Hotel New Grand

Hotel New Grand

10 Yamashitacho, Naka-ku, Yokohama 231-8520 Kanagawa Prefecture
Ottima struttura. La vecchia "signora" di Yokohama
Traveller (1158)
Superior Floor Twin in Tower Building
Room & Suite (564)
Lobby Lounge La Terrasse at the New Grand Hotel
Dining (102)

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About

4.5
#4 of 109 hotels in Yokohama
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Hotel New Grand is your classic & comfortable home. Sophisticatedly furnished room produces a noble, dignified ambience, gently wrapping your stay with pure relaxation. Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city of Yokohama.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Bidet
Safe
Telephone
Electric kettle
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Bay View
Romantic
Languages Spoken
Japanese

Location

10 Yamashitacho, Naka-ku, Yokohama 231-8520 Kanagawa Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Haneda Airport
16.8 km
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Narita Airport
75.8 km
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1,072Review27Q+A73Room tips
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Detailed Reviews
ndakasimba07 wrote a review Mar 2021
San Diego, California6 contributions3 helpful votes
5.0 of 5 bubbles
It’s been over a year since our family of four travelled to Yokohama due to COVID. We were quite impressed with the lobby and friendly service upon arrival. Check-in at 2pm is nice and allows time to check out the city and eat your way through Chinatown (couple minutes walk!).

It was our children’s nap time so we got settled into the room. In Japan there are hotels at which the a/c only blows warm/hot air during the winter months. We’ve been through this once before at a hotel in Karuizawa and had a horrible night’s sleep. After almost 2 hours of not being able to nap and the kids getting cranky due to the heated stuffiness of the room, we decided to just check out, cut our trip short to return home, and likely eat the cost of the room.

However upon hearing of our wish to check out, the front desk was more than accommodating and offered two separate rooms to choose from - both with actual cool air conditioning. Deputy Director Mr. Takaki Seto especially was beyond helpful and understanding of the need for our two small children to be comfortable. The new room was perfect and the a/c worked great.

After the nice stay on the day of check-out, we were about to leave our room, but my wife discovered she had misplaced a very important sentimental ring. We spent an hour looking in the room for it to no avail. Our son had the brilliant idea to check the other room we were in for the two hours the day before. Mr. Takaki Seto not only let us back in the room but personally helped us search for 20 minutes. When we couldn’t find it, he called the front desk to check if the cleaning staff had found anything. They had! Only in Japan. The irreplaceable ring was returned. We gave our effusive apologies to Mr. Takaki Seto for his troubles yet he apologized for our worry. His kindness was amazing and we thank him again.

Can’t say enough great things about the quality of hotel and the superb location. More importantly, the staff went well above and beyond. 5/5 and would definitely recommend!
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTELNEWGRAND YOKOHAM, お客様サービス / フロント オフィス at Hotel New Grand
Responded 6 Jul 2021
Use a hotel new ground this time, and thank you very much truly. A stay at a hotel new ground is that I'm happy that you could be satisfied for us, too. Future, I exert myself by a smiling face so that better service can offer it to you. When coming to Yokohama, please drop in by all means. I'm waiting more than the visit to the hall center which is again. An answer becomes slow, and I apologize for that truly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hiroshi317 wrote a review Nov 2020
Yokohama, Japan329 contributions58 helpful votes
5.0 of 5 bubbles
This is one of classic hotels in Japan.
You can feel historic story of Yokohama
from Modernization to recover from WW II.
Main building has such exotic atmosphere.
Of course harbor view and Minato Murai view from hotel room is great.
In this period if your plan includes breakfast, I recommend room service it’s offer no extra charge.
And I surprised ! GUNDUM moving.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cosmotron wrote a review Apr 2023
Austin, Texas643 contributions163 helpful votes
+1
5.0 of 5 bubbles
I chose a single room in the main building for my 4-day visit of Yokohama. It was clean and spacious, overlooking the Yokohama Marine Tower. Staff were helpful when I had questions, and the location was great – right across from Yamashita Park, a quick walk from the train station, and very close to Chinatown, shops, and restaurants.

