the amenities offered by the onsen hotel, including 24 hour front desk, a concierge, and shops. In addition, guests can enjoy a hot tub and an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.

While staying at Hotel Green Plaza Hakone, visitors can check out Owakudani Enmei Jizo (0.8 mi) and Kuzuryu Shrine (1.5 mi), some of Hakone-machi's top attractions.

While visiting Hakone-machi, you may want to try some lobster at one of the nearby restaurants, such as Itoh Dining by NOBU.

Plus, during your trip, don’t forget to check out some of the popular parks, such as Gora Park, Onshi Hakone Park, and Horai Garden.

We’re sure you’ll enjoy your stay at Hotel Green Plaza Hakone as you experience all of the things Hakone-machi has to offer.

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Property amenities
Free parking
Free internet
Hot bath
Sauna
Restaurant
Shuttle bus service
Banquet room
Meeting rooms
Parking
Wifi
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Vending machine
Spa
Hot spring bath
Massage
Open-air bath
Baggage storage
Chapel / shrine
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Quiet
Languages Spoken
English, Japanese
484Reviews33Q+A43Room tips
Traveller rating
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Popular mentions
B0B0chan wrote a review Mar 2021
Tokyo34 contributions43 helpful votes
Stayed at this hotel during COVID 19 period so the service provided was minimal - no room service, self-service of futon and bed-making. Our room has excellent view facing Mt Fuji, spacious for two people, although a bit old but clean. The onsen was great.
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
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JazzPat wrote a review Jun 2020
2 contributions2 helpful votes
We chose this hotel because of the view of Mount Fuji. It was foggy, so the view was missing, but the room was good. We had a traditional Japanese room. While we ate dinner at the buffet, they placed beds on the floor which is cool. The hotel Onsen was a great feature. The buffet was good but not spectacular. Overall, the hotel was above average but the view depends on the weather.
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Date of stay: July 2019
Location
Cleanliness
Service
1 Helpful vote
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Response from GreenPlaza Hakone, 支配人 at Hotel Green Plaza Hakone
Responded 1 Aug 2020
Dear Mr./Ms. Jazz PatNimNik, Thank for your satying at hotel Green Plaza Hakone and your review on the hotel. what's a pitty when the weather was foggy. However it was great when you had a good time and good expericence with onsen and a traditional Japansese room. We are looking forward to your next coming. Best regards, Hotel Green Plaza Hakone
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alittlebitofskye wrote a review Dec 2019
Sydney, Australia546 contributions108 helpful votes
+1
Originally we had only booked one night at this hotel, but we changed out plans two weeks before leaving and decided on a second night in Hakone. As a result we ended up with two separate bookings and two different room types. Our first night we booked the traditional Japanese room with private onsen. The room was massive and had a separate sleeping area and living area. It could easily fit 6 people in minimum. The room had a private Japanese garden off the living room and you could see Mt Fuji when standing in the living room. Bathroom had a shower & bath, with a separate basin. The toilet has it’s own basin above the cistern and bathroom slippers are provided. The fixtures and fittings in the bathroom were outdated, but were still functional and added to the charm of a traditional room. We didn’t use that bath/shower so can’t comment on that as we used the shower in the room next to our private onsen. No issues with the water temperature or pressure here as it was up to standard. Our onsen is surrounded by high walls, so there is no view, however it ensured maximum privacy. It was to perfect way for us to relax after a long bus trip from the the North side of Lake Kawaguchiko. The room had complimentary tea & snacks to enjoy. After we returned from dinner (included in our room rate) our futons were already made up so it was nice that we didn’t have to do that. The dinner was one of best Buffets I’ve ever been too. There was a good balance of western and Asian cuisine. I had the best tuna sushi I’ve ever tasted here. The dessert bar was amazing! Overall there was something for everybody and they had trays that made it easy to try small portions of everything. For breakfast, the cuisine was very Japanese heavy, but you could still have toast, fruit, & pastries for breakfast along with some leafy greens. For our second night we booked the Asian style twin room with open air bath. The room was very morning and reminded me of an upscale Balinese hotel. The twin beds weren’t your usual sized twin bed, but were the size of doubles. The room was a large size and has a large private terrace with shower facilities for your open air bath. They also provided onsen salts for your bath so you had the same benefits to using an onsen. From the edge of the bath/terrace we also had a view of Mt Fuji. I used the public women’s onsen on our last morning. Facilities were very clean and there was plenty of lockers available to store my clothes. There was both an indoor & outdoor onsen. The outdoor onsen has a great view of Mt Fuji, and was the perfect way to relax before setting out for the day. There was plenty of beauty products provided for after your onsen. Outside of the men’s & womens onsens there is a waiting room with a few vending machines. The hotel is best accessed from the Ubako station on the Ropeway, however if you are at Togendai you can call the hotel and they can pick you up from there. We found the service throughout the hotel to be excellent and loved the facilities & food. I hope to return again one day.
