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Hotel Hakone Academy

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Hotel Hakone Academy
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12 Reviews from our TripAdvisor Community

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Showing 1: English review
hakone
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 December 2009

This hotel is located near kojiri and togendai, other than its proximity to the togendai which has the ropeway and cruise for Hakone free pass users, everything about it sucks. The rooms are ok, but the service which i come to expect from the Japanese culture is sorely lacking. The staff are not attentive to my request and none of them can speak decent English as compared to some of the other Hotels i stayed in. I had some friends visiting me who couldn't speak a word of Japanese and were waiting for me at the lobby downstairs, ,this staff (skinny guy wearing spectacles on 24th Dec around 7pm) actually had the audacity to chased them out of the hotel onto the cold winter streets as they were trying to explain that they were waiting for me. Unfortunately for them, due to the rotten English of the staff, he could not understand a single word of what my friend was saying and my friend had to wait for me outside the hotel in another shop across the road to take cover from the cold... More 

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Amenities

Additional Information about Hotel Hakone Academy

Address: 160 Motohakone, Ashigarashimo-gun, Hakone-machi 250-0522 , Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Ashinoko Onsen
Number of rooms: 93
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Hotel Style:
#37 Onsen Hotel in Hakone-machi
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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