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Grand Hyatt Fukuoka

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Grand Hyatt Fukuoka
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862 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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San Francisco, California
Reviewed 1 week ago via mobile

This is an slightly dated HYatt property with kind staff, but I cannot recommend it for business traffic because of IT shortcomings. While I was able to connect my PC to the hotel Wifi network, I was unable to connect my company VPN using either the hotel Wifi or LAN cable. My stateside IT team told me that the hotel...

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Helpful?
Thank Atokyotiger
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Atokyotiger, Thank you for your recent stay and valuable comment. First of all, we are very sorry for not having been able to offer the IT network environment which commensurate with your expectation. As for the VPN traffic, we are now in the middle of investigating this problem. We truly appreciate your feedback and will do our utmost to...

Kapolei, Hawaii
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017 via mobile

It was my first time staying here, I wanted to spend some time perusing Canal City so choose the Grand Hyatt. It's a little more expensive than other hotels nearby, but my room was awesome. Super comfy bed, tv, mini fridge and a bathroom almost as big as the rest of the room. The bathroom was luxurious with a shower...

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Helpful?
Thank hijinkies
About Hotel's Favourite Review
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear hijinkies, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and taking the time to write your feedback. We are pleased to hear that you enjoyed staying with us and shopping at the Canal City Hakata. As for breakfast, we have shared your comments with Aroma’s team to better improve the quality of food. We...

Singapore, Singapore
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ChristinaLien
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Perth, Australia
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 881cyrild
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Singapore, Singapore
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Gerard H
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Chiba, Japan
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Hiroaki S
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Barcelona, Spain
Reviewed 3 weeks ago via mobile

The hotel is next to a large shopping mall. The staff are very polite and as helpful as Japanese can be. The rooms are large and comfortable. There is an espresso coffee machine in each room. Great idea. The bed is very comfortable and there are plenty of pillows The hotel has a great gym and swimming pool. Offers training...

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Helpful?
Thank Eva T
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Eva T, Thank you for having chosen to stay at Grand Hyatt Fukuoka and taking your time to write your feedback. We are pleased to hear that you enjoyed staying with us. We are all looking forward to welcoming you back to our hotel in the near future!

Manila, Philippines
Reviewed 9 February 2017

The two nights my family and I spent here were the worst we have ever had in Japan. And to think this hotel comes highly rated on Trip Advisor. First, the rooms. By Japan standards, the rooms are quite spacious. Modern, maintained well by housekeeping with a flat-screen LED TV. Western programming is scarce, but that's to be expected. The...

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Helpful?
Thank PD T
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear PD T, Thank you very much for having chosen to stay with us. First of all, we deeply apologize for the many incidents which you have experienced during your stay. We agree that the usual high standards of our services were not met this time. We will do our utmost to improve our customer service and only hope that...

London
Reviewed 7 February 2017

We booked this hotel through my partner's company corporate rate for 1 person and upon check in we were told that we would have to pay an additional ¥6000 per night for the second person. Normally for all hotels that we stay through the corporate rate, some might charge additional tax for the second person but never this high rate...

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Helpful?
Thank HannLyn
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear HannLyn, Thank you very much for your recent stay and taking the time to write your feedback. First of all, we are very sorry to learn that we were not able to offer you services and a guest room which commensurate with your expectation. We truly appreciate your valuable feedback and will do our utmost to improve our customer...

Canberra, Australia
Reviewed 3 February 2017

Review collected in partnership with Hyatt Hotels
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Thank Linn P
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area. ... more   less 

Additional Information about Grand Hyatt Fukuoka

Address: 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: $239 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Fukuoka 5*
Number of rooms: 370
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, JAPANiCAN, Hyatt Hotels Corporation, Hotels.com, Ctrip TA and Agoda so you can book your Grand Hyatt Fukuoka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Fukuoka Hotel Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Fukuoka Hyatt
Hotel Style:
#2 Spa Hotel in Fukuoka
#5 Luxury Hotel in Fukuoka
#7 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Fukuoka staff and other travellers.
4 questions
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Questions? Get answers from Grand Hyatt Fukuoka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask what temperature they set rooms to and get it in writing.”
 of 5 bubbles 83pdt, 9 Feb 2017 | Read review
“Avoid facing Canal City as it can get really noisy”
 of 5 bubbles HannLyn, 7 Feb 2017 | Read review
“any rooms will be fine, but junior suite are really good.”
 of 5 bubbles F4023NZalbertos, 30 Nov 2016 | Read review
“I never had a bad room here as I always request upper floors”
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
 of 5 bubbles tonytigerjaz, 8 Oct 2016 | Read review
“The club room is worth the extra charge!”
 of 5 bubbles HannahKim0828, 2 Sep 2016 | Read review
5 of 5