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Grand Hyatt Fukuoka

Rakuten TravelUS$198*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$237*
US$198*
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US$207*
US$208*
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Grand Hyatt Fukuoka
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892 Reviews from our TripAdvisor Community

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Showing 297: English reviews
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Kagoshima, Japan
Reviewed 3 days ago NEW

Perfect location between the two major transportation hubs as well as close to the airport. Concierge Mikako Tani is very knowledgeable about Fukuoka, Kyushu, and the transportation system. Next store is the Canal City complex for shopping, eating, and the movies.

Review collected in partnership with Hyatt Hotels
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Thank H201MNdavidc
London, United Kingdom
Reviewed 2 weeks ago

Nothing stands out in this rather anodyne Hyatt experience, but that's no bad thing either. Well situated, predictable room quality, and an adjacent high end downtown shopping mall make this place a fine choice for an overnight business stay over.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mark M
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Mark M, Thank you very much for your recent stay and taking the time to write your feedback. Since we are expecting the renewal of our main dining in mid-July this year, we hope you can experience the new Grand Hyatt Fukuoka when you stay with us next time. We are all looking forward to welcoming you back to...

Singapore, Singapore
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank fional419
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Reviewed 3 weeks ago

The hotel is in best location for exploration of the city and one can walk to all the good restaurants. The concierge team is one of the best I have encountered in the world. They manage to make the sometimes difficult process of reserving in high end restaurants in Japan a breeze.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank GerhardH961
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear GerhardH961, Thank you very much for your recent stay and taking the time to share your compliments toward our Concierge team. They will be highly motivated by your comments and we are all looking forward to welcoming you back to our hotel when you visit Fukuoka next time for your second culinary trip!

Torrance, California
Reviewed 3 weeks ago

My room had a nice view of a river next to the hotel. But other than that, everything was below my expectations. The breakfast was disappointing too. I definitely had a better experience at Hilton Fukuoka.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank S Y
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear S Y, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka. We are very sorry to learn that we were not able to meet your expectation. We have shared your feedback with our associates and will do our utmost to improve our services. Thank you for your valuable comments and looking forward to welcoming you...

Singapore
Reviewed 4 weeks ago

My wife and I spent five lovely nights at Grand Hyatt Fukuoka. We thoroughly enjoyed our stay because this hotel's attention to detail and wonderful hospitality. The staff is welcoming and polite, always helpful. The hotel's location next to Canal City made it really worthwhile because of the numerous eateries and shops. Daily, there are many mesmerizing fountain displays which...

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Helpful?
Thank chong671
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear chong671, Thank you very much for your recent stay and taking your time to write your feedback! We are very pleased to hear that you and your wife enjoyed staying with us. Also we truly appreciate your kind compliments towards our associates. They will be highly motivated. Again thank you and looking forward to welcoming you and your wife...

Seoul, South Korea
Reviewed 4 weeks ago via mobile

I love hotel is right next to a giant mall than literally has everything that tourist needs, variety of restaurants and shops. Room is clean and beds are big; 2 double beds. My wife loves strong water pressure coming out of shower. Close from air port, and nearby top attractions such as Fukuoka castle, zoo, and shrine. Definitely a first...

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Helpful?
Thank Rugbyhoon
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Rugbyhoon, Thank you very much for your recent stay and valuable feedback! We are very pleased to hear that you and your wife had an enjoyable stay with us. We are all looking forward to welcoming you back to Fukuoka and our hotel in the near future!

Reviewed 4 weeks ago via mobile

It's a little tired hotel and not great for westerners but the front desk English is pretty good and concierge is excellent that's why it gets four stars. The average room runs around 210USD and to me that's about what it's worth. It's worth a try and location is good.

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Helpful?
Thank Garry H
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Garry H, Thank you very much for your recent stay and valuable feedback! Since our guestrooms refurbishment has been completed this week and we are expecting the renewal of our main dining restaurant in July this year, we hope you can enjoy our hotel more next time. We are all looking forward to welcoming you back to our hotel...

Hong Kong, China
Reviewed 5 weeks ago

We had a family of four with two young children so we had to book two rooms and no interconnecting rooms were available from Thursday to Saturday. Hilton Seahawk have rooms that fit 4 in one room. Grand Hyatt does not allow children under 18 in their swimming pool at any time which we only found out when we walked...

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Helpful?
Thank MonkeyMagicMan
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear MonkeyMagicMan, Thank you very much for your recent stay and taking the time to write your feedback. We are very sorry to hear that we were not able to offer guest rooms commensurate with your expectation. Since we are in the middle of our restaurants and guest rooms renovations, we hope you can fully enjoy our hotel next time....

Melbourne, Australia
Reviewed 9 April 2017 via mobile

I really liked the location of this hotel. It's next to a big shopping centre with tons of food options as well as less than ten minutes walk to Hakata station. My room was large and had a great view over the river and cityscape (I was on the top floor) and was very clean and well serviced The staff...

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Helpful?
Thank BSBtraveller
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear BSBtraveller, Thank you very much for your recent stay and valuable feedback! We are pleased to hear that you enjoyed staying with us. As for the speed of Internet, we have shared your feedback and will do our utmost to improve the current situation. We are all looking forward to welcoming you back to our hotel in the near...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Martinis
Martinis
Cuisines: Bar, Pub
Kusudama
Kusudama
Cuisines: Japanese
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area. ... more   less 

Additional Information about Grand Hyatt Fukuoka

Address: 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018 , Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: $245 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Fukuoka 5*
Number of rooms: 370
Reservation Options:
TripAdvisor is proud to partner with Expedia, Rakuten, Booking.com, Orbitz, Hotwire, Hotels.com, Priceline, Agoda, Hyatt Hotels Corporation, Ctrip TA, Cancelon, JAPANiCAN, Cheap Tickets and HotelQuickly so you can book your Grand Hyatt Fukuoka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Fukuoka Hotel Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Fukuoka Hyatt
Hotel Style:
#1 Spa Hotel in Fukuoka
#4 Luxury Hotel in Fukuoka
#7 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Fukuoka staff and other travellers.
4 questions
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Questions? Get answers from Grand Hyatt Fukuoka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have a better view of the canal and surrounding mountain ranges.”
chong671, 24 Apr 2017 | Read review
“Ask for a room not too far from the elevator because they have a very long hallway to reach your room.”
MonkeyMagicMan, 17 Apr 2017 | Read review
“Ask what temperature they set rooms to and get it in writing.”
83pdt, 9 Feb 2017 | Read review
“Avoid facing Canal City as it can get really noisy”
HannLyn, 7 Feb 2017 | Read review
“any rooms will be fine, but junior suite are really good.”
F4023NZalbertos, 30 Nov 2016 | Read review
5 of 5
Rakuten Travel
US$198* /night
View Deal
Expedia.comUS$207
PricelineUS$208
HotelQuicklyUS$237
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*Disclaimer
Prices are for 1 room, 2 adults
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