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80 Motohakone, Hakone-machi, Ashigarashimo-gun 250-0522 Kanagawa Prefecture
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Free cancellation until 16/03/22
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Free cancellation until 17/03/22
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Traveller (705)
Room & Suite (426)
Dining (211)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#10 of 252 hotels in Hakone-machi
Travellers' Choice
True relaxation that has been improved through the changing times. A resort hotel with a healing experience and a view of Lake Ashi. As a classic and authentic resort hotel in Hakone, we have improved our hospitality for a long time at this beautiful natural scene.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Free shuttle or taxi services
Conference facilities
Banquet room
Breakfast available
Shuttle bus service
Meeting rooms
Hot spring bath
Baggage storage
Chapel / shrine
Gift shop
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
443Reviews7Q+A20Room tips
Traveller rating
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Popular mentions
Jennifer B wrote a review Sep 2020
Jacksonville, Florida75 contributions27 helpful votes
The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.
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Date of stay: September 2020Trip type: Travelled solo
johnvtokyo wrote a review Mar 2020
New York City, New York27 contributions1 helpful vote
Wonderful, old world style hotel that is immaculately renovated. Excellent updated onsen. Convenient shuttle bus. Perfect view, charming grounds... I only wish we were here during azalea season as the grounds are full of them. The Japanese breakfast was first class, not the standard fare, in a Frank Lloyd Wright -ish dining room. The lobby has a fireplace which lends a nice smell to the lounge area overlooking the lake. The staff were perfect.
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Date of stay: March 2020Trip type: Travelled as a couple
Bognorboyz wrote a review Mar 2020
London, United Kingdom36 contributions22 helpful votes
Stayed here for two nights to explore Odawara/Hakone wished we'd had more time because the area is really interesting. Rooms are generous and all have a view of Lake Ashi and Mount Fuji. The landscaped gardens offer interesting winding walks. Room rate includes a five course evening meal which was of a very high standard. There is a courtesy bus to the pier/bus stop but it doesn't start until 9:00 in the morning. Don't book an early train from Odawara.
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Date of stay: March 2020Trip type: Travelled as a couple
tkm1211 wrote a review Feb 2020
4 contributions1 helpful vote
My wife and I made a last minute booking once finding 2-3 days of weather forecast. The views were great in the clear weather. Probably because our stay was on weekdays in the low season, I was always the only one in the hotel onsen. I saw a man in a massage sofa in men’s locker room, just once. We enjoyed dinner and breakfast at the French restaurant, as well as cakes and coffee at the lounge.
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Date of stay: February 2020
Sleep Quality
1 Helpful vote
nadi O o wrote a review Nov 2019
Israel1155 contributions409 helpful votes
This hotel is lovely. situated in a lovely park, facing a lake and facing Mt. Fuji. Real Japanese style hotel with lovely Onsen. Pure pleasure to stay there. Rooms are nice, food is nice, service is great.
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Date of stay: November 2019
Sleep Quality
US$234 - US$474 (Based on Average Rates for a Standard Room)
onsen hotel de yama
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiSengokuhara Onsen / Ashinoko Onsen
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Frequently Asked Questions about Hotel de Yama
Which popular attractions are close to Hotel de Yama?
Nearby attractions include Lake Ashinoko (0.4 km), Hakone Shrine / Kuzuryu Shrine Singu (0.4 km), and Onshi Hakone Park (1.0 km).
What are some of the property amenities at Hotel de Yama?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel de Yama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel de Yama?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel de Yama?
Yes, free parking is available to guests.
What are some restaurants close to Hotel de Yama?
Conveniently located restaurants include Bakery & Table Hakone, La Terrazza, and Hakone Karaage Karatto.
Does Hotel de Yama have an airport shuttle?
Yes, Hotel de Yama offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel de Yama located near the city centre?
Yes, it is 0.7 km away from the centre of Hakone-machi.
Are any cleaning services offered at Hotel de Yama?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel de Yama offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hotel de Yama?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (0.4 km), Hakone Sekisho and Hakone Sekisho Museum (1.3 km), and Yamanaka Castle Remains Park (6.0 km).