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InterContinental Mzaar Mountain Resort & Spa

261 reviews
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Traveller (107)
Room & Suite (72)
Dining (14)
Overview
  • Excellent29%
  • Very good27%
  • Average20%
  • Poor11%
  • Terrible13%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
5.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)Write a Review
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All reviewsintercontinental mzaarmountain resortbreakfast buffet isindoor poolf bdirect accessski tripin housewill visit againhotel lobby iscomfy bedgreat restauranthigh seasonfire placelebanonskiingsummer
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61 - 65 of 254 reviews
Reviewed 18 November 2016

Its kind of expensive for the size of the room you receive. The room was not very clean, we had to call room service to send someone for a second clean up. The view is amazing. The buffet breakfast was good, dinner not so good....More

Thank LSM-14
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 19 November 2016

Dear LSM-14, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

Reviewed 1 November 2016

Went there for a family reunion. Although I'm sure they probably felt like we were taking over seeing as there were so many of us, the hotel staff were truly marvelous and cooperative! The front desk staff especially Rita were truly helpful and accommodating. The...More

Thank Maryam F
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 3 November 2016

Dear Maryam F, Thank you so much for your review of our hotel. I am pleased to hear you and the entire family enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are indeed renovating the rooms...More

Reviewed 23 October 2016 via mobile

Nice hotel in a nice area. Faraya is the jewel in Lebanon, not far from Beirut, in fact you may see the lights of Beirut. Winter here is cold but also memorable for the family and romantic for couples.More

Thank Ghooma
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 24 October 2016

Dear Ghooma, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joost Komen General...More

Reviewed 21 September 2016 via mobile

It was fun had a problem with the checking we had to wait for an hour and half to check in, taking into consideration that at the reservation of the room I mad a point and insisted on the room will be ready when we...More

Thank nkerbage
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 23 September 2016

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, especially the check-in experience noting that our check in time is at 15:00 and that checking in earlier depends on the availability. We will share your feedback...More

Reviewed 20 September 2016

We stayed for a night, and enjoyed our stay. The bed is very comfy. They have good room service. The room has all the needed toilet amenities. Location is great. However the furniture is a bit old (but they're renovating the hotel) and there was...More

Thank Rhea N
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 22 September 2016

Dear Rhea N, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We are currently under a full rooms renovation program as well as there will be...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$286 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$286 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (107)
Room & Suite (72)
Dining (14)
Pool & Beach (7)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Hanine Y
22 January 2018|
AnswerShow all 3 answers
Response from Chris R | Reviewed this property |
The rooms are... I utilised the one in our room to dry my trainers from a day playing in the snow - my suggestion however is to take more appropriate shoes with you than I did :) Enjoy the place!
1
Vote
Rachel H
4 June 2015|
AnswerShow all 2 answers
Response from Anil K | Reviewed this property |
Dear Rachel, I really cannot answer your question as I did not use there spa. Sorry. Anil
0
Votes
Room Tips
"main building rooms have better view"
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"Dont take the 104 suite."
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"Don't take a connecting room"
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"ask for rooms on higher floor facing the slopes."
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