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Shera Park Inn

Traveller (56)
Room & Suite (26)
Pool & Beach (2)
Hotel website
Khadzhi Mukan St., 49, Almaty 050067 Kazakhstan See on map
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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All reviews comfortable stay rooms are big hotel is located nice hotel business trip mountains
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1 - 5 of 35 reviews
Reviewed 1 week ago

My review is for groups and solo travellers The property is overall decent but all the good things stop there, the reception desk and the security guys are running a scam, they will charge you for the guests in your room and than say the...More

Thank Sidshah1999
Response from Pathfinder775294, Менеджер по связям с общественностью at Shera Park InnResponded 1 week ago

Dear Sidshah! Thank you for your feedback! We pay attention to every guest's response and comment. We regret that during your trip not everything went properly. We will solve these problems and will also do everything possible to prevent this from happening in the future....More

Reviewed 2 weeks ago via mobile

Stayed with a group for 5 day's and was not that satisfied with the services. There is scope for improvement in many ways for example there are many Indian groups staying in the hotel but not a single Indian dish is added to the breakfast...More

Thank Monesh-Mishra
Response from Pathfinder775294, Менеджер по связям с общественностью at Shera Park InnResponded 1 week ago

Dear Monesh-Mishra! Thank you very much for the detailed feedback! Your opinion is very important for us! During the arrival of groups from India the hotel offers 2-3 Indian dishes for breakfast, as we respect the food preferences and traditions of each nation. With best...More

Reviewed 6 September 2018 via mobile

one of the worst hotel i have visited They don't change the sheets everyday Hotel staff harass it's customers on exit While leaving the hotel they put unnecessary charges like linen is dirty No nobody understands english Food is okMore

1  Thank Parag S
Response from Асель С, Менеджер по связям с общественностью at Shera Park InnResponded 7 September 2018

Dear guest! Thank you for your feedback! It is very important to us! Sheets change at the hotel every day and also our staff is English speaking. Thank you for mentioning the positive points about food. We are sorry that you had a bad impression....More

Reviewed 20 August 2018

Location of the Hotel is Good. Rooms are specious and comfortable. bath towel you need to ensure you send request well in advance so that they can place 2 towels in the room if its not there you keep on calling the reception they will...More

Thank Piyush U
Response from Асель С, Менеджер по связям с общественностью at Shera Park InnResponded 22 August 2018

Dear Guest! tjank you for your comment! We will solve this problem and conduct staff training, as such situations are unacceptable for our hotel and for the level of service that we provide. With best wishes, the administration of the hotel "Shera Park Inn"

Reviewed 12 August 2018 via mobile

It's a nice hotel with good rooms and interior and good location but the problem is majorly with service that too majorly with housekeeping. Be it daily cleaning or providing enough towels, they always failed. I stayed there for 5 days and all days they...More

Thank AmitG2834
Response from Асель С, Менеджер по связям с общественностью at Shera Park InnResponded 13 August 2018

Dear guest! Thank you for your feedback! We will certainly decide this situation and conduct staff training, as such situations are unacceptable for our hotel and for the level of service that we provide. With best wishes, the administration of the hotel "Shera Park Inn"

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Comfortable and prestigious location, close to the Republic Square and major business centers, the hotel is an ideal base for exploring the city. 188 elegant guest rooms, including 70 "Deluxe" and "Suite" room categories, with stunning panoramic views of the mountains of Trans-Ili Alatau, create all conditions for good rest. SPA-center with a gym, swimming pool and relaxation room can help lift after a busy day. Staying guests are complemented by exclusive cuisine restaurant «Valetta», a lounge bar «Rome», a lobby bar «Vienne» and a summer terrace. Whatever the purpose of your visit - work or leisure – in the hotel «Shera Park Inn» you will find a unique combination of quality, efficiency and safety.

Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Hotel class
Mid-range, Classic, Safe, Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
US$90 - US$117 (Based on Average Rates for a Standard Room)
Traveller (56)
Room & Suite (26)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
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Questions & Answers
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Payal D
17 May 2018|
Response from johncY5607GX | Reviewed this property |
Not really... and in case u r traveling with family... I would not recommend this hotel
Room Tips
"Go for DLX Room its much better then the STD room"
20 Aug 2018
Read review
"High floor mountain view"
9 Aug 2018
Read review
"Higher floor are better"
12 Jun 2018
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"I wouldnt suggest the hotel at all, forget the room"
5 Dec 2017
Read review
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