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Traveller (1802)
Room & Suite (723)
Dining (251)
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Overview
  • Excellent42%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“historic hotel”(25 reviews)
“john lennon”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,025)
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338 results
Traveller rating
131
102
64
31
10
Traveller type
Time of year
LanguageEnglish
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131
102
64
31
10
Show reviews that mention
All reviewshistoric hoteljohn lennonthe main dining roomthe indoor swimming poolforest lodgesmall museumkorean restaurantsilver servicefaded glorytrain stationadds to the charmspecial hotelup to datejapanese gardenbeautiful gardenthermal watertea room
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1 - 5 of 338 reviews
Reviewed 1 week ago

This hotel isn't too bad, but just a bit outdated. We stayed here for 2 nights and that was more than enough. The room was big, but quite cold and had a bit of a smell too it. I wouldn't say that this would be...More

Thank Jason S
Reviewed 13 March 2018 via mobile

We were expecting a more traditional space given Fujiya hotel is one of the oldest operating hotels in Japan but instead got a hotel that’s simply stuck in the ages. The exterior of the building is impressive but the interior is simply tired. The onsen...More

Thank Jessica B
Reviewed 10 March 2018

It was a very pleasant stay and Japanese experience at this heritage hotel. The room was big and spacious. The staff were very professional. There is a very beautiful garden that you can walk in but be aware of spiders!

Thank Marian M
Reviewed 25 February 2018 via mobile

Japanese hospitality at its finest. Lovely large heritage hotel, without repeating my previous reviews of the Fujiya there is not too much more to praise but ensure when staying you have a drink in Bar Victoria in the evening, classic old Bar with great old...More

2  Thank Nicholas E
Reviewed 1 February 2018

We stayed for two nights at the Fujiya Hotel. Its 138-year history has made it a tourist destination in itself so even in January on a Sunday night it was fairly crowded. However, by Monday most visitors and guests were gone and it was pretty...More

Thank naresh134
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$782 - US$873 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Onsen Hotel in Hakone-machi
#7 Romantic Hotel in Hakone-machi
#7 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$782 - US$873 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Onsen Hotel in Hakone-machi
#7 Romantic Hotel in Hakone-machi
#7 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1802)
Room & Suite (723)
Dining (251)
Pool & Beach (26)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kenney W
6 August 2017|
AnswerShow all 4 answers
Response from QuietBrazilian | Reviewed this property |
Japanese hotels are usually very restrictive about usage of their facilities for non-guests, beside there is no facility use fee system in the Fujiya Hotel, as far as I remember. The so called "traditional hotels" are more... More
1
Vote
Stefanie Z
1 April 2017|
AnswerShow all 4 answers
Response from mskwd | Reviewed this property |
I think so. They have a few different dining options there and if you eat Japanese, gluten free is not too hard. Tricky one is the soup stock they use in Japan, since fish stock is used commonly.
1
Vote
asantaga
20 February 2017|
AnswerShow all 6 answers
Response from | Reviewed this property |
As the others have said, there are restaurants at hotel .... but we found it expensive ($8 charge for bread) and not very good. The dining room is impressive though and staff try their best to do silver service. There is a... More
1
Vote
Room Tips
"stay away, until they learn to respect their heritage AND their clients again"
Read review
"Garden view room is better than Mountain View room"
Read review
"Avoid it, not worth your hard earned cash"
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"Insist on modern wings but better still go elsewhere until they do a makeover worthy of the magnificent site ."
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