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InterContinental Almaty Hotel

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Traveller (232)
Room & Suite (131)
Dining (41)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
A very warm welcome to InterContinental Almaty, but more importantly, welcome to Almaty – Central Asia's largest and most beautiful city! InterContinental Almaty hotel has as its backdrop the magnificent ‘heaven peaks’ – the Tian Shan Mountains. Conveniently located in the very heart of the city, the Presidential Residence, Republic Square, and other prime business and entertainment locations are just a stone’s throw away. Republic Square makes the perfect meeting place and is just five minutes on foot. Our hotel also boasts excellent transport links to Almaty International Airport and the city’s most important tourist attractions. A shuttle service to and from the airport is also available. Live like a king InterContinental Almaty offers the ultimate in luxurious accommodation during your stay. We have 277 spacious guestrooms and suites finished in a stunning contemporary design. Our luxurious bathrooms feature large bathtubs, marble sinks and all the essential amenities.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Mountain View
HOTEL CLASS
Hotel links
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Reviews & more
544Reviews
367Photos
8Q+A
78Room tips
Traveller rating
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Popular mentions
Together with my family we spend 2 days at InterContinental Almaty and our stay was really amazing. The hotel is very good located, the rooms are cosy and comfortable, everything is very clean and the bathrooms are excellent. The breakfast buffet is very nice with lots of
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 3 weeks ago
Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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All this made our stay in Almaty extra special. This is a hotel that deserves the outstanding reputation it has earned. We did not have dinner there so we were more concentrated on breakfast. Truly remarkable! The staff is the most friendly staff I have encountered on my many
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 6 Dec 2018
Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. Also we would like to thank you for pointing our concierge staff out. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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+3
Great friendly service is remarkable with high Standart quality. Bosporus restaurant and fitness and spa creates nice atmosphere in the hotel .The laundry service helped us when our program has changed . Good location is on the city.
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 20 Nov 2018
Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcoming you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Guest Relations Manager Dilyara Baichurina
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I stayed here one week for business and it was nice. The room was comfortable though furnishings a little tired. The bed and pillow were very comfortable. The fake bird sounds in the elevator and lobby got a little old. Lovely views of the mountains. A lady concierge was
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 11 Nov 2018
Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. We are very happy to note that you enjoyed your stay in general. We apologize for the inconvenience caused by food replenishment failure at the Club Lounge. Kindly be informed that necessary actions were taken in order to avoid reoccurrence of similar situation in the future. We all look forward to welcoming you back again. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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If you're looking for Western standards/quality, the IC is your best bet in the city. The property is beautiful and pretty well located in Almaty. The restaurants (esp buffet breakfast) are great. Other than that it's just like any other nice business hotel.
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 6 Nov 2018
Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcoming you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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Photo provided by managementInterContinental Almaty Hotel
Local Attraction
Abai Khan Meeting Room
room
Abai Meeting Room
Other side of the spacious bathroom.
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12345627
Are small dogs allowed?
Hi Only guide dog allowed BR
0 votes
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Is there a shuttle service to and from the airport?
As far as I know they do not have such service. However, I would recommend contacting the concierge service and confirm this with them (concierge@interconti-almaty.kz). The taxi in Almaty is quite cheap. The hotel offers limousine service, I usually use this service and is quite good.
0 votes
I think yes, but you must contact them in advance.
0 votes
Good afternoon! Warm greetings from InterContinental Almaty Hotel! Concierge e-mail is : concierge@interconti-almaty.kz Have a nice day!
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I would like to know which room will suit 3 adults, one being adult daughter?
Good afternoon! Warm greetings from Intercontinental Almaty Hotel! Either we can put an extra bed to Deluxe Room or we can offer you junior Suite (1-bed-room and 1 living room) and put extra bed to the living room.
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12
"Higher floor rooms could be better though small. Suites are decent but not the usual IHG standards. Hotel could do with a refurbishment."
"Higher floors have better views"
"the rooms are spacious and comfortable"
"rooms with mountains view"
"Room with a view to front garden"
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12345616
PRICE RANGE
US$150 - US$200 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
277
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