We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Hakone Resort and Spa

  • Free Wifi
  • Free Parking
  • Restaurant
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Name/address in local language
Special Offer
Save up to 25%
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

899 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 397: English reviews
Start your review of Hyatt Regency Hakone Resort and Spa
 Click to rate
Shimla, India
Reviewed 1 week ago

Gorgeous hotel with outstanding service. At night sitting around the fire and having a drink is simply fantastic and cozy. Spend time going between the onsen and the Living Room and your day will be great! Don't miss buffet breakfast at The Dining Room. It is quite an experience.

 Report
Helpful?
Thank ND0777
A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

It is a nice hotel with comfortable rooms. However, the decor is a bit dated . The staff is very friendly and helpful but their efficiency leaves much to be desired. Most of the hotels in the regions are older but if I have to choose again, I would probably go with something that has the Japanese character, like the...

 Report
Helpful?
Thank A TripAdvisor Member
Brisbane
Reviewed 3 weeks ago

Unfortunately, we only spent one night here and it was a late arrival so did not enjoy the full hotel experience. We arrived during happy hour and for our group that was the highlight; an open bar to drink anything from the bar, not good for the liver, but great for ensuring some interesting conversation. Our room was huge with...

 Report
Helpful?
Thank MPBConnect
Sydney, Australia
Reviewed 4 weeks ago

Staying here with the family for a short holiday in the mountains. Not the most scenic hot spring in the area but a good place to relax. The free happy hour drinks at the living room kept us in the hotel for longer than planned and thankfully there was some kids games and a TV in the library to keep...

 Report
Helpful?
Thank GoGoEasy
Tel Aviv, Israel
Reviewed 14 January 2017 via mobile

I had the privilege to stay at the hotel's suit, but still can't highly recommend the hotel. Firstly, not sure why you would stay on this mountain to begin with; I'd much rather had lodged in Takidori where there are things to do. Moving around the mountain takes ages and is rather unpleasant. Worth a day trip for sure, just...

 Report
Helpful?
Thank IsraelTroy
Florence, Italy
Reviewed 12 January 2017 via mobile

We stayed for one night in the hotel. They have a beautiful bar area with a big fireplace and a happy hour with free champaigne:) so everybody dresses up in the traditional japanses clothes and drinks champaigne around the fireplace. It was such a nice atmospheare that we had dinner there we didnt go to the restaurant. So i can...

 Report
Helpful?
Thank lazycrazytravellers
Columbus, OH
Reviewed 4 January 2017

My husband and I decided somewhat last minute to add a trip to Hakone in the middle of our Tokyo trip, and booked the Hyatt because we had Hyatt points to use (and because the traditional ryokans were very expensive). I am so glad we did. We arrived exhausted and sweaty from exploring Hakone, and we were both a little...

 Report
Helpful?
1Thank AmbieE
Tokyo
Reviewed 30 December 2016

A little antiquated, and short-staffed. Overall, still a good experience. The F&B lacked a little variety, but quality is very good. The onzen and the Izumi spa is up to par (no tattoos at the public onzen though).

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank williamcL1135IL
Chevy Chase, Maryland
Reviewed 27 December 2016

The city of Hakone is renowned for its proximity to Mount Fuji and, if the weather permits, Fuji is visible from the hotel. The guest rooms are sumptuous, immense in size with balconies and tables, and fully equipped with all amenities. The Onsen is similarly well outfitted and is easily accessible from the rooms in the guest wing, which are...

 Report
Helpful?
Thank Strathcool
Seoul, South Korea
Reviewed 15 December 2016

The room, the ambience, the neighborhood...were all very nice. shuttle bus from the station to hotel was rather inconvenient. we were crammed into a very tiny minibus - actually a van - and there were about a dozen of people inside with suitcases. The van was going zig zag up the hill and the seats were so small and I...

 Report
Helpful?
1Thank jeankim2005

925 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (703)
Viewed
Dining (63)
Viewed
Room/Suite (92)
Viewed
Bathroom (31)
Viewed
View from Room (31)
Viewed
Hotel & Grounds (75)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (406)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (205)
Viewed
Amenities (14)
Viewed
Dining (22)
Viewed
Standard Twin Room (102)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (1)
Viewed
Dining (3)
Viewed
Room/Suite (6)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hakone-machi hotels
Hakoneyumoto Onsen
Tenseien
Tenseien
#9 of 242 in Hakone-machi
433 reviews
Gora Onsen
Laforet Club Hakone Gora Yu no Sumika
Hakoneyumoto Onsen
Fujiya Hotel
Fujiya Hotel
#2 of 242 in Hakone-machi
877 reviews
Show Prices
Show Prices
Show Prices
Tounosawa Onsen
Fukuzumiro Ryokan
Fukuzumiro Ryokan
#6 of 242 in Hakone-machi
226 reviews
Gora Onsen
Gora Hanaougi
Gora Hanaougi
#5 of 242 in Hakone-machi
166 reviews
Gora Onsen
Gora Kadan
Gora Kadan
#4 of 242 in Hakone-machi
420 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room

Additional Information about Hyatt Regency Hakone Resort and Spa

Address: 1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: $477 - $1,054 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hakone Resort and Spa 4.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Agoda, JAPANiCAN, Ctrip TA, Travelocity and Rakuten so you can book your Hyatt Regency Hakone Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hotel Style:
#1 Onsen Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hakone Resort and Spa staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Hyatt Regency Hakone Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is good to have a room with easy access to the onsen.”
 of 5 bubbles Strathcool, 26 Dec 2016 | Read review
“Ask for a room with a Mt. Fuji view. Well worth the extra price when the weather is good.”
  • Mt Fuji in background
 of 5 bubbles garyg432, 12 Dec 2016 | Read review
“Ask for a room with a view of Mount Fuji”
 of 5 bubbles G9084YZdavidh, 14 Nov 2016 | Read review
“Make sure you get a good view if you can. Not much point having a balcony without a view!”
 of 5 bubbles Martinloftus, 10 Sep 2016 | Read review
“Go for a room with mountain view, it's worth the upgrade.”
 of 5 bubbles nameover, 30 Aug 2016 | Read review
5 of 5