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InterContinental Almaty Hotel

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InterContinental Almaty Hotel
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445 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Reviewed 10 August 2014 via mobile

The hotel is about 40 minutes away from the airport. The hotel used to be a former Turkish one, and it still feels like that rather than an IHG hotel. The staff was very courteous and helpful. The room was 4 star standard- nothing to mention. I ate several times in the hotel - the food was so so. But...

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2Thank airwav
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Your feedback is very important for us in our further improvement. Sincerely yours, Hakan Demirceken General Director

Melbourne, Australia
Reviewed 5 August 2014

Friends were staying at this hotel and said it was good. The outside is very imposing and impressive... large! Once you walk through the metal detector - which always goes off as you don't need to give over your bag for inspection or take anything out of your hands or pockets (not sure what the point of the machine is...

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Helpful?
Thank MisterD-01
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a feedback on TripAdvisor. All your kind comments are very important for us and greatly appreciated. We will be glad to welcome you at our Hotel. Sincerely yours, Hakan Demirceken General Director

Almaty, Kazakhstan
Reviewed 2 August 2014

Very good hotel, although rooms might look a bit outdated. Service is really professional which is the most valuable thing, few issues I've had, had been resolved in the quickest way possible. Nice food, and the hotel itself is beautiful. Overall, it is an absolute 4 out of 5.

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Helpful?
Thank May J
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Also we are thankful to you for valuing our service quality. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director

London, United Kingdom
Reviewed 31 July 2014

Excellent hotel. Clean rooms, good staff who do their very best to communicate in English with customers. Food is good, breakfast a nice selection with Omelette cooked to order. Garden BBQ is nice with fresh meat and seafood BBQ'd for you. Rooms are very well appointed, and large compared to other hotels I've stayed in. Would recommend for a stay...

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Helpful?
Thank Russell E
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. Your comments will be shared with our employees. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan...

Beckenham, United Kingdom
Reviewed 27 July 2014 via mobile

Stayed in the hotel for a few nights. The In house restaurants were excellent fresh meat and Seafood on the buffet, cooked fresh. For the limited sightseeing in the area this hotel is walking distance to all main attractions. The staff were friendly and all spoke some English. Soft drinks are expensive so be warned.

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Thank Joga N
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stays with us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director

Columbia, Maryland
Reviewed 25 July 2014

No complaints at all - from the minute we walked in, we were welcomed and greeted warmly and this continued throughout our 8 day stay. The rooms are large and well-maintained and I really must commend the staff for their five-star service. The breakfast buffet was more than adequate and I especially enjoyed the selection of great local honey. My...

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Helpful?
Thank Sujata410
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director

Purrmerend
Reviewed 22 July 2014

This large hotel still has a small feeling. The rooms are comfy, the staff helpfull and if you want to relax, there is a large garden at the back of the hotel. The only downpoint is the lack of a outdoor swimmingpool. Do take the BBQ in teh summetime!

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Thank zimof1
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,...

Canada
Reviewed 17 July 2014

One of the top hotels of Almaty, Intercontinental offers a good deal Pros: - overall nice building, with excellent rooms of comfortable setup and high qaulity materials - great sleep - good location, one can even walk to relevant places - great, kind service, absolutely five star - gat fitness, good spa, although the later is more for kids than...

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Thank Miki D
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated. I will certainly share your comments with our team, as your feedback is very important for us in the further improvement. We are looking forward to welcoming you...

Stockholm, Sweden
Reviewed 8 July 2014

Probably the best hotel in town. Big, airy and safe. Large, clean and modern rooms. Very helpful staff. Excellent breakfast buffet with all you could possibly wish for, The hotel is surrounded by a rather large green area. During our stay the breakfast lounge was renovated so we enjoyed breakfast outside on the nice terrace with beautiful mountain views. Not...

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Helpful?
Thank Alptech
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for sharing your experience and recommending us here on TripAdvisor. I was very happy to read such a delightful feedback which is very much appreciated. We are so glad to see you touched on all the points we pride ourselves on. I hope you will be back soon and give us the opportunity to provide you...

Washington DC, District of Columbia
Reviewed 30 June 2014

Have not been to the country in 6 years, but this is still a nice hotel - rooms, breakfast, spa, location. Liked the service as well (definitely improved, since my last visit a long time ago). Will definitely go back, if my travels bring me to Kazakhstan again.

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Thank bus_leisure
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $239 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Business Hotel in Almaty
#3 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
4 questions
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U.S. Virgin Islands
3 months ago

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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
5 of 5