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Grand Hyatt Fukuoka

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834 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Reviewed 13 November 2016 via mobile

Part of the Canal city complex in Fukuoka, with many many restaurants nearby within walking distance and there are tons of food choices in the mall too! Simply can't miss the Saga beef restaurant KIRA which is within walking distance of the hotel of you are a beef lover and Saga beef is something you just can't miss! Hotel itself...

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Helpful?
Thank sumkai
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear sumkai, Thank you very much for your recent stay and valuable comment. We are pleased to hear that you enjoyed staying with us. Also we truly appreciate your kind comments towards our associates. We are all looking forward to welcoming you back to our hotel in the near future!

Singapore, Singapore
Reviewed 30 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Yasuteru K
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Nottingham, United Kingdom
Reviewed 22 October 2016

Stayed here as part of my teen son and my tour round Southern Japan, and we're excited to get to Fukuoka. Spacious rooms, attentive check in. Great location 'in' Canal City so it's ideal for ramen stadium on the top floor! Breakfast ok - a good attempt at covering both western and Japanese requirements but coffee and tea were vile...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Hotluca
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Hotluca, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and taking the time to write your feedback. We would like to apologize for the lack of our services at Bar Fizz. We have shared your comments with Manager of Bar Fizz and do our utmost to improve the quality of our services. Again thank...

Hong Kong, China
Reviewed 18 October 2016

Stayed at this hotel at the end of September 2016 and paid for the Club/Lounge rooms on the 11/F. Very disappointed. Wifi connection poor. Lounge had limited choice of food and drinks. For the 3 nights we stayed there, food served was the same everyday and one gets tired of what is on offer for breakfast, tea or happy hour....

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Helpful?
1Thank PoGoMoLo
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear PoGoMoLo, Thank you for your recent stay and taking the time to write your comment. We are very sorry to learn that we were not able to meet your expectation. As for the guest room and services at Grand Club lounge, we have shared your feedback and will use your comment to further improve the cleanliness of guest rooms...

Tokyo
Reviewed 18 October 2016

For the rates we paid, this was obscene. Tired room, worn out carpets, no internet....$495/night with breakfast? Time for a major overhaul of all guest rooms. Public space was nice as it attaches to an enclosed mall.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank billy l
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear billy l, Thank you very much for your recent stay and valuable comment. We are very sorry to learn that we were not able to provide you with a room and services which commensurate with your expectation. As for guest rooms, our first phase of the refurbishment has completed in the end of April 2016 and the second phase...

Andalucia, Spain
Reviewed 16 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank daleydog
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

outside nyc
Reviewed 16 October 2016 via mobile

My wife and I are on a 3 week tour of Japan. We booked top hotels in each of the cities we visit. In Tokyo, Nagano and Osaka the hotels were all exceptional. Top notch service and properties in each city. Our choice in Fukuoka was the Grand Hyatt. At $450 per night, we expected something good. This was not...

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Helpful?
1Thank OutsideNycStevie
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear OutsideNycStevie, Thank you very much for your recent stay and taking the time to write your feedback. We would like to deeply apologize for the lack of our services which you have experienced during your stay with us. We truly value your comments and will use your feedback in the future improvements.

New York City, New York
Reviewed 12 October 2016

I was lucky enough to get a great deal on a King Room and it was worth every penny. What an absolutely spectacular hotel. The room was huge. the bathroom had a huge marble bathtub and a multi head shower. I have an obsession with nice bathrooms that are large. The bed was very comfortable as well. The restaurant they...

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Helpful?
Thank Brooklynexpat65
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Brooklynexpat65, Thank you for your recent stay and valuable feedback. We are pleased to learn that you enjoyed our newly refurbished guest room and stayed comfortably during your stay with us. We are all looking forward to welcoming you back to our hotel in the near future!

New Jersey
Reviewed 9 October 2016

This is still my favorite hotel in Fukuoka. Just look at my pics and you will understand why I love this hotel. I arrived here when a Typhoon was approaching Kyushu from the south. I landed in a heavy rain down pour. Please read my previous reviews because I have been here at least ten or more times. My room...

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Helpful?
Thank Tony J
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Tony J, Thank you very much for your recent stay and taking the time to write your feedback. We are pleased to learn that you have stayed with us for more than ten times! We highly value our relationship with you and looking forward to welcoming you back to our hotel in the near future.

Mandurah, Western Australia, Australia
Reviewed 6 October 2016 via mobile

Great room, awesome bathroom and amazing views over the river. Reception staff were great and quickly adapted to our casual Aussie/Japanese style. The hotel is located in The Canal City complex and there is just heaps to do there: shopping, eating, movies, games. Not too far to walk down to some pretty interesting nightlife on the river. The hotel lobby...

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Helpful?
Thank Evan G
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Evan G, Thank you very much for your recent stay and valuable feedback. We are pleased to hear that you enjoyed staying with us. We also appreciate your kind comments towards our associates at the reception. We are all looking forward to welcoming you back to our hotel in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area. ... more   less 

Additional Information about Grand Hyatt Fukuoka

Address: 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: $216 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Fukuoka 5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Grand Hyatt Fukuoka Hotel Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Fukuoka Hyatt
Hotel Style:
#1 Spa Hotel in Fukuoka
#4 Luxury Hotel in Fukuoka
#7 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Fukuoka staff and other travellers.
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Questions? Get answers from Grand Hyatt Fukuoka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any rooms will be fine, but junior suite are really good.”
 of 5 bubbles F4023NZalbertos, 30 Nov 2016 | Read review
“I never had a bad room here as I always request upper floors”
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
 of 5 bubbles tonytigerjaz, 8 Oct 2016 | Read review
“The club room is worth the extra charge!”
 of 5 bubbles HannahKim0828, 2 Sep 2016 | Read review
“East rooms are best.”
 of 5 bubbles Whatisyrbudject, 29 Aug 2016 | Read review
“Ask if there are recently renovated rooms.”
 of 5 bubbles JerryF1920, 27 Jun 2016 | Read review
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