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Hyatt Regency Hakone Resort and Spa

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Hyatt Regency Hakone Resort and Spa
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888 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Tel Aviv, Israel
Reviewed 1 week ago via mobile

I had the privilege to stay at the hotel's suit, but still can't highly recommend the hotel. Firstly, not sure why you would stay on this mountain to begin with; I'd much rather had lodged in Takidori where there are things to do. Moving around the mountain takes ages and is rather unpleasant. Worth a day trip for sure, just...

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Thank IsraelTroy
Bucharest, Romania
Reviewed 1 week ago via mobile

We stayed for one night in the hotel. They have a beautiful bar area with a big fireplace and a happy hour with free champaigne:) so everybody dresses up in the traditional japanses clothes and drinks champaigne around the fireplace. It was such a nice atmospheare that we had dinner there we didnt go to the restaurant. So i can...

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Thank lazycrazytravellers
Columbus, OH
Reviewed 2 weeks ago

My husband and I decided somewhat last minute to add a trip to Hakone in the middle of our Tokyo trip, and booked the Hyatt because we had Hyatt points to use (and because the traditional ryokans were very expensive). I am so glad we did. We arrived exhausted and sweaty from exploring Hakone, and we were both a little...

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1Thank AmbieE
Tokyo
Reviewed 3 weeks ago

A little antiquated, and short-staffed. Overall, still a good experience. The F&B lacked a little variety, but quality is very good. The onzen and the Izumi spa is up to par (no tattoos at the public onzen though).

Review collected in partnership with Hyatt Hotels
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Thank williamcL1135IL
Chevy Chase, Maryland
Reviewed 3 weeks ago

The city of Hakone is renowned for its proximity to Mount Fuji and, if the weather permits, Fuji is visible from the hotel. The guest rooms are sumptuous, immense in size with balconies and tables, and fully equipped with all amenities. The Onsen is similarly well outfitted and is easily accessible from the rooms in the guest wing, which are...

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Thank Strathcool
Seoul, South Korea
Reviewed 15 December 2016

The room, the ambience, the neighborhood...were all very nice. shuttle bus from the station to hotel was rather inconvenient. we were crammed into a very tiny minibus - actually a van - and there were about a dozen of people inside with suitcases. The van was going zig zag up the hill and the seats were so small and I...

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1Thank jeankim2005
Kansas City, Missouri
Reviewed 13 December 2016

The Hyatt Regency Hakone was without a doubt the most luxurious and yet comfortable hotel I stayed in during my 3 weeks in Japan. And I could extent that compliment to include hotels in other countries I've visited. First the location. It is nestled in the mountains a short 15 min taxi ride from Hakone Train Station and only a...

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1Thank Gary G
Reviewed 12 December 2016

We spent our anniversary in Hakone in 2014-12, stayed in two different hotels. Compared to Gora-Kadan, which was a nightmare experience, Hyatt resort offered a casual, cozy and clean atmosphere, in a more sense of modern. The room , the food and the lobby with a fire were cohesive with the style of the resort, making everything as leisure as...

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Thank HHLinTW
Singapore, Singapore
Reviewed 10 December 2016

Great location - 5 mins away from the cablecar station. Owakudani is a short ride away. The hotel is modern and the rooms are extremely spacious. The hotel staff are extremely courteous and polite to a fault. Its a property we would love to go back to.

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Thank sm016
Bogota, Colombia
Reviewed 8 December 2016 via mobile

The hotel, one of the best I've stayed in, is a really nice place. The hotel is a really nice mixture of Japanese and western styles, with rooms with both tatami mats and beds. The food was delicious too, with two restaurants, one serving western food and the other Japanese. The spa had a thermal water Onsen, where kids were...

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Thank Ezupianski

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room

Additional Information about Hyatt Regency Hakone Resort and Spa

Address: 1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: $470 - $936 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hakone Resort and Spa 4.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Travelocity, Ctrip TA, Agoda and JAPANiCAN so you can book your Hyatt Regency Hakone Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hotel Style:
#1 Luxury Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hakone Resort and Spa staff and other travellers.
11 questions
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Questions? Get answers from Hyatt Regency Hakone Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is good to have a room with easy access to the onsen.”
 of 5 bubbles Strathcool, 26 Dec 2016 | Read review
“Ask for a room with a Mt. Fuji view. Well worth the extra price when the weather is good.”
  • Mt Fuji in background
 of 5 bubbles garyg432, 12 Dec 2016 | Read review
“Ask for a room with a view of Mount Fuji”
 of 5 bubbles G9084YZdavidh, 14 Nov 2016 | Read review
“Make sure you get a good view if you can. Not much point having a balcony without a view!”
 of 5 bubbles Martinloftus, 10 Sep 2016 | Read review
“Go for a room with mountain view, it's worth the upgrade.”
 of 5 bubbles nameover, 30 Aug 2016 | Read review
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