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Mitsui Garden Hotel Kumamoto

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251 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

Hotel is a convenient short walk away from the Shimotori shopping arcade. Rooms are in good condition and staff are friendly and helpful. Staff manning the parking were very helpful and provided much assistance.

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Helpful?
Thank Jeffrey T
Shanghai, China
Reviewed 30 May 2016

Our Kyushu family trip third stop at this hotel, we only spent one night. Hotel location was good and accessible to Kumamoto castle, Suizen-ji Jōju-en, Kumamon office(for kids) via city tram. We love Kumamon deco in the lobby which adorable and loving. Front desk staff were able to communicate in English, willing to help and answer any questions and keep...

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Thank Dazs
Hong Kong, China
Reviewed 13 May 2016

We stayed one night during the sakura season, since most of the hotels in the area were sold out during this peak season, and the Mitsui Garden Hotel Kumamoto only have smoking rooms left so we went for it anyways, which turned out to be quite a disaster.. The odor was SOOOOOOO strong that we couldn’t sleep all night. We...

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Thank Irene I
Hong Kong, China
Reviewed 2 April 2016 via mobile

Wifi not too working in room . I can only connect to one device at a certain corner. The room is small but sufficient for a short one night stay. Very typical Japanese hotel. Breakfast are traditional Kumamoto cuisine. Interesting. Carpark is 1100 yen per night. Unlimited in and out allowed.

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Thank fycj
London
Reviewed 2 April 2016

We spent one night in this hotel . It was walking distance from the castle ( the reason we had come to Kumamoto ) and the arcades for Restaurants in the evening. We had a twin room which was spacious and two almost double beds in it. No view and it is on a main road fine for one night.

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Thank AP_JLondon
Manila
Reviewed 1 April 2016

This hotel looked good on the outside but we found our semi double room too small. We hardly enough space to move once we laid out our luggage. The rooms of the two hotels we booked in Fukuoka were bigger and cheaper. The only good thing we can rave about is the location since it was accessible to a few...

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Thank bloggurl
Hong Kong, China
Reviewed 18 March 2016 via mobile

I stayed for 2 nights in semi double room! I love the decoration and the amenities in thr room! Plush toys and cushion r adorable and fun! Services are excellent and i enjoy the stat so much and will come back again! Highly recommended for tourist

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Thank Beibei2015
HK
Reviewed 11 February 2016

We live in Kuma room, my kid was very happy when see many Kuma design products in the room, the Kuma file folders and postcards are the free gifts for customer. We can't park our car in the hotel parking because of oversize, the first night we park it in a carpark next to the hotel and cost $1100 yen,...

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Thank NTB_HK
Reviewed 1 February 2016 via mobile

This hotel is cheap and located near all the shopping venues in Kumamoto. takes about 4 tram stops to get there from train station. small and clean with lots of kumamon soft toys to play with. I booked via hotels.com for standard room without breakfast. however at the counter for jpy one thousand, I got a kumamon theme room plus...

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Thank chinaboiboi
Hong Kong, China
Reviewed 26 November 2015

We stayed in Kuma Room. It is a twin room and decorated with a big Kuma bear doll, four bear cushions, bear cups, shower curtain. The hotel gave us bear files and postcards. The room size is normal. The breakfast is various and the staff keep the restaurant as clean as possible. Location is good, near tram stop and shopping...

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Helpful?
Thank Queenie W

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Mitsui Garden Hotel Kumamoto

Address: 1-20 Koyaimamachi, Kumamoto 860-0012, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Price Range: $72 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mitsui Garden Hotel Kumamoto 3*
Number of rooms: 225
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Hotel Style:
#2 Spa Hotel in Kumamoto
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Questions & Answers

Here's what travellers have asked, with answers from Mitsui Garden Hotel Kumamoto staff and other travellers.
2 questions
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Questions? Get answers from Mitsui Garden Hotel Kumamoto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kuma room is good for kid”
 of 5 bubbles NTB_HK, 10 Feb 2016 | Read review
“Rooms with Kumamon theme should be requested.”
 of 5 bubbles AkeSomrang, 6 Aug 2015 | Read review
“Single Rooms are small compared to Western rooms but was quite comfortable and roomy enough for a single traveler. This hotel also offers smoking rooms on certain floors.”
 of 5 bubbles 548williams, 16 Sep 2014 | Read review
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