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InterContinental Yokohama Grand

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InterContinental  Yokohama Grand
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1,523 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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chennai
Reviewed yesterday NEW

great hotel, great staff , totally attentive and keen to assist. recovered my coat left in the hotel room the next day....awesome. great location.great view from the hotel rooms. beds are very comfortable, large rooms for Japanese standard.

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Helpful?
Thank seshan88
Reviewed yesterday NEWvia mobile

The hotel is old in terms of furniture and decor. Staff at Frontdesk, bell and door seem to be nice but just normal. The view from the room was good. I could look over the sea from the room I stayed. I would choose other hotels in Yokohama area for my next trip.

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Thank Kenjidarock
London
Reviewed 5 days ago NEWvia mobile

When you want 5* everything and the little things spoil the experience, that and the arrogant staff and hotel that looks like it's not been touched in centuries and that has a policy to only replace if it's broken beyond repair. We got a room on the 24th floor and whilst it looked ok, it was far from 5* luxury,...

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Helpful?
Thank Terraprime
Management response:

Dear Terraprime, Thank you very much for choosing InterContinental Yokohama Grand for your recent stay in Yokohama and taking the time to post your feedback. We apologize to you for causing inconvenience during your stay and regret you were not satisfied with your stay with us. We take your comments seriously as important feedback and will share these with our...

Buenos Aires, Argentina
Reviewed 1 week ago

The hotel is very nice, great lobby, friendly and polite staff, superb view from the room, good room size, close to the metro station, just 5 minutes walk. The only cons is the bathroom which should be improved, very old style, bathroom curtain is for a motel, not for 5 star hotel and very poor amenities. Overall recommended

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2Thank JMPJMP
Reviewed 1 week ago via mobile

This is a pricey hotel, it is in a very nice part of Yokohama. The view from my room is incredible. Overlooking the bay , you see the night view and then in the morning the beautiful sunrise. It is tempting to just buy coffee and dinner and just laze in the room watching the sea. Service wise it's not...

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Thank Keithlhk
Aubonne, Switzerland
Reviewed 1 week ago via mobile

It is a nice location on the bay, had a large sea view room, size is great, bed and pillows are very comfortable, but the rooms need to be updated as it probably has not in at least 15 years. Service is very polite, but since it is in a business district don't expect a lot of help regarding touristy...

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Helpful?
Thank PonderingSoul
Metro Manila, Philippines
Reviewed 2 weeks ago

I must admit, I can nit pick all I can, like it is a little out dated and the water pressure could have been stronger, but over all, it is a great hotel. Locationwise, it's a 5 minute walk to the subway station and right on the bay of Yokohama. For a hotel of it's standard, the price justifies the...

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1Thank rokasanda
Kona
Reviewed 3 weeks ago

We stayed 3 nights here after our tour of Japan. Room was comfortable and spacious with beautiful views of the bay. Buffet breakfast had lots of choices and the service staff very efficient, as were all other hotel staff. All spoke good English. We took the Sea Bass boat from the hotel pier to the Red Brick Warehouse. Lots of...

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1Thank Jane923
Reviewed 8 January 2017 via mobile

This hotel is conviniently located in Yokohama City Centre. We booked two interconnecting double bed rooms with a total size of 76 square meters. The bed,was good and the mattress and pillow were soft and comfortable. The service and cleaning processes were organised properly in a logical manner throughout our trip. The breakfast buffet was cool, and you can choose...

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Thank Justin C
Picton NSW
Reviewed 6 January 2017

Stayed 1 night in early December 2016 beautiful hotel lobby with amazing Xmas Decs. Great location for fun park rooms are a bit dated however, the view on harbour side is gloreous & the ferries wheel is captivating at night. The Concierge was a tad grumpy & gives incorrect info. He will direct u to the train station to go...

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1Thank PictonJan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
La Vela
La Vela
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Minato Mirai area is the face of the cosmopolitan City of Yokohama in the 21st century. Opening in 1991, InterContinental Yokohama Grand is the first in Japan to be operated directly by the InterContinental Hotels Group chain. Since then, the hotel, with its majestic shape of a yacht's full sail, has become a proud symbol of Minato Mirai. We invite you to enjoy a relaxing stay in the hotel's elegant space surrounded by blue sea. ... more   less 

Additional Information about InterContinental Yokohama Grand

Address: 1-1-1 Minato Mirai, Nishi-ku, Yokohama 220-8522, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Price Range: $169 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Yokohama Grand 4*
Number of rooms: 594
Reservation Options:
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Also Known As:
Intercontinental Yokohama Grand Hotel Yokohama
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Yokohama Inter-Continental
Hotel Style:
#3 Spa Hotel in Yokohama
#4 Business Hotel in Yokohama
#4 Romantic Hotel in Yokohama
#4 Luxury Hotel in Yokohama
#11 Family Hotel in Yokohama
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Yokohama Grand staff and other travellers.
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Questions? Get answers from InterContinental Yokohama Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are well planned”
 of 5 bubbles seshan88, 26 Feb 2017 | Read review
“For a nice and better view, choose upper floors”
 of 5 bubbles JMPJMP, 20 Feb 2017 | Read review
“City View rooms still gives a partial view of the bay, but has a pretty view of the ferris wheel (from the side)”
 of 5 bubbles rokasanda, 8 Feb 2017 | Read review
“Rooms overlooking the bay are nice. Watch the boats . Beautiful view.”
 of 5 bubbles Jane923, 2 Feb 2017 | Read review
“Harbour Side over looking theme park.”
  • Ferris wheel
 of 5 bubbles PictonJan, 5 Jan 2017 | Read review
5 of 5