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Traveller (673)
Room & Suite (381)
Dining (59)
Overview
  • Excellent42%
  • Very good46%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“yamashita park”(32 reviews)
“cruise terminal”(16 reviews)
“new wing”(5 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (854)
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All reviewsyamashita parkcruise terminalnew wingpre cruiseoriginal buildinggeneral macarthurchinatown stationmain buildinghigh towerbusiness loungele normandiegrand staircaselovely parkthe red brick warehousemorning walkosanbashi piercorner room
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1 - 5 of 155 reviews
Reviewed 1 week ago

We stayed here two nights and hated to leave. Everything was perfect. Our room was a spectacular premier suite, which looked out over the bay. The service, from the front desk to the bellhops to the maid service were all excellent. Chinatown is a about...More

1  Thank janehudson
Response from 宿 泊, 支配人 at Hotel New GrandResponded yesterday

We are very delighted to learn that you would like to visit us again and grateful with such kind words you gave us toward our staff. We do hope our hotel will become your home-away-from home in Japan. We look forward to seeing you again...More

Reviewed 3 weeks ago

We had a wonderful experience at the Hotel New Grand in Yokohama, travelling with our family of four. After landing at Haneda Airport, it was only about 15 minutes by car to Hotel New Grand, which was great because our flight from the USA was...More

2  Thank kaisersrs
Response from 宿 泊, マネージャー at Hotel New GrandResponded yesterday

Thank you so much for your kind feedback about your stay at Hotel New Grand. We are luckily located in a very convenient place where is easily reachable to many interesting sites. Furthermore, the transport by bus operated by Keikyu company between Haneda airport and...More

Reviewed 7 March 2018

みなとみらい線の元町・中華街駅から近く、海にも近いという抜群の立地。客室は32平米のスタンダートツインに泊まりましたが、ソファーもありくつろげました。風呂のお湯の出が良く、比較的遅くに着いたので、すぐに入浴したかったのでナイスでした。当然、近いので中華街で夕食をとり、帰りに山下公園で夜景を楽しむ。ホテルにもどってシーガーディアン2で飲んでゆっくり寝めました。翌日は氷川丸を見学して、マーリンルージュでクルーズ。まるでサザンの世界です。楽しめました。 Excellent location that it is close to Motomachi · Chinatown Station of Minato Mirai Line and close to the sea. Guest room stayed at standard sitting twin of 32 square meters, but there was sofa, too and was able to relax. The hot water...More

Thank texas1998
Response from 宿 泊, 支配人 at Hotel New GrandResponded 4 weeks ago

この度は、ホテルニューグランドをご利用いただき誠に有り難うございました。 また、ご満足いただけたとのご感想と高いご評価を頂戴いたしましたこと大変嬉しく、光栄に存じます。 頂戴いたしましたご感想を共有し、この先も皆様にご満足いただけますよう、設備管理及びおもてなしの向上に努めてまいる所存でございます。是非またのご来館を従業員一同、心よりお待ち申し上げております。 Thank you so much for choosing to stay at Hotel New Grand. We are very delighted to learn that you are satisfied with your stay and appreciate that you gave us a high rating toward us. We are pleased to share your...More

Reviewed 9 January 2018

Beautiful and spacious hotel, for a good price! Located right next to Chine Town, the Marine Tower, and other attractions in Yokohama. Has been around for 90 years, and has many storied guests including General MacArthur and Charlie Chaplin. Great views of Sakuragicho and the...More

Thank Takeshi Y
Response from ホテルニューグランド宿泊部, 支配人 at Hotel New GrandResponded 16 February 2018

Thank you very much for choosing to stay at Hotel New Grand. We have welcomed luminaries like General MacArthur, Charlie Chaplin, Babe Ruth, Prince Henry-Duke of Gloucester, Mary Pickford, Douglas Fairbanks, Ronald Colman and many others. We are here to provide the best possible service...More

Reviewed 3 January 2018

If you are looking for a good Hotel in Yokohama, certainly will not be disappointed if you stay at the New Grand. It is a perfect Hotel. Full of charm, good location (across from Yamashita Park, 2 blocks from Chinatown and one away from the...More

2  Thank easyfriend
Response from ホテルニューグランド宿泊部, 支配人 at Hotel New GrandResponded 12 January 2018

We appreciate you for taking your time to post your kind comment regarding your stay with us. Our staff was so flattered when they learned your praise about them. It is such a reward for us as we strive to provide the best service possible...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$119 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Yokohama
#2 Spa Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$119 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Yokohama
#2 Spa Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (673)
Room & Suite (381)
Dining (59)
Pool & Beach (1)
Amenities (34)
Business Centre & Event Rooms (1)
Questions & Answers
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shimaBargaraBeach
19 March 2018|
AnswerShow all 2 answers
Response from Uktonyuk | Reviewed this property |
Hi The airport website gives the schedule. We flew into Narita and the coach was in the afternoon and we arrived early am. We booked an airport shuttle service. The hotel staff are very helpful and am sure they will be able... More
0
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Priscilla L
15 January 2018|
AnswerShow all 4 answers
Response from ホテルニューグランド宿泊部 | Property representative |
Dear, MS. Priscilla L Thank you very much for contacting us. Regarding transfer from Haneda airport to Hotel new grand, the public bus (720Yen) from Haneda airport to Yamashita Park is the same one as the airport limousine... More
1
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CazWalker72
14 January 2018|
AnswerShow all 3 answers
Response from Claude G | Reviewed this property |
We were there in August but there was no room/breakfast packages on offer. New Grand have a few breakfast options in house that are great & Bill’s is in walking distance. Plenty of other breakfast options near by.
1
Vote
Room Tips
"Get a room with a view of the Bay"
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"Facing seawards to watch Princess Diamond sailing in!"
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"great location before boarding cruise ship"
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"Request for a NON-SMOKING room and the view - Minatomirai for bay and the park. The Ferris Wheel is just over..."
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