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Hakone Ashinoko Hanaori

160 Motohakone Togendai, Hakone-machi, Ashigarashimo-gun 250-0522 Kanagawa Prefecture
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Traveller (517)
Dining (90)
Room & Suite (81)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#30 of 254 hotels in Hakone-machi
Travellers' Choice

Finding an ideal luxury onsen ryokan in Hakone-machi does not have to be difficult. Welcome to Hakone Ashinoko Hanaori, a nice option for travellers like you.

While staying at Hakone Ashinoko Hanaori, visitors can check out Kojiri Pass (1.1 mi) and Hakuryu Shrine (1.2 mi), some of Hakone-machi's top attractions.

Rooms at Hakone Ashinoko Hanaori provide air conditioning, a refrigerator, and extra long beds, and guests can stay connected with free wifi.

In addition, while staying at Hakone Ashinoko Hanaori guests have access to 24 hour front desk, baggage storage, and shops. You can also enjoy a lounge. Need a place to park? Free parking is available at Hakone Ashinoko Hanaori.

While in Hakone-machi be sure to experience local lobster favourites at Itoh Dining by NOBU.

Should time allow, Kuzuryu Shrine and Hakone Moto Tsumiya Shrine are some popular attractions that are within walking distance.

Hakone Ashinoko Hanaori looks forward to welcoming you on your visit to Hakone-machi.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Coffee shop
Breakfast buffet
Complimentary tea
Vending machine
Free shuttle or taxi services
Shuttle bus service
Taxi service
Hot spring bath
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Clothes rack
Extra long beds
Bath / shower
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Lake View
Great View
Languages Spoken
English, Japanese


