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Traveller (191)
Room & Suite (116)
Dining (13)
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Overview
  • Excellent28%
  • Very good47%
  • Average20%
  • Poor4%
  • Terrible1%
Travellers talk about
“mega mall”(4 reviews)
“new building”(4 reviews)
“nice choice”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Kazzhol
Special Offer: Package Deal
Offers from Kazzhol
Special Offer: Package Deal
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (345)
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179 results
Traveller rating
37
83
46
10
3
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LanguageEnglish
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37
83
46
10
3
Show reviews that mention
All reviewsmega mallnew buildingnice choicepillow menufront desk staffquiet locationswimming poolnice and clean roomssubway stationincluded breakfastbreakfast offersfriendly receptionbusy roadmodern hotelfree wificomfortable bedlounge area
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1 - 5 of 179 reviews
Reviewed 4 weeks ago via mobile

Good hotel, clean, spacious and centrally located. We had lunch and it was pretty decent and fairly affordable. We didn't try the breakfast as we left too early in the morning. I would definitely recommend it. Buen hotel, limpio, espacioso y bien situado. Sin duda...More

Thank coco_jfv
Response from VictoriaPukhova, Front-office manager at KazzholResponded 4 weeks ago

Dear coco_jfv! Thank you for your positive comments.I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future. Truly yours, KAZZHOL hotel...More

Reviewed 16 December 2017

I have stayed here several times whilst travelling through Almaty. Not a place I would want to spend any length of time in, but if you are just travelling through, as I was, then it is not a bad option for a roof over your...More

3  Thank Mark S
Response from VictoriaPukhova, Front-office manager at KazzholResponded 20 December 2017

Dear Mark S! We appreciate a lot your feedback regarding your stay with us. We are looking forward to welcoming you back at Kazzhol Almaty hotel! Truly yours, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Reviewed 10 December 2017

The hotel is partially under renovation, it can happen to see workers around and smell solvents. My room was new and functional. There was no water kettle, but they brought it immediately after I required it. Breakfast and restaurant is good. I had to ask...More

1  Thank bonuck
Response from VictoriaPukhova, Front-office manager at KazzholResponded 11 December 2017

Dear bonuck! Thank you for your kind review! We truly appreciate your kind words about our hotel and staff. We look forward to welcoming you back to the hotel in the near future. Truly yours, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Reviewed 6 December 2017

the location is fine, you can find food store close by. The prices for stay and food is very attractive. My room was very good and clean but cold (it was December). I spent here 3 nights and one evening was horrible because of internal...More

Thank lebnat2017
Response from VictoriaPukhova, Front-office manager at KazzholResponded 7 December 2017

Dear lebnat2017, We appreciate a lot your feedback regarding your stay with us. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please email us booking@hotelkazzhol.kz with your...More

Reviewed 20 November 2017

Yes, it is relatively cheap to stay at Kazzhol, and once you stay there, you will know why. The hotel is under renovation. We checked into a suite on the 3rd floor, in which we could hear the sound of hammering on the floor above...More

Thank Gregory B
Response from VictoriaPukhova, Front-office manager at KazzholResponded 21 November 2017

Dear Gregory B! First of all let me on behalf of the hotel team apologize for any disturbance you have experienced. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Breakfast included
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Details
Price range
US$77 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Almaty
#9 Business Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$77 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Almaty
#9 Business Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (191)
Room & Suite (116)
Dining (13)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Try and get a room with a verandah when it is hot outside"
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"Don't get a room at the bottom floor."
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"Go high and ask for a view of the mountains."
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"try find one not affected by the scolding hot and freezing cold water problems!"
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