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Rixos Almaty

702 reviews
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Traveller (338)
Room & Suite (98)
Dining (34)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“lobby bar”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (702)Write a Review
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All reviewsbusiness tripexcellent hotellobby barbreakfast buffetrain showerguest relationsturkish bathsteam roomgreat spaluxurious hotelwithin walking distancecentral locationgreat roomsfitness centerenjoyed my staynon smoking roomatrium
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41 - 45 of 445 reviews
Reviewed 24 June 2017

I work in Kazakhstan from 7 years and I think I had the possibility to sleep, at least, in 10 different hotels in Almaty, BUT, from when I tried Rixos Hotel, I am sure I have found the one I needed. In short: - ALWAYS...More

Thank VSanna
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 3 July 2017

Dear VSanna, We would like to thank you for the continued loyalty to Rixos Almaty and highly appreciate your valuable and warm comments. Our sincere appreciation of your patronage can not be overstated. We want to assure you that we will continue to do all...More

Reviewed 21 June 2017 via mobile

We booked a deluxe room, which is quite large, having a desk and chaise lounge in addition to a king sized bed. A Porter helped with the luggage as we were checked in quite early (10 am) - we had expected a need to store...More

Thank Cathy T
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 3 July 2017

Dear Cathy T, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are...More

Reviewed 20 June 2017

I stayed here for business on two separate nights. The lobby was beautiful and clean. The staff were polite and most spoke English (spaseedo!) The room itself was great. Very impressed with the room. The tub was jetted so that was great after a long...More

Thank Chris_G_2008
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 3 July 2017

Dear Chris_G_2008, First of all, we would like to thank you for taking the time to write us regarding your experience at Rixos Almaty Hotel. We do appreciate your positive feedback and we will continue improving our standards of service at all times. Thank you...More

Reviewed 18 June 2017

My 30th time staying at Rixos-Almaty and it was great every time. All the rooms are unique and very clean. The staff is very attentive and very well trained. Almost all meals was included in my rate and was awesome. I'm always amazed with the...More

Thank Kosai-Kudah
Response from MakhmutZ, General Manager at Rixos AlmatyResponded 24 June 2017

Dear Al Kudah Kosai, We would like to thank you for the continued loyalty to Rixos Almaty. We highly appreciate your valuable and warm comments. Rixos Almaty wishes you all the best in the professional and personal life. We always looking forward to welcome you...More

Reviewed 13 June 2017 via mobile

Great hotel however the lobby bar was dead without any entertainment even they do have a Piano available and the hotel was fully booked all wanted to have a good time ...breakfast and staff was great and the room in good condition. Good value for...More

Thank TABOUCHE
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 14 June 2017

Dear TABOUCHE, Thank you for the great review of our property! I'm so glad that you found our hotel a good place to stay, and that you enjoyed our hospitality, restaurant and accommodation. Our staff members take their roles in our industry very seriously and...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$172 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (338)
Room & Suite (98)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
Answer
Response from Egix2013 | Reviewed this property |
I assume not, I'd suggest to ask a travel agency for loi
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
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123
Room Tips
"Park view is the the best. Should try swimming pool and spa, helps to relax. Cheaper to order taxi using..."
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"Rooms connecting with suit rooms can be smaller"
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"we liked city view more than park view"
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"The rooms with the park view are the better"
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