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Rahat Palace Hotel

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Rahat Palace Hotel
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226 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Moscow, Russia
Reviewed 12 May 2015

Pros: - Rooms are clean but not as 5 star. - Breakfast is huge and great. Has outdoor terrace as well. - Staff is friendly. - Reception area is nice looking due to hotel round-around architecture. - Nice mountains view from some rooms. - Fitness area is 5-star: two separate gyms (cardio and heavyweights), beautiful indoor swimming pool (29 degrees...

Thank Alexander S
Milan, Italy
Reviewed 6 May 2015

The area surrounding the hotel is not particularly exciting, while the general noise level was good. The whole inner hotel structure reminds many other "roundish" ones worldwide, is not very pleasant and some areas are a little dark. The room was confortable with a nice view, even if not very spacious. The staff was kind and efficient, but only some...

1Thank Bernardo B
Dubai, United Arab Emirates
Reviewed 27 April 2015 via mobile

I stayed here a week ago. I must say that this hotel is good it not 5 stars in my opinion. The property is huge and well kept, it's lobby and atrium are impressive and well kept. It's breakfast selection is varied and delicious. The hotel staff are polite and helpful. However, this hotel needs a major renovation badly. All...

1Thank Mani R
Saint Louis, Missouri
Reviewed 15 April 2015

Just spent 5 nights in Rahat palace for a business meeting. Overall this is an excellent choice for Almaty. The hotel feels very solid, with friendly staff that is always ready to help guests. The design - all rooms face a large inner courtyard with a lovely small waterfall, is structured after a traditional Yurt. Rooms and bathrooms are large,...

Thank Raiber
Rome, Italy
Reviewed 16 March 2015

A good combination of the price and quality + a lot of space in this hotel and incredible lobby. There is a nice gym and a sauna, "tasty breakfast". The hotel has a good location. The taxi is better to take on the street (each driver tries to earn money) and it is much less than to call from the...

Thank Katerina B
Grand Rapids, Michigan
Reviewed 1 March 2015

Nothing about this hotel deserves 5 stars except for the stunning atrium. Once you get inside your room you will find threadbare carpet, stains on walls, broken hairdryer, awful finishes that haven't been updated in at least 20 years. The gym has old equipment that doesn't work and towels that are so thin you can see through them. The pool...

1Thank Kwchilily
Edinburgh, United Kingdom
Reviewed 18 February 2015

This was a great hotel when it was a Hyatt. Now it is independent and showing its age. The rooms are old, the carpets beginning to fade. Breakfast is OK, not great. The gym is good and the pool is fabulous. Service is OK, but not quite what you would expect for the price. I will be trying some of...

Thank Kazakh_Andy
Brighton, United Kingdom
Reviewed 20 November 2014

I still love it - but more so when it was the Hyatt Regency :-( It may be faded but lets say faded grandeur. The Atrium ( and the Yurts there) are to die for... breakfast - somewhat russian but still good! Too many american pilots staying there though..

Thank jackie v
Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel and for your continuous loyalty. We were delighted to read that you had a memorable time with us. We appreciate your kind words in regards to our great Atrium, Yurt coffee shop and breakfast! We are looking forward to welcome you back soon! With kind regards,...

Stockholm, Sweden
Reviewed 11 November 2014

This is a five star hotel but is not five star quality. The hotel is actually an old Hyatt Hotel that Hyatt sold. I can understand why. This hotel is in desperate need of renovation. Ripped, stained and threadbare carpets all around, wallpaper stained, old TV etc. Restaurant: Burger from the bar tasted like an old mule, salad was good...

Thank Brad177
Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, Thank you for your comments following your stay at Rahat Palace Hotel. We regret to learn that your stay was not up to your expectations. We would like to sincerely apologize for displeasing experience. Your comments are of highly importance to us as it gives us an opportunity to target areas of further improvement. In the meantime we...

Tel Aviv, Israel
Reviewed 9 November 2014 via mobile

This is a clean professionally run hotel. However, the rooms look old and do not befit a five star hotel. Good news: heard rumors that they will soon be closing down for massive renovation. Breakfast was very reasonable with just bearable coffee.

Thank Danseid
Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We much appreciate your compliments on cleanness. Our housekeeping department is doing its utmost to deliver highest hygiene standards. We are glad to confirm “the rumors” coming true… the hotel will be facing major renovation soon. We do hope that you return soon and we look forward to...

116 photos of this hotel

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Babysitting

Additional Information about Rahat Palace Hotel

Address: Akademika Satpayeva Ave., 29/6, Almaty 050040, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $133 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rahat Palace Hotel 5*
Number of rooms: 285
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Hotel Style:
#6 Spa Hotel in Almaty
#10 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rahat Palace Hotel staff and other travellers.
1 question
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Boston, Massachusetts
over a year ago

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Questions? Get answers from Rahat Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room standard furniture was old , toilet old... must renovation”
 of 5 bubbles Chachappa, 6 Nov 2016 | Read review
“Talk to the reception - they will find what you need.”
 of 5 bubbles marcelw727, 23 Sep 2016 | Read review
“Rooms higher up on the South side have a magnificient view on the mountains.”
 of 5 bubbles 110je, 13 Sep 2016 | Read review
“Mountain View on upper floors”
 of 5 bubbles 521grahamw, 10 May 2016 | Read review
“good service . Hall Hotel just super . Breakfast is excellent”
 of 5 bubbles UdeshKJ, 18 Mar 2016 | Read review
5 of 5