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InterContinental Almaty Hotel

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$205*
US$170*
US$205*
US$170*
US$205*
US$169*
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InterContinental Almaty Hotel
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458 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Cyprus
Reviewed 16 November 2014 via mobile

Good hotel, not new, city center, provides all kind of services. Not good wifi internet connection, could be much better. Friedly employees, ready to help any time. I would stay again although i expected something more from the best hotel in the city! Details always matters!

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Helpful?
Thank Dimitris S
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel. All your kind comments are greatly appreciated. Your feedback about Wi-Fi internet connection is very important for us in further improvement. We will be delighted to welcome you back again. Sincerely yours, Hakan Demirceken General Director

Istanbul, Turkey
Reviewed 11 November 2014

I have stayed in InterContinental Almaty several times over the past 10 years and each stay was a positive experience. It has large rooms, very clean and well decorated. The building is around for some time now but believe was renovated recently so everything looks new. The hotel has a highly professional staff and management trying to ensure your comfort...

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Helpful?
Thank Ertunga K
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review. Thank you for your loyalty to our Hotel and for recommending us here on TripAdvisor. We are really pleased that each your stay was a positive experience. We are so happy to see you touched on all the points we pride ourselves on. We will be delighted to...

Haarlem, The Netherlands
Reviewed 29 October 2014

Stayed here early october for a long weekend. rooms are big and nice though a bit darkish. Very nice big bathrooms, bids are excellent. the hotel breakfast is wonderful with wide choice. The free shuttle service to the airport is a great perk. The staff is helpful and friendly. the concierges offer good assistance on all local things such as...

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Helpful?
Thank marcel dam
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan...

Jeddah, Saudi Arabia
Reviewed 28 October 2014

I first stayed this hotel 10 years ago. Coming back to the same hotel after a decade and found out same pleasant experiences. Check in was smooth and found the room very welcoming, a personalized welcome letter waiting on the table. Working table is spacious - good enough to conduct my business related works. Wifi internet speed is satisfactory (i...

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Helpful?
Thank Oriental_Guest
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We were delighted to welcome you back again at InterContinental Almaty Hotel! Thank you for taking the time to submit the review of your recent stay at our Hotel and for recommending us. We are happy to know that your recent stay was as pleasant as first time. We also appreciate your comment about breakfast which is very...

Kearneysville, West Virginia, United States
Reviewed 27 October 2014

Excellent hotel with great service and attention to details. Stayed here 3 nights for business and enjoyed my time at the hotel. Food service is very good, staff was very helpful and got me to where I needed to be.

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Helpful?
Thank Cliff C
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your review on Tripadvisor. We are so happy to see that you enjoyed your stay in our Hotel. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken General Director

Tel Aviv, Israel
Reviewed 27 October 2014

Ultimately, the Intercontinental in Almaty falls short of expectations. When you carry the Intercontinental brand you are responsible for a certain level of service and the one in Almaty misses the mark. Was it bad? No, of course not. It was fine. But "fine" is not enough for a $300 a night hotel. It was ok. The people were nice,...

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Helpful?
Thank Benja764
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are very important for us and greatly appreciated. We apologize for the inconvenience caused by smell in the lobby area. We are taking necessary actions to avoid such kind of situation....

Perth, Australia
Reviewed 20 October 2014

This is a very elegant hotel with great facilities and location. The English speaking staff was very helpful, friendly and accommodating. We upgraded our room to Club Level on the 8th floor for about $200, we got mountain view and it was awesome. The room is comfortable, beddings were top notch and slippers/robes were very nice touch. The tub is...

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Helpful?
Thank MadaTata
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us and for recommending us. We grateful to you for pointing out the staff, room, bedding and food in the restaurants. All your kind comments regarding the bathroom supplies are greatly appreciated and very important for...

London, United Kingdom
Reviewed 9 October 2014

There's not a huge choice of 'Western' Hotels in Almaty, but I can't fault my recent 3 night stay at The Intercontinental. The Hotel's Mercedes was a good choice for travel to/from the Airport, (and not unreasonably priced) as well as for trips around town; rather than trying to deal with taxi drivers trying to rip you off and who...

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Helpful?
Thank Jimbo2011_11
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,...

Brisbane, Australia
Reviewed 4 October 2014

As might be expected from the brand, this is a first class hotel, with large rooms and excellent facilities. Staff were courteous, attentive, and helpful, and the food was excellent. Can’t comment on value, as I stayed as part of a package. Otherwise, thoroughly recommended.

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Helpful?
Thank myrgatroyd
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We look forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director

West Richland, Washington
Reviewed 30 September 2014

I've stayed at the "InterCon" a couple times now this year, and each time, was impressed with the service and attention from the staff. I liked the layout and the appointment of the rooms, and the view of the Tien Shan mountains from the elevator in the main lobby is pretty amazing. I can;t quite give it 5 stars because...

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Helpful?
1Thank Darkicered
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us and for recommending us. We are so happy that you were impressed by our service and you enjoyed your room, lobby and view from the elevator. All your kind comments regarding the restaurants are greatly...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $257 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Business Hotel in Almaty
#3 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
4 questions
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U.S. Virgin Islands
5 months ago

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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
mkhoshman, 17 Oct 2016 | Read review
5 of 5
Hotels.com
US$170* /night
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Booking.comUS$170
InterContinentalUS$169
TripAdvisorUS$170
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*Disclaimer
Prices are for 1 room, 2 adults
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