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Rixos Almaty

701 reviews
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Traveller (338)
Room & Suite (98)
Dining (34)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“lobby bar”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (701)Write a Review
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270
134
25
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Show reviews that mention
All reviewsbusiness tripexcellent hotellobby barbreakfast buffetrain showerguest relationsturkish bathsteam roomgreat spaluxurious hotelwithin walking distancecentral locationgreat roomsfitness centerenjoyed my staynon smoking roomatrium
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1 - 5 of 444 reviews
Reviewed 4 days ago

The hotel is probably one of the best best hotels in Almaty. Great lobby to spend some time, spacious rooms, great breakfast, good service. Good location (you can also use Uber Taxi to go anywhere). If you're planing to spend some time in hotel (working,...More

Thank Guzin K
Response from Zakaria T, Director of Rooms and Guest Relations at Rixos AlmatyResponded 2 days ago

Dear Mr. Guzin K, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We...More

Reviewed 2 weeks ago

We spent a night at the Rixos hotel and enjoyed our stay very much. Our room is spacious, comfortable and tastefully decorated. The balcony has a pleasant street view. Bathroom is clean and rain shower works great. We spent a lovely day relaxing at the...More

Thank Caroline D
Response from Zakaria T, other at Rixos AlmatyResponded 2 weeks ago

Dear Mrs. Caroline D, Thank you for your kind words and the time you took to share them with us. We are so glad that you enjoyed our hospitality, room cleaning, accommodation and dinner in Brasserie Restaurant. Our hotel aims to provide a truly unique...More

Reviewed 3 weeks ago

Very nice hotel and a positive experience from beginning to end. Nothing too much trouble for the professional and helpful staff. The hotel itself is modern without being super-chic, with spacious rooms, great bathrooms, free wifi, satellite TV....everything you need. Room service came within 20...More

Thank Bennelong
Response from Zakaria T, Front Office Manager at Rixos AlmatyResponded 3 weeks ago

Dear Mr. Bennelong, First of all, we would like to thank you very much indeed for your warm comments about our hotel services and facilities, and for choosing Rixos Almaty while you visited our city. We are happy that you enjoyed the comforts of your...More

Reviewed 3 weeks ago

When I arrived at Almaty, we just noticed that our luggage did not arrived with us. so i asked help to gues relations supervisor and she called many times to airline company to solve the issue. finally after long trial, she has solved luggage issue,...More

Thank leeR3847IW
Response from Zakaria T, Front Office Manager at Rixos AlmatyResponded 3 weeks ago

Dear Mr. LeeR3847/W, Let us first thank you for choosing our hotel and sharing your feedback on Tripadvisor. We are delighted to read that our staff were able to assist and resolve the issue with your luggage. It is really great that you found the...More

Reviewed 3 weeks ago

This is very good hotel and luxury. the morning buffet is so good~ and the service and staff is the number one kind/ especially the guest relations Alua is very kind they try to solve problem as the best. hope it help to choose hotel~~~More

Thank Nik K
Response from Zakaria T, Front Office Manager at Rixos AlmatyResponded 3 weeks ago

Dear Mr. Nik K, Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Rixos Almaty and that you were especially pleased with our guest relations supervisor Alua. I’m sure our entire hotel staff enjoyed...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$173 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (338)
Room & Suite (98)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
Answer
Response from Egix2013 | Reviewed this property |
I assume not, I'd suggest to ask a travel agency for loi
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
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123
Room Tips
"Rooms connecting with suit rooms can be smaller"
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"we liked city view more than park view"
Read review
"The rooms with the park view are the better"
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"Don't forget to ask for non-smoking room if you want to stay in a nonsmoking room."
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