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Hakone Hotel Kagetsuen

83 reviews
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Traveller (114)
Room & Suite (22)
Dining (14)
Overview
  • Excellent13%
  • Very good64%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Golf Course
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (83)Write a Review
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1 - 5 of 28 reviews
Reviewed 15 November 2017

The Hakone Hotel Kagetsuen is a middle-of-the road hotel without the luxury expected in a resort. There is a small gift shop in the plain lobby with a small selection of goods, but you can purchase canned/bottled drinks for a reasonable price. The double bed...More

Thank Jean Y
Reviewed 2 June 2017

We had booked a non-smoking room but as soon as we walked in the room it reeked of smoke. There was an ash tray on the table. They apologized and quickly upgraded us to a larger room with no smoke smell. The breakfast buffet was...More

2  Thank skyhawk13
Reviewed 28 May 2017

Small, spare rooms, well maintained. Requires own transportation or local bus to see the area. Fair - good food and service. English proficiency of staff - fair. Proximity to local sights a plus. Good views of Mr. Fuji.

Thank john s
Reviewed 15 November 2016

I completely enjoyed my stay here. If you are sumo sized, plan on staying and enjoying this hotel, bring your own robe and slippers. I am 3X. I anticipated nothing would fit and came prepared. Otherwise enjoy the hotel provided robes and slippers. I encourage...More

1  Thank LxG51
Reviewed 5 November 2016

Although your room might not look out on either mountain, there are beautiful views from the roof, if the weather cooperates. And the sunrise over Mt. Hakone in October was gorgeous, with vapor from the base of Mt. Hakone ascending into the sky. Breakfasts and...More

Thank Sammie_9
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$100 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Onsen Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Details
Price range
US$100 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Onsen Hotel in Hakone-machi
Room types
Non-Smoking Rooms
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Traveller (114)
Room & Suite (22)
Dining (14)
Questions & Answers
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jared752
15 January 2016|
AnswerShow all 2 answers
Response from wrbvvf | Reviewed this property |
yes, they had western and Japanese breakfasts. I don't remember much about it but I know it was better than some other western breakfasts.
0
Votes
Vivovi
23 July 2014|
Answer
Response from kagetsuen | Property representative |
小田原駅へのシャトルバスはありません。
-1
Votes
Google Translation
Room Tips
"Single rooms are very small - opt for a double. If you go to experience hot springs bathing, ask for a room..."
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"Choose a front room on and upper floor."
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"Check with booking agency for rooms with views of Fuji or Hakone."
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"Find a different hotel in the area with hot springs."
Read review
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