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Hyatt Regency Hakone Resort and Spa

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Traveller (853)
Room & Suite (282)
Dining (103)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“living room”(71 reviews)
“free drinks”(40 reviews)
“sushi restaurant”(23 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,130)
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533 results
Traveller rating
371
126
23
9
4
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LanguageEnglish
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371
126
23
9
4
Show reviews that mention
All reviewsliving roomfree drinkssushi restaurantfree happy hourgora stationcocktail hourcable carlobby loungeincluding champagneblack labwalk in closetnorth wingfrench champagnea mountain view roomgreat resortenclosed balconyshuttle bus
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1 - 5 of 533 reviews
Reviewed 3 days ago

This hotel is gorgeous and the area is beyond beautiful. But the most defining feature of our stay was the unbelievable care and attention given by the Event Manager Suzuki. We've stayed at a number of high-end hotels and all of them have incredible service,...More

1  Thank Samuel G
Reviewed 5 days ago via mobile

We decided to stay here as after 3 nights in Ryokans we wanted a bit of luxury. This hotel is a perfect venue for that. Near Gora so worked well as a location for exploring Hakone and the hotel shuttle ferried us to and from...More

1  Thank britabroad9
Reviewed 6 days ago via mobile

Suzuki took amazing care of us during our stay. He was extremely attentive to our needs, our likes and dislikes, and knew who all 9 of the members in our party were. We had a great experience and I would highly recommend this hotel and...More

1  Thank Aislinn G
Reviewed 6 days ago via mobile

It’s hard to separate my review of this lovely hotel from the terrific service offered to our family by Suzuki-san, the event manager. We visited with a family of 9. Each of our rooms was the epitome of Japanese elegance. The restaurant service and food...More

1  Thank Joseph G
Reviewed 1 week ago via mobile

The hotel located just 500m from cable car station, and only 2 stop away from Souzan where u can catch ropeway to Owakudani. Neighborhood is amazing, very nice to walking around. Hotel provide complimentary evening cocktail, as well as morning coffee/tea service. Room is very...More

1  Thank Fitria Y
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Most Booked Properties in Hakone-machi, Japan
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$354 - US$803 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$354 - US$803 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (853)
Room & Suite (282)
Dining (103)
Pool & Beach (2)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lichanster
15 December 2017|
AnswerShow all 3 answers
Response from WendyMcL13 | Reviewed this property |
We ate in the hotel restaurant & bar for 2 nights - all good. Happy hour is particularly good. We can’t comment on nearby restaurants.
0
Votes
lichanster
15 December 2017|
AnswerShow all 3 answers
Response from sydneywanda | Reviewed this property |
The Onsen is included in your room rate
0
Votes
CassandraTeo
6 September 2017|
AnswerShow all 4 answers
Response from Penny Y | Reviewed this property |
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
0
Votes
Room Tips
"You may want a view of Mount Fuji but it is fairly far off"
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"PERFECT - convenient to all in Hakone area"
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"ask for room with views of Fuji"
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"I believe that most rooms have a good view."
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