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ANA Crowne Plaza Kumamoto New Sky

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Certificate of Excellence
16/06/2017 17/06/2017
1 room 2 adults 0 children
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ANA Crowne Plaza Kumamoto New Sky
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339 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Hong Kong, China
Reviewed 3 weeks ago via mobile

I had no problem with the location as I simply put in the phone number onto my rental car GPS and it's not difficult to find. Hotel has a indoor parking garage for 1000yen per day. Check in was quick, staffs were friendly and polite. The room size was good and clean. Bed was good, and quiet. I put in...

Thank NY917
Reviewed 19 December 2016 via mobile

The front desk staffs are wonderful & hospitality. Especially the one gentleman who come from France & speak fluent Japanese as he guide us to the room & explain everything we want to know but I forgot to ask his name. The room is great & face to the river. The amenities in room is fabulous. Hotel provide parking service...

1Thank ETNN9099
About Hotel's Favourite Review
Singapore, Singapore
Reviewed 16 March 2017 via mobile

We stayed in the standard room with Twin bed for 2 nights. The room and toilet were clean and well maintained. My child was also given a welcome pack for his stay. I love the view from our room which faced the river and the city where we would enjoy sunrises and sunsets. The regular shuttle service (with Kumamon logo)...

Thank theLaraine
IHGService, Guest Relations Manager at ANA Crowne Plaza Kumamoto New Sky, responded to this review

Hello theLaraine, Thank you for choosing the Crowne Plaza Kumamoto New Sky, Japan and posting a review and rating your stay. It is great to know that your stay, over all, was satisfactory and you loved the view you had from your hotel room.. On the other hand, I would like to apologize the you found the service to be...

Heraklion, Greece
Reviewed 5 February 2017

We stayed this hotel for holidays 4 nights. They gave us a free baby cod. The room size wasn't so big(it wasn't problem for us) but the view from the room was quiet nice. Clean and quiet. But we didn't like bathroom because we paid about 120 euro per night but it was so old style so small. Look like...

Thank Giannis M
Taipei, Taiwan
Reviewed 5 February 2017

2nd time stay in the hotel in Kumamoto. The hotel provided good service. Free breakfast is good. Dinner is perfect. Lots of events in Kumamoto were held here. I think it's the best hotel in the city. I stay totally 8 nights here as base and took trains to cities/towns near Kumamoto. Tourists could use foreigner pass to look around...

Thank Richard C
Hong Kong, China
Reviewed 4 February 2017

We had an enjoyable stay. We felt the hotel has put effort in servicing international tourists. There are a French staff at front desk in day time, a Chinese waitress and another caucasian who speaks English very well when I called the front desk at night and he came to my room within 5 minutes to help in midnight. The...

Thank Jlo888888888
Kaohsiung, Taiwan
Reviewed 30 January 2017 via mobile

good hotel to stay, with warm hospitality and comprehensive service. free shuttle bus from JR station and hotel is very thought and convenient! the bus comes with famous kumamon!! if the hotel provided users lower price to have breakfast would be better! JPY 2500 for eaxh one is too expense (>_<) but i still want to stay in tjis hotel...

Thank Ingrid L
Hong Kong, China
Reviewed 12 January 2017 via mobile

Easy to locate the hotel. It is within 5 to 7mins walk from city tram station. Staff are friendly and speak fluent english. I stayed at a themed kumamon design room, and you can feel the hotel is trying to create a lovely atmosphere in the room. The hotel is beside the river and quite quiet at nighttime as it...

Thank W T
Perth, Australia
Reviewed 3 January 2017

Walking and public transport make this hotel well situated to top sites in Kumamoto. Hotel entrance very impressive and staff welcoming. Room is huge compared to some we have stayed in around Japan and in room facilities make for comfort. AC can be controlled in the room,bed very comfortable and all is sparkling clean. Bar fridge has good reasonably priced...

Thank Theresa D
Reviewed 27 December 2016 via mobile

Spent 2 nights here. Good room size(standard type) and good quality breakfasts. This may not be the new flashy hotel but everything is working well and clean. For those who drives, parking fee is only ¥1000/night (do transaction at the reception), you need to exchange the parking ticket at the reception. Very polite staffs.

Thank Sutthiphong P

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16/06/2017 17/06/2017
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The ANA Hotel Kumamoto Newsky, situated by the Shirakawa River, stands distinctively sleek and modern in the city’s skyline. Boasting an array of facilities and classic Japanese Hospitality, the hotel is a popular stopover for travelers visiting the famed Kumamoto Castle and Suizenji Park. ... more   less 

Additional Information about ANA Crowne Plaza Kumamoto New Sky

Address: 2 Higashiamidajimachi, Chuo-ku, Kumamoto 860-8575, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Price Range: $114 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kumamoto New Sky 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Ana Hotel Kumamoto
Hotel Style:
#2 Luxury Hotel in Kumamoto
#5 Family Hotel in Kumamoto
#7 Business Hotel in Kumamoto
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kumamoto New Sky staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Kumamoto New Sky staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for river view”
476donc, 3 Dec 2016 | Read review
“One side has Riverview.”
trippyNYC, 27 Oct 2016 | Read review
“Choose a high floor!”
Kokokuma_Duy, 20 Dec 2015 | Read review
“High-Floor, River View”
  • River view
  • 2 full beds
banjo518, 20 Dec 2015 | Read review
“Choose the river view room if you could”
  • Our deluxe twin room
AllenFunIsland, 3 Dec 2015 | Read review
5 of 5
US$158* /night
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Prices are for 1 room, 2 adults
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