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The Prince Hakone Lake Ashinoko

144 Motohakone, Hakone-machi, Ashigarashimo-gun 250-0592 Kanagawa Prefecture
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Traveller (491)
Room & Suite (181)
Dining (76)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#13 of 254 hotels in Hakone-machi
Travellers' Choice
Hakone Prince Hotel is built right on the shore of Lake Ashi, surrounded by greens of Kamiyama, and Komagatake.You can see Mt.Fuji over Lake Ashi, and surrounding forests. We have wide variety of guest rooms including cottages and family rooms. An open-air hot spa which has a beautiful view of the lake, it will ease you and refresh you on your vacation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Coffee shop
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Hot spring bath
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
Family Resort
Lake View
Languages Spoken
English, Japanese
679Reviews19Q+A60Room tips
Traveller rating
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Popular mentions
edt0 wrote a review Oct 2020
Singapore, Singapore84 contributions4 helpful votes
Each time we come to Hakone we stay at this hotel. Although it can be a little isolated, it is the perfect place for a walk early in the morning and a great view of Mount Fuji on a clear day (see picture). The rooms are big by Japan standard and comfortable. We booked the dinner inclusive package and dinner was great. But it can be a little monotonous if you stay longer than 2 nights as you will probably be bored with the same spread. They have the shuttle service to/from Odawara station. So that makes it convenient for travellers. Be warned. They are very strict with the number of people staying in the room, as with most Japanes hotels.
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Date of stay: December 2019
Sleep Quality
Room Tip: View of Mount Fuji from the room (if you are willing to splurge a little for that view from room)
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Mauve_star wrote a review Jan 2020
Baldivis, Australia2 contributions3 helpful votes
Do not stay at this hotel if you are a Westerner they do do not look after you they prefer the Chinese or Asian decent. You also cannot use the hot springs if you have tattoos which most Westerners I know have at least have one. You are also very isolated you can only catch a shuttle bus to the local town which takes up to 30 mins. The only food you can eat here is what is available at the hotel restaurant which is highly over priced unless when you are in the local town you bring some food back with you. Arrived today 27th Jan it is snowing , very cold and a huge language barrier. Very isolated bus only goes into town on the half hour.
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Date of stay: January 2020
Room Tip: do not stay here
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3 Helpful votes
Mally P wrote a review Jan 2020
Thailand262 contributions23 helpful votes
The Prince Hakone is luxury hotel with very good staffs and friendly. Hotel has big space room with comfortable bed. We can walk belong the lake so relax. There are Easy to go Hakone shrine and check point center of Hakone.
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
Adamthegardener wrote a review Dec 2019
Crawfordsburn, United Kingdom426 contributions121 helpful votes
Our group of 14 guests enjoyed an Amazing buffet lunch. The presentation and selection of Japanese style food was outstanding. From the starters, mains and deserts there was an excellent and thrilling choice. Great tea and coffee as well.
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Date of stay: November 2019
Trip type: Travelled on business
Room Tip: Great place for Lunch
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2 Helpful votes
littlered_78 wrote a review Nov 2019
Atlanta, Georgia9 contributions7 helpful votes
We came to this hotel because it was one of the only available places for our last minute trip out of Tokyo to Hakone. We UNFORTUNATELY paid $1,000 for two nights stay. Let me start with saying that I understand the troubles caused by the typhoon - I don’t hold against them any damages beyond their control. BUT... when we booked the room it explicitly said that it included dinner & breakfast - no biggie if it doesn’t - except that when you get there they say it doesn’t include dinner, that nothing else is open and you have to eat at the only restaurant available which is going to be flat fee of $120. All other shops closed. Also, the shuttle they said would be provided wasn’t on a Saturday - so we paid $100 for a taxi from the train to the hotel. The listing also said the rooms had air conditioning etc ... except when it was boiling hot at night & we went to the desk to ask about the controls they said it is “four seasons conditioning “ - aka open the doors & whatever season it is outside will also be in your room. Awesome. Especially when it’s raining & windy and you can’t open the doors so you swelter all night. Then there’s the Onsen bath - which is a main reason many people go to Hakone ... did you know if you have a tattoo - no matter how small - you are banned from Onsen? I didn’t. I did research on cleanliness of the baths, tradition & how to be respectful of baths etc ... I didn’t even think to google whether or not tattoos were allowed. It didn’t say anything at all about this on their website. Again, I understand that things happen, but their website said NONE OF THIS or we would have gone somewhere else. We essentially spent $1,000 do go to a hotel & walk to B-rate tourist shops. Also, after the booking, when we checked out there was another $60 tax that they didn’t mention upon check in and it definitely wasn’t mentioned online. Otherwise, The staff was kind and the buffet was fine. The lake was very pretty. We did enjoy the garden walk from Moto Hakone up the mountain back to the hotel.
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Date of stay: November 2019Trip type: Travelled as a couple
US$198 - US$467 (Based on Average Rates for a Standard Room)
the prince hakone hotel hakone-machi, prince hotel hakone machi
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machi
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Frequently Asked Questions about The Prince Hakone Lake Ashinoko
Which popular attractions are close to The Prince Hakone Lake Ashinoko?
Nearby attractions include Hakone Moto Tsumiya Shrine (1.0 km), Hakoneen Aquarium (0.2 km), and Hakuryu Shrine (1.0 km).
What are some of the property amenities at The Prince Hakone Lake Ashinoko?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Prince Hakone Lake Ashinoko?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Prince Hakone Lake Ashinoko?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Prince Hakone Lake Ashinoko?
Yes, free parking is available to guests.
What are some restaurants close to The Prince Hakone Lake Ashinoko?
Conveniently located restaurants include Nadaman Garden Hakone, Le Trianon, and Hakone Prince Pan Kobo.
Are there opportunities to exercise at The Prince Hakone Lake Ashinoko?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at The Prince Hakone Lake Ashinoko?
Yes, dry cleaning and laundry service are offered to guests.
Does The Prince Hakone Lake Ashinoko offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Prince Hakone Lake Ashinoko?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The Prince Hakone Lake Ashinoko?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (1.9 km), Hakone Sekisho and Hakone Sekisho Museum (2.8 km), and Yamanaka Castle Remains Park (6.6 km).