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08/10/2017 09/10/2017
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    Grand Hotel Tien-Shan

    Bogenbay Batyra St., 115, Almaty, Kazakhstan
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    08/10/2017 09/10/2017
    US$85
    US$82
    SAVE US$3
    US$85
    Traveller (62)
    Room & Suite (21)
    Dining (9)
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    Overview
    • Excellent32%
    • Very good45%
    • Average18%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “free spa” (4 reviews)
    “stayed night” (3 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    The Ritz-Carlton, Almaty
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    #1 of 74 hotels in Almaty
     
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    Royal Tulip Almaty
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (146)
    There are newer reviews for Grand Hotel Tien-Shan
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    21 - 25 of 86 reviews

    Reviewed 18 February 2016

    My colleague and I stayed two weeks in this hotel while on a business trip from middle of October till November, 2nd . Room was of not great size, quite old in style and very dark. The hotel service didn’t provide guests with water in...More

    1  Thank elena_rachkovskaya
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 19 February 2016

    Dear Ms./Mrs. Rachkovskaya, Thank you for staying with us at the Grand Hotel Tien Shan. Thank you also for your detailed review. Our hotel always strive to provide the best service to our guests and we have passed all your notes to the relevant departments...More

    Reviewed 9 February 2016

    An elegant old school hotel with friendly staff. Well located for Zenkov cathedral and the Green Bazaar. The rooms are well furnished and fairly big, the baths are huge with endless hot water but there is no tea making facilities in the rooms. The restaurant...More

    Thank Clivedubai
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 19 February 2016

    Dear Guest, First of all I would like to thank you for choosing our Grand Hotel Tien Shan. I am glad to hear that location was good for you and overall you have spent a good time with us. We always strive to provide the...More

    Reviewed 11 January 2016

    I have been to many places some good and some not so good. However, this hotel on this visit from Jan 5 through Jan 10 was superb. The hotel is itself grand, has nice decor and is extremely clean. But, what makes the place is...More

    Thank Erich S
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 25 January 2016

    Dear Mr. Erich S, First of all I would like to thank you for staying with us at Grand Hotel Tien Shan. I appreciate for giving us the highest mark. I am glad to hear that you have enjoyed your stay at our hotel, location...More

    Reviewed 9 December 2015

    I booked having checked with TripAdvisor and was not disappointed. Good location, high standard all through out when it came to rooms, breakfast, general facilities and service. I will stay here upon my next visit definitely.More

    Thank michael c
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 11 December 2015

    Dear Guest, Thank you for staying with us at the Grand Hotel Tien Shan. It is nice to hear that we have met all your expectations and I see that you have enjoyed your stay with us. We will be delighted to see you again...More

    Reviewed 8 December 2015

    It is worth staying in the Tien-Shan for the lift instruction alone - if these do not lift your spirits, I can not imagine what will... and you have plenty of time to read them as it is the slowest lift you have probably ever...More

    Thank A P
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 11 December 2015

    Dear Guest, Thank you for reviewing Grand Hotel Tien Shan and your recommendation of us, we appreciate it. I am glad to hear that overall you have liked our hotel and we will be delighted to see you again at the Grand Hotel Tien Shan....More

    The Ritz-Carlton, Almaty
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$83 - US$135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Almaty
    • #7 Spa Hotel in Almaty
    • #11 Luxury Hotel in Almaty
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Grand Hotel Tien-Shan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kazakhstan >
    • Almaty
    Add Photo Photos
    Traveller (62)
    Room & Suite (21)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (54)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
    Worldhotel Saltanat Almaty
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    1.13 km away
     
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    The Ritz-Carlton, Almaty
    316 reviews
    4.20 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .59 km away
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    Ask a question
    Questions & Answers
    Marty K
    15 May 2017|
    AnswerShow all 2 answers
    Response from GroupManagement | Property representative |
    Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
    0
    Votes
    Shannon J
    4 April 2015|
    Answer
    Response from Phillipa S S | Reviewed this property |
    As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
    0
    Votes
    Room Tips
    "As hotel is quite big, choose a room closer to the lift to save on walking."
    Read review
    "With a view of the park across"
    Read review
    "Road noise in second floor rooms was noticeable."
    Read review
    "If you want quiet room, ask for courtyard facing"
    Read review
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