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Date of stay: November 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from greenplazaH, Receptionist at Hotel Green Plaza Hakone
Responded 13 Dec 2019
Dear guest, Thank for your staying at the hotel Green Plaza Hakone. We are so thankful when you spent your time to write down the review on the hotel very very in detail. We will try our best to improve our service's quality. We are looking forward to your next coming. Best regards, Hotel Green Plaza Hakone
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DFHumo wrote a review Nov 2019
33 contributions36 helpful votes
From the reviews I read prior to selecting this hotel for 3 nights, I was expecting to get a very nice, above average hotel. Instead I was vastly disappointed. Many features I’ve come to expect in upper mid-range hotels were missing. A partial list of disappointments were: No laundry services, no bar or lounge opened after 5:00 pm (only important because the hotel is remote and there is no other place to go), inability to control your room temperature (which for us was very hot), and very limited shuttle bus destinations (again, important due to the remoteness of the hotel). Their routine is to clean/make-up your room every other day (unless you make a special request). The rooms are very, very compact. The shower/tub and toilet are so close together the shower is actually controlled through the sink controls and pressure. Meal times were wither 5:00, 5:30 or 7:00 pm – making the 7:00 pm quite crowded. The included Japanese/Western meals are all buffet with only average food quality that is the same every day - so for multiple stay visits, it becomes uninteresting. Food service was only adequate. We often waited until mid-meal to get drink orders served after ordering when we sat down. Lastly, all but one of the reception staff spoke limited English making check-in a “bit sporty” and getting answers to questions requiring a lot of patience. At least the rooms were clean, the staff were pleasant and tried to be cooperative and helpful, and there were nightly piano performances. The hotel’s onsen also met normal standards compared to the others we used during our trip. Instead of staying 3 days, we checked out after 2 and paid the penalty for the third day.
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Date of stay: November 2019
Value
Location
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1 Helpful vote
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Response from greenplazaH, Receptionist at Hotel Green Plaza Hakone
Responded 7 Dec 2019
Dear Mr./Ms. DF Humo, Thank for your staying at the hotel Green Plaza Hakone and your review on the hotel. We are terribly sorry for your unecpexted things. We knew that there are many shortcomings of service's quality during your staying. And unfortunately, you canceled the third day. Thank for your review we will try our best to improve our service Quality. We hope that you will come back in the future with our higher service quality. We are looking forward to your next coming. Best regards, Hotel Green Plaza Hakone
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Katy E wrote a review Nov 2019
37 contributions49 helpful votes
We were able to book the same day. The Mt. Fuji view from our room and from the Oasan for women was spectacular. The buffet dinner and breakfast had many many tasty options and the staff was very helpful.
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Date of stay: November 2019
Value
Service
Sleep Quality
Room Tip: Request Mt Fuji view and expect to pay a little extra (50,000 yen) well worth it.
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2 Helpful votes
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Response from greenplazaH, Receptionist at Hotel Green Plaza Hakone
Responded 16 Nov 2019
Dear Ms. Katy, Thank for your staying at the hotel and your review on the hotel. We hoped that you had a good time in the the hotel also in Hakone. WE are looking forward to your next coming, Best regards, Hotel Green Plaza Hakone
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PRICE RANGE
US$221 - US$508 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiSengokuhara Onsen
NUMBER OF ROOMS
123
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Frequently Asked Questions about Hotel Green Plaza Hakone
Which popular attractions are close to Hotel Green Plaza Hakone?
Nearby attractions include The Hakone Open-Air Museum (4.0 km), Pola Museum of Art (1.8 km), and Okada Museum of Art (3.7 km).
What are some of the property amenities at Hotel Green Plaza Hakone?
Some of the more popular amenities offered include an on-site restaurant, a spa, and free parking.
Which room amenities are available at Hotel Green Plaza Hakone?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Green Plaza Hakone?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at Hotel Green Plaza Hakone?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Green Plaza Hakone?
Conveniently located restaurants include Itoh Dining by NOBU, GORA BREWERY & GRILL, and Amazake Chaya.
Are there opportunities to exercise at Hotel Green Plaza Hakone?
Yes, guests have access to a sauna during their stay.
Does Hotel Green Plaza Hakone have an airport shuttle?
Yes, Hotel Green Plaza Hakone offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Green Plaza Hakone offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Green Plaza Hakone?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Green Plaza Hakone?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (4.8 km), Hakone Sekisho and Hakone Sekisho Museum (6.0 km), and Higashiyama Kyukishitei (6.8 km).