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Yokohama Bay Sheraton Hotel and Towers

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Traveller (821)
Room & Suite (488)
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Overview
  • Excellent28%
  • Very good54%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“train station”(42 reviews)
“spg platinum”(8 reviews)
“west exit”(13 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Yokohama Bay Sheraton Hotel and Towers
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Offers from Yokohama Bay Sheraton Hotel and Towers
Special Offer:SAVE UP TO 15%
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Reviews (998)
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All reviewstrain stationspg platinumwest exityokohama baytakashimaya department storecompass restaurantunderground mallnarita expressyodobashi cameraconvenient locationbreakfast buffet isexcellent locationdirect accesstop floorgreat shoppingclub floorbusiness trip
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1 - 5 of 337 reviews
Reviewed 1 week ago

I know some SPG members haven't been happy with their treatment at this Sheraton but my stay was very pleasant overall. I do speak Japanese so I found the staff to be very friendly and helpful. I suppose they could come across as aloof when...More

Thank monipod
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 6 days ago

Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We very much appreciate your feedback. We agree our location makes our hotel a great place to stay on vacation as well as business...More

Hotel's Favourite
Reviewed 10 February 2018

The location and being a Starwood Property made us decide on this hotel for a two-nights stay recently and we were not disappointed. Having arrived at Haneda Airport we just managed to get on the hotel shuttle bus, which unfortunately runs only VERY Infrequently. But...More

Thank MJN
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 16 February 2018

Thank you for your recent stay at Yokohama Bay Sheraton Hotel & Towers and we would like to appreciate for taking the time to write a review. It is wonderful to hear that you were satisfied with our convenient location, spacious room with view and...More

Reviewed 2 weeks ago

History: Originally built and opened in 1998 Location: Across from Yokohama train station on the east side. Centrally located in the city. Interior Décor: Sheraton standard. Very good. Exterior Appearance: 28 story hotel in a commercialized area. Outside view from the room I stayed at...More

Thank setotravel
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 1 week ago

Thank you for staying with us and for taking the time to write such a wonderful review. We are so glad to hear that you were satisfied your accommodations, facilities, as well as the hotel's convenient location. Once again, thank you for taking the time...More

Reviewed 2 weeks ago

We stayed at the Yokohama Bay Sheraton hotel on our way from Hakone to Tokyo. We had a really nice and comfortable experience. Being SPG Platinum members, we were automatically upgraded to the best available room and the views were awesome. The hotel had comfortable...More

Thank PushExplore
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 1 week ago

Thank you very much for your recent stay with us, and for taking the time to share your wonderful comments and experiences. We are so happy to learn that you enjoyed your stay and convenient location. Your feedback will definitely be shared with our team,...More

Reviewed 2 weeks ago

I just returned from an excellent three week stay. The hotel is located inside Yokohama station where you can get to just about anywhere you want to go in a short time, including Tokyo. The hotel has a nice, clean interior and great service which...More

Thank RobbyDigitale
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 2 weeks ago

Thank you for taking the time to share your recent experience at Yokohama Bay Sheraton Hotel & Towers. We are delighted to learn that you have enjoyed your stay with us. Your valued and comment toward our staff is very much appreciated and we will...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$175 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$175 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (821)
Room & Suite (488)
Dining (345)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (5)
Questions & Answers
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mercs_benz
30 October 2017|
Answer
Response from Garry H | Reviewed this property |
Check trip advisor for all your questions there the experts. In town there are few good restaurants check with hotel when you check in.concierge there is amazing. Great hotel great people
0
Votes
Karen S
22 October 2017|
AnswerShow all 4 answers
Response from keroro7 | Reviewed this property |
No, shuttle pickup. But you can use limousine bus from Haneda airport. Not sure of Naritta airport. The price of this limo bus is around 700 Yen one way.
1
Vote
bcobb90
14 August 2017|
Answer
Response from AmineCne | Reviewed this property |
Hello, The hotel offer a taxi service to and from Osanbashi Pier for 1000 yen (if you take a taxi by your own it will cost 3 to 4 times this price). There's also the train option station is around 20 min from the cruise... More
1
Vote
Room Tips
"If you can afford it, try a new room above the 20th floor."
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"Corner Room. High Floor Overlooking The Bay"
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"Corner rooms are great."
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"Do splurge on a Club floor room"
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