I enjoyed exploring this historic building (as well as the historic ship right across the street, NYK Hikawa Maru). My room had all the amenities that made my stay very comfortable.

I would absolutely stay here again. Loved that it was my home base while exploring Tokyo.
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
johnvtokyo wrote a review Jan 2024
Tokyo, Japan121 contributions18 helpful votes
+1
5.0 of 5 bubbles
We had a fourth floor room overlooking the bay, which could not have been better. Any imperfections within the classic nature of the room were almost charming in a way. The walls were thick and we never heard the elevator nearby. Everything was first class and of course the hotel lobby and public spaces were classic rarity in Japan.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sha1955 wrote a review Nov 2023
Thorpe Bay, United Kingdom129 contributions105 helpful votes
4.0 of 5 bubbles
Just had a very good stay at this lovely Hotel.
Close to the cruise terminal and perfectly situated opposite the Gundam factory and the vintage liner . We could see both from our room.
We had bed and breakfast and the breakfast is in the magnificent Normandy restaurant. Very enjoyable and elegant.
The café in the hotel is certainly worth eating at and is very popular.
Our room was large and well fitted, but in need of refurbishment.
Insufficient USB points, and a message that you could easily overload the system if you use a kettle and hairdryer at the same time!
But what a magnificent historic building this is with wonderful displays of its history throughout.
Staff throughout are attentive and charming.
We did have one problem on our last day concerning out included breakfast. There was a huge queue and we didn’t have time because of our trip to the airport.
Room service was provided instead, but it’s worth checking in advance if you need to book for breakfast and to make sure they can accommodate you if you have a flight.
We would definitely stay here again. It is our hotel of choice in Yokohama. Some lovely shops nearby and of course a few seconds from Chinatown.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ylvis f wrote a review Jan 2020
Kuala Lumpur, Malaysia12 contributions10 helpful votes
5.0 of 5 bubbles
Sweeping sea views, historical building, location, location, location and the staff! Superb staff, and we encountered at least 2 dozen of great staff, all of them unitedly demonstrating omotenashi beyond many of the top ryokans we stayed in our travels across japan. We sent a bag days before arrival, and they kept it for us, no charges. Service and warmth beyond any city hotel I encountered.
Really uxurious hotel, ridiculously great value for the price we paid.
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: the 2 window corner double room overlooking the park, 14th floor, iffers both day view,of sea,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTELNEWGRANDYOKOHAM, フロント オフィス マネージャー at Hotel New Grand
Responded 31 Jan 2020
We appreciate your kind words about your stay at Hotel New Grand on your last visit to Yokohama. We are so glad to learn that our service met your expectations. We hope we will have a chance to serve you again in the near future. I wish you have a good health and hope your future trips around the world are always safe and pleasant.
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Gooner51 wrote a review Oct 2023
Auckland Central, New Zealand85 contributions27 helpful votes
4.0 of 5 bubbles
We stayed here for two nights. Rooms in the new tower have unimpeded views of the harbour, the rooms 1,2,3,4 all face the sea. The higher up you go the better the view. Other than the rooms mentioned rooms have a side view of the city. Very close to Chinatown so there’s a wide range of things to eat.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
艾華斯 wrote a review May 2024
Hong Kong, China107 contributions47 helpful votes
5.0 of 5 bubbles
This is one of the nice hotels which provide spacious rooms and high standard of service that I encounter in Japan. The location is great as it locates near various tourist spots. Everything in the hotel keeps neat and tidy. The staff are always ready to help and friendly. I appreciate that the hotel set up a little gallery on G/F to demonstrate its long history and the exhibits are worth viewing! We enjoy our stay here:)