Full view
51Somewhat walkable
Grade: 51 out of 100
14Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
160 Motohakone Togendai, Hakone-machi, Ashigarashimo-gun 250-0522 Kanagawa Prefecture
Name/address in local language
Getting there
Haneda Airport79 kmSee all flights
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231Reviews21Q+A16Room tips
Traveller rating
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Popular mentions
traveladdictjkt wrote a review Feb 2020
Jakarta, Indonesia63 contributions26 helpful votes
Pros : + The location: Hotel is situated 3 minutes away by foot to Togendai Ropeway station and the cruiseship port (to get to Motohakone and Hakonemachi). We managed to get a view of Mt Fuji from Motohakone, though bad weather would mean that there is no view of the mountain. + The room: very clean, comfortable beds, great pillows. They also have a set of pyjamas and yukatas you can wear to the dining area or the onsen. + Hotel dining: breakfast and dinner are served buffet-style. Though a bit skeptical about the quality of buffet food, we were pleasantly surprised by the variety and quality of the foods. Family favourites of the dinner include beef steaks, black cod, sashimi and the seafood pasta. Highlights of breakfast include croissants (they make them fresh every 30 minutes or so), seasoned rice, tamagoyaki, and natto! If you stay for more than 1 night, one advice would be don't stuff yourself with so much food on your first meal, because you will get to see them the next day. + Hot bath or onsen: the space feels new and clean. The onsen is quite big so you don't have to worry about crowding. + great view overlooking Lake Ashi from the lobby area and ‘extended’ lobby area where the foot bath is (so comforting especially during winter time) and also there is a nice ‘seating area’ (circle shape, in the centre of a pool) behind the lobby window which becomes a favorite photo spot (see the attached picture). Cons: - Lack of amenities: during the day time, food options can be quite limited because there are not many options near the hotel (aside from a couple of soba places and 1 curry house). However, if you do travel (by bus or car) to Motohakone or surrounding neighborhoods there are plenty options. - Check-in/Check-out times are very strict: make sure you plan ahead -Hotel shuttle was just useless during our stay because all slots were fully booked. Perhaps, best way to go is book way in advance e.g. 1 month before. Overall, the stay was very enjoyable and wish we could have stayed a bit longer before experiencing the hustle and bustle of Tokyo.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
Response from _U638OR, フロント オフィス マネージャー at Hakone Ashinoko Hanaori
Responded 2 Feb 2020
Thank you for the review of your recent stay with us. I am delighted to read that you enjoyed the stay in Hanaori. We also hope that you had great experience not only in Hanaori but also in Hakone. We will improve our facilities and services to welcome you again in the future. We look forward your next stay with us. Best regards.
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Tammy T wrote a review Jan 2020
San Jose, California209 contributions85 helpful votes
My mom and I stayed here for one night in mid-December, and one night wasn't enough!! What a beautiful location and our Western-style room was facing the lake and had a private outdoor bath. The room was huge, beautifully furnished and you can tell that everything is sparkling new. I'm super glad we stayed here and highly recommend this hotel for any visitor to Hakone. Logistically it's very easy to get to, a quick 5 minutes walk across the street to the Hakone Ropeway, Cruise and Bus terminal. We caught a bus there easily after check out and eventually traveled to Kawaguchiko. I also like how the hotel made improvements after reading previous customer feedback. Check out time is now at 11:00 AM instead of 10:00 AM, which was very appreciated. I felt that every staff member was super nice, from the lobby staff to the restaurant staff. Breakfast and dinner were both enjoyable, and I personally like the buffet because it allows you to have more choices. The public baths were also very nice and spacious. Looking at previous reviews, the hotel has made big improvements in the last few months, so don't hesitate to stay here!
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Date of stay: December 2019
Room Tip: Western style room with lake view
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2 Helpful votes
Response from _U638OR, フロント オフィス マネージャー at Hakone Ashinoko Hanaori
Responded 19 Jan 2020
Thank you for your excellent review of your recent stay with us! I am delighted to read that you enjoy everything and had a very great experience in Hanaori. All of the valuable advise will always keep us to improve everything as we can. Once again, thank you for your time and we hope to have pleasure to welcome you and your family back to Hakone on your another vacation.
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Emily H wrote a review Jan 2020
8 contributions
I walked into the lobby and felt myself immediately relax! The design of the hotel is beautiful and the staff are extremely helpful. The onsen was well maintained and the outdoor bath was particularly delightful. Do yourself a favor and come hungry to meals--the food is STELLAR!
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Date of stay: November 2019
Response from _U638OR, フロント オフィス マネージャー at Hakone Ashinoko Hanaori
Responded 19 Jan 2020
Thank you for your excellent review of your recent stay with us. I am delighted to read that you had a great experience and our staff had taken such great care of you! Once again, thank you for your time and we hope to have pleasure to welcome you again on your another vacation.
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brightonbeachboy wrote a review Dec 2019
Brighton, United Kingdom220 contributions158 helpful votes
Stayed here for 2 nights whilst exploring the Hakone area and couldn’t fault this hotel. The hotel has beautiful views over the lake, very modern rooms with all the required amenities and helpful staff. Throughout Japan we used many onsens and this was by far the best! They have a shuttle service you need to book in advance (we struggled to find the hotel contact but eventually succeeded!) if the times don’t match up with your trains the bus stops right outside the hotel. The hotel is also right near the ropeway. The food is a daily Japanese buffet for both breakfast and dinner (dinner you need to reserve a time-slot) a little repetitive after the first night but lots of choice (including an ice cream machine!!) No hotel bar but it’s quite common in Japan but they were fine with us drinking our own wine in the lounge!
