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Okunoin Hotel Tokugawa

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Traveller (228)
Room & Suite (427)
Dining (77)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“massage chair”(9 reviews)
“welcome drink”(7 reviews)
“private bath”(12 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (185)
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All reviewsmassage chairwelcome drinkprivate bathbeautiful japanese gardenone nightkaiseki dinnerpublic onsendinner servedkoi pondconvenient shuttlejapanese western roomtrain stationshabu shabufree snacksopen air bathtatami stylecoffee machine
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11 - 15 of 89 reviews
Reviewed 21 August 2017

We booked a room on the first floor with a little private outside area and a private onsen. The room was really big, with a tatami room, a sitting room, AND another bedroom with two twin beds. There are less extravagant rooms available but they...More

3  Thank Ivy W
Response from Hotel_Tokugawa_Nikko, 広報担当マネージャー at Okunoin Hotel TokugawaResponded 22 August 2017

Thank you so much for such a great review and I am delighted that you enjoyed your stay with us. A ryokan is for travelers who wish to experience Japanese culture and enjoy the comforts of Japanese hospitality and service, Japanese Dishes. Ryokans are only...More

Reviewed 15 August 2017

The reception area looks dull. I was expecting more as we booked it at booking.com and room rates was 110,000 Yen a night! Room rate includes Breakfast and Dinner though. Upon stepping in the room, I was very impressed! The layout is modern yet keeping...More

3  Thank SuperShan1
Response from Hotel_Tokugawa_Nikko, 広報担当マネージャー at Okunoin Hotel TokugawaResponded 19 August 2017

Thank you for taking the time to review your recent stay with us at Okunoin Hotel Tokugawa. I am delighted that you enjoyed such a fantastic experience Japanese Ryokan. We truly pride ourselves on our hospitality and personalized service, and so it is brilliant to...More

Reviewed 11 July 2017 via mobile

This place is shear Japanese perfection. From the welcome drink when you arrive, to the in room massage chairs, nice kimonos to wear during your stay and the private bath suites, you feel total relaxation. Food is also great. We splurged for the private bath...More

2  Thank LovelyLittleTravel
Response from Hotel_Tokugawa_Nikko, 広報担当マネージャー at Okunoin Hotel TokugawaResponded 12 July 2017

Thank you so much for such a great review and I am delighted that you enjoyed your stay with us.  I am delighted that you enjoyed such a fantastic experience Japanese Ryokan. We truly pride ourselves on our hospitality and personalized service, and so it...More

Reviewed 25 June 2017

When you visit Nikko you can return in a day from Tokyo but I would recommend staying overnight at this gorgeous hotel/ryokan. It's not authentic, authentic Japanese ryokan but ambience is definitely there and for first timer ryokan experience, this will be it. You don't...More

Thank Yori O
Response from Hotel_Tokugawa_Nikko, 広報担当マネージャー at Okunoin Hotel TokugawaResponded 26 June 2017

Thank you for your stay with us and taking time to give us your comments about your stay on TripAdvisor. We are glad to know that you and your family had a comfortable stay in our place. I'm happy that you enjoyed our beautiful Japanese...More

Reviewed 8 June 2017

I had a fabulous experience staying at Okunoin Hotel Tokugawa 2 years ago for my wedding anniversary. This is my 2nd time visiting this hotel with the whole family members and I was much impressed even more with hotel's facilities and staff's great hospitality. My...More

Thank NuchnaphaS
Response from Hotel_Tokugawa_Nikko, 広報担当マネージャー at Okunoin Hotel TokugawaResponded 9 June 2017

Thank you for your stay with us and taking time to give us your comments about your stay on TripAdvisor. We were happy to get reacquainted with you. I am delighted that you and your family enjoyed such a fantastic experience Japanese Ryokan. We truly...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Banquet Room
Multilingual Staff
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Hot Tub
Bar/Lounge
Spa
Details
Price range
US$365 - US$807 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nikko
#1 Romantic Hotel in Nikko
#1 Luxury Hotel in Nikko
Room types
Suites, Accessible rooms, Family Rooms
Details
Price range
US$365 - US$807 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nikko
#1 Romantic Hotel in Nikko
#1 Luxury Hotel in Nikko
Room types
Suites, Accessible rooms, Family Rooms
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Traveller (228)
Room & Suite (427)
Dining (77)
Pool & Beach (1)
Amenities (55)
Questions & Answers
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Nararat B
6 January 2018|
Answer
Response from Hotel_Tokugawa_Nikko | Property representative |
From the 7 rooms with the balcony where you can feel season, you can view the moonlight shed from above the mountains and the heavenly body full of stars. There is no private outdoor bath in the room.  if you want to want... More
0
Votes
Google Translation
SF_Junketeer
2 January 2018|
AnswerShow all 2 answers
Response from PlanningQueenfromUT | Reviewed this property |
We flew out of Haneda on an interrnational flight that left at 3:55 the same day that we left Nikko (taking a train that left before 10 am). We had plenty of time. We found the app Hyperdia via helpful to plan our travels.
1
Vote
Room Tips
"Call the ryokan, staff speaks fluent English and Chinese"
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"Take the Japanese style room!"
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"Take a room with an external bathtub. It is great fun."
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"We had Delux Suite with Open-Air Bath, 2 bedrooms. Very nice!"
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