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Date of stay: November 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
christine m wrote a review Apr 2024
Bognor Regis, United Kingdom9 contributions14 helpful votes
5.0 of 5 bubbles
After our cruise ship could not dock and we missed our flight this hotel was a haven to catch our breath and unwind . We had a very large beautiful room over looking the port and gardens , wonderful views . Very easy access to the park and China Town . Delightful .
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
K. wrote a review Jun 2023
1 contribution
5.0 of 5 bubbles
I had a wonderful stay. The room was big and luxurious with a stunning city/water view - much better than I expected for the reasonable price. The staff was wonderful, the location was fun (near the water and Chinatown). I'd love to come back.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Djw34285 asked a question Nov 2022
Venice, Florida131 contributions48 helpful votes
Do any of the rooms have a separate shower or are they all shower/tub combination? Thank,you
Yokohama, Japan
Thank you for your inquiry. We have laundry service. (Monday - Saturday *Except for National holidays) And also there are some laundromats around our hotel. (5-10 minutes on foot) Thank you.
Abby Y asked a question Jan 2020
Singapore, Singapore25 contributions25 helpful votes
Hi, do you provide baby cot? And is car parking available?
Answer from Ghenna_12
Brighton, United Kingdom144 contributions102 helpful votes
There is a direct bus - called limousinebus - it’s not a very frequent service though. So much will depend on what time your flight arrives. Look at the limouisinebus website and it will give you more details. The busses are easy to find. There’s also a YouTube video showing everything, so worth checking that out. Enjoy your cruise!
sharyn s wrote a tip Oct 2023
Toronto, Canada32 contributions12 helpful votes
5.0 of 5 bubbles
"stay here! helpful concierge staff make a difference!"
Read full review
pbandcb wrote a tip Jun 2023
Greater Perth, Australia9 contributions8 helpful votes
5.0 of 5 bubbles
"It helps if you have some small knowledge of Japanese."
Read full review
ylvis f wrote a tip Jan 2020
Kuala Lumpur, Malaysia12 contributions10 helpful votes
5.0 of 5 bubbles
"the 2 window corner double room overlooking the park, 14th floor, iffers both day view,of sea, and night view of minato mirai"
Read full review
ACP wrote a tip Oct 2019
Long Beach, Washington4 contributions4 helpful votes
4.0 of 5 bubbles
"Upper floors on west side away from main thoroughfare"
Read full review
Ruth B wrote a tip Sept 2019
Panama City Beach, Florida83 contributions21 helpful votes
5.0 of 5 bubbles
"We chose a view to the water. Nice view."
Read full review
Not the right property for you?
There are more places to choose from in the Yokohama area.
PRICE RANGE
S$187 - S$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new grand yokohama
LOCATION
JapanKantoKanagawa PrefectureYokohama
NUMBER OF ROOMS
238
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL NEW GRAND (S̶$̶2̶3̶7̶) S$203: UPDATED 2024 Reviews, Price Comparison and 1,618 Photos (Yokohama, Japan) - Tripadvisor

Frequently Asked Questions about Hotel New Grand
Which popular attractions are close to Hotel New Grand?
Nearby attractions include Yamashita Park (0.09 km), NYK Hikawamaru Exhibits (0.3 km), and Yokohama Chinatown (0.4 km).
What are some of the property amenities at Hotel New Grand?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel New Grand?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel New Grand?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel New Grand?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel New Grand?
Conveniently located restaurants include Saiko Shinkan, Shatenki 2, and Suiho Honten.
Does Hotel New Grand have airport transportation?
Yes, Hotel New Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel New Grand?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel New Grand offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel New Grand?
Many travellers enjoy visiting Nipponmaru Memorial Park (1.8 km), Kanteibyo (Kuan Ti Miao Temple) (0.5 km), and Soji-ji Temple (7.0 km).
Does Hotel New Grand have any great views?
Yes, guests often enjoy the harbour view available here.
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