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Date of stay: November 2019
2 Helpful votes
Response from _U638OR, フロント オフィス マネージャー at Hakone Ashinoko Hanaori
Responded 3 Dec 2019
Thank you for your excellent review! I am delighted to read that you were satisfied with our facilities and the view from Hanaori, and you enjoyed them. We also hope that you had great experience in Japan! We hope that you will come back here again in the future. Best regards. Hakone Ashinoko Hanbaori/ Reception
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Kelly E wrote a review Nov 2019
Brisbane, Australia4 contributions5 helpful votes
Location: Excellent location that is walking distance to the Hakone Ropeway and sightseeing cruise cruise terminal. So it's incredibly easy to get around! A huge perk for us with the Hakone freepass. Onsen: 1) Public onsen: beautiful public baths. One silk bath, one black tourmaline bath, one indoor hot bath that connects to an outdoor bath. The male and female onsen are swapped between morning (5am - 10am) and afternoon sessions (3pm - midnight). There is also a mist sauna which is more like a wet sauna. It was very clean and nice. 2) Foot bath: at the lobby, there are outdoor foot onsen with hot spring water that you can sit and soak your feet with a stunning view of the lake. I didn't have time to try it but I wish I did because it looked so relaxing. 3) Private room onsen: a lovely round open-air tub that I booked to have in my room. It can fit 2 people comfortably in my opinion and is so relaxing with great privacy from the outside. Perfect if you're not in the mood to go to the public onsen which can be a walk, depending what building you're in. The temperature of the private onsen is centrally controlled from the reception, so this was not communicated to me, meaning the tub was too hot for the first day, which is a shame. So you can call reception up to adjust the temperature of the private onsen to your likes. Meals: There is nothing I can fault with the breakfast and dinner buffet meals that are included with this room. The food in both meals have a delicious variety between traditional japanese food and western cuisine. The only issue I have is that you have to book dinner sessions in advance as you're allocated to a 90 minute session, and if you check in later after 3pm, you might have to eat at 8 - 8:15pm, like we did and if you're a traveller who's hungry and tired, you're a bit short for options to eat around there before dinner. But still, the spread is fantastic and well satisfying. Hotel room: We got a deluxe lake view room with 2 single beds and a futon and the private open air onsen. It was great. The only issue is that we were on the ground floor, meaning our lake view was obstructed with trees, and we could hear our neighbours above running around very clearly as the floors are wooden. I stayed on the futon and it was a delightful experience, but I slept better with a double futon layer. With the layout of the hotel, building one is the main building with the lobby, public onsen and dinning facilities, with a guest lodging building next to it, and another next to that. We were in the last building, furthest from the main lobby building, meaning we had a very decent walk to and from our room when eating, using the public onsen or just leaving. That was a bit of a struggle each day. Otherwise the hotel has great access with elevators to every floor. Shuttle: I had a run around with this. The hotel provides free shuttles 4 times throughout the day. I messaged via booking.com, which is where I booked this hotel, and I was told there were no more spaces on the shuttle, so I was prepared to use my hakone free pass to catch the bus and then cruise to the hotel, which is possible. But on calling the reception, I was told there was space on the shuttle and thus added to the list. It was inconsistent and I did not appreciate that. Otherwise staff were extremely helpful.
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Date of stay: November 2019
Room Tip: Higher floors for less noise and better views.
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2 Helpful votes
Response from _U638OR, フロント オフィス マネージャー at Hakone Ashinoko Hanaori
Responded 22 Nov 2019
Thank you for your valuable feedback of your recent stay with us. I am delighted to read that you had a great experience and enjoyed everything in Hanaori. Once again, thank you for your time and we hope to have pleasure to welcome you again on your another vacation. Yours sincerely, Hakone Ashinoko Hanaori reception
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US$297 - US$577 (Based on Average Rates for a Standard Room)
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machi
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Frequently Asked Questions about Hakone Ashinoko Hanaori
What are some of the property amenities at Hakone Ashinoko Hanaori?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hakone Ashinoko Hanaori?
Top room amenities include air conditioning, a refrigerator, and extra long beds.
What food & drink options are available at Hakone Ashinoko Hanaori?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hakone Ashinoko Hanaori?
Yes, free parking is available to guests.
What are some restaurants close to Hakone Ashinoko Hanaori?
Conveniently located restaurants include Togendai View Restaurant, Miyoshi, and Amimoto Oba.
Are there opportunities to exercise at Hakone Ashinoko Hanaori?
Yes, guests have access to a sauna during their stay.
Which languages are spoken by the staff at Hakone Ashinoko Hanaori?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hakone Ashinoko Hanaori?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (4.4 km), Hakone Sekisho and Hakone Sekisho Museum (5.5 km), and Higashiyama Kyukishitei (7.1 km).
Does Hakone Ashinoko Hanaori have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hakone Ashinoko Hanaori accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.