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71, Jalan Austin Heights 8/1 Taman Mount Austin, Johor Bahru 81100 Malaysia
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#17 of 165 B&Bs / Inns in Johor Bahru
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HOTEL CLASS
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Restaurant
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Non-smoking hotel
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Room types
Family rooms
13Reviews2Q+A0Room tips
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Adrian Lee wrote a review Dec 2019
Petaling Jaya, Malaysia5311 contributions305 helpful votes
+1
Stayed here for 3 nights. Had a fantabulous night over here, was warmly welcome by the staff at the reception. The room was cozy, bed and pillow was comfy and quiet, lovely place to stay in. The hotel has very hot shower which was awesome after along day at work. And the aircorn was superb. Had a function next door at Austin international Convention, it was nearby many eatery outlets and convenient store, there is even a massage place opposite the hotel which was great after a tired day to relax and rejuvenate oneself. Overall easy access to many foods outlets and even night clubs and fine dining is everywhere. Will definitely come back for this hotel. ☺️☺️☺️
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GerardtheRed wrote a review Dec 2019
Singapore, Singapore13 contributions13 helpful votes
This place comes with one of the most positive reviews I have written. It is suitable for families to stay for a quick getaway. It is near to good eateries and conveniently located to the Austin Water Theme Park. The staff were also friendly and accommodating to our needs.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alfred Teh wrote a review Oct 2019
Ipoh, Malaysia34 contributions3 helpful votes
At first, location is fantastic. Austin, is the right place to stay, u got food, got entertainment. For the hotel, my room is at level 5. room is excellent. U will feel the quality is there. Nice deco, solid furniture, spacious.. The bed is nice, the shower heat is enough, air cond is cold enough, towel is clean. But the bad side, is not 100% full amenities, No toothpastes & teeth brush, no laundry bag (laundry bag is very important for myself), but the reception is very kind & helpful, say we can provide normal plastic bag to me. There is no breakfast include, for business trip, will not convenient.
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kmquek wrote a review Aug 2019
Singapore, Singapore936 contributions283 helpful votes
This hotel has a nice, simple and basic rooms. Total about 108 rooms. Hotel only opened in Oct 2018, so rooms are clean. Housekeeping staff are also good, friendly and I found them quite honest. Next to the hotel has a host of eating, massage places and is very lively in the night. Day time they are mostly closed.
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Date of stay: August 2019
Value
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ChrisLee146 wrote a review Aug 2019
Singapore, Singapore227 contributions83 helpful votes
Heard that this hotel was generally pretty new. Booked 1 night because of the baby fair at AICC. Because of the baby fair, carpark were full and we have to park outside, under the sun despite we are hotel guests. Point for hotel management to take note. We reached around 12.30pm but was told not able to check in until around 2 to 3pm. Accepted and we went off for massage opposite. No staffs lift, housekeeping have to share the same lift with their rubbish with the hotel guests, gosh. Room wise, pretty huge. But, no satellite/cable TV. So, if you intend to stay in the room and watch TV, think again because u only have a few options and all are local channels.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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su-anngoh wrote a review Jun 2019
Singapore, Singapore25 contributions4 helpful votes
We stayed for 1 night. The room was clean and comfortable but the experience with the management turned any excitement for the trip to frustration. Rooms were not available by check-in time. We booked via Agoda and paid for an additional bed since we had 5 to the room. The staff was completely unaware of the bed and only realised it when we asked if the bed was ready as well. A friend of ours who booked through the hotel's website enquired if they had a baby cot available. This request went unaddressed up till check-in (about 4 months) and upon check-in, she was told that she was "auto-assigned" a twin bed room. After 15 minutes of back and forth, they managed to find her a room with queen-sized bed, but the room was not ready (and will stay this way until after 3pm, when we called again to ask for the room). We also had to exchange multiple phone calls to request for additional towels. We paid for a room for 5 pax (2 king sized bed and 1 add-on bed) but we were only given 2 towels. When requested, they told us they will have to charge us additional RM10 for the fifth towel since the room only came with 4 towels. Other hotels do provide an additional towel with the add-on bed. We requested to speak to a manager, alas that did not happen. No one returned our call. Things only got better when someone else took over reception, about 1.5hours later.
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Date of stay: June 2019
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lionfish wrote a review May 2019
Singapore, Singapore66 contributions54 helpful votes
In general, the staff are friendly. They just need better training. Third time we're back to this hotel and the aircon fan noise is still a problem. We're not light sleepers and the noise still affected our sleep quality. If you like the space and deco, bring ear plugs. The room cleaning service did not bother to replace the used up shower gel and shampoo. We had booked this hotel for another trip 3 weeks later. We will cancel the booking.
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bizzaneian wrote a review Mar 2019
Singapore, Singapore154 contributions56 helpful votes
nice and clean hotel. 2mins covered walkway to Austin Adventure park n water park. huge room with clean environment. covered and secure parking. hotel is also near to lots of restaurants. friendly front desk. more than an expectation of a 3 star hotel. what need to improve is to provide extra pillow per pax as the pillow is too soft.
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Date of stay: March 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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lionfish wrote a review Dec 2018
Singapore, Singapore66 contributions54 helpful votes
Originally planned for 3 days 2 nights, and we extended one more night after we found the hotel room and service to be good overall. We arrived at about 830pm+, and were the only ones to check-in. Roy was helpful, though the check-in time took longer than usual (20-min+) due to printer problem. The room was clean, very spacious and modern in furnishing. The aircon was strong, but the fan was really nice even with the lowest fan setting. The queen size bed only came with 2 pillows so we had to call room service for 2 extra pillows which was delivered quickly. Toilet and shower was great! A few small things to tweak: - Shower gel wasn't replaced daily, so we called room service for replacements. - Hotel lