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The first time I stayed at this hotel was 12 years ago.
Somethings sometimes never change and in this particular case I love it.
The hotel lobby is warm, the food in the restaurants is not bad but what is remarkable is the outdoor restaurant...More
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 3 March 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will be undergoing a full room renovation as of May...More
I spent 1 night in mzaar intercon, it was a good stay but doesn't worth a 5 star hotel. Food in restaurants had an average taste with a poor service. The breakfast ends at 10:30, it was 10:15 and all food was being removed. The...More
2 Thank Maya201305
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 1 March 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More
Service is horrible and very low profile staff who has nothing to do with intercontinental brand specially Mazen and his colleague Wassem.
Secondly WIFI is not working in our room and no one cares from the staff even for following up and still the problem...More
3 Thank MikeElia1113
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 27 February 2016
Thank you for your candid review. As an IHG® Gold Elite Rewards Club Member, we truly value your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we...More
Unlike other Intercontinental hotels, this is a very old one that has many issues which should be fixed. Taking a shower is like a punishment since water keeps alternating from extreme hot to extreme cold. Not all staff are friendly. I requested an adapter and...More
2 Thank Maya A
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 26 February 2016
Dear Maya A,
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into as...More
From the friendly professional check in, where the staff is very attentive to your needs, to when the manager Mazen personally makes sure everything is perfect . The attentiveness of every member of every outlet in this huge resort makes you fell right at home....More
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & SpaResponded 25 February 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
US$136 - US$308 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Mount Lebanon Governorate >
Also Known As
Intercontinental Mzaar Mountain Hotel Kfardebian ,
I am interested in visiting your Spa, for a girls weekend. How many rooms do you have for treatment - so we know how many of us can attend. Can you please also advise what skin care product you use. I have very sensitive skin and would like to check if the products would be suitable for me.
I look forward to hearing from you.
4 June 2015|
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Response from Anil K | Reviewed this property |
I really cannot answer your question as I did not use there spa. Sorry.
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"ask for rooms on higher floor facing the slopes."