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Visited during work recce trip, picked this hotel as the general standard of Japanese hotels vs western counterparts is low so thought booking a Hyatt the quality would be consistent with what I'm used to.. which is was! :) probably the best quality for the...More
The staff is super nice and helpful, the rooms are HUGE, the bed is incredibly comfortable, and the best part: The cool fireplace area where you can warm up, have a great drink and cuddle by the fire while you recover from a long day...More
We stayed here for 2 nights. The hotel provides a pick up service from Odawara railway station that we appreciated. On arrival at hotel we were greeted by friendly staff, check in was quick and our room was reasonable. Happy hour was a disappointment with...More
One of the main draws of this hotel is the on-site onsen. Hakone is in a hot springs area and offers a traditional bathing experience. The onsen at this hotel is quite uncomfortable, however, and indeed it is potentially unsafe. During each of my three...More
The hotel and room are very good, rooms are big!
Staff is very helpful and we enjoyed an excellent dinner, realy very good. All dishes on our menu were tasteful and beautifully arranged.
Wines (by the glass) were of very good quality but (too) expensive....More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$386 - US$985 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Family Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
Non-Smoking Rooms ,
Number of rooms
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They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask the time for the shuttle as the time I went, they had only 3 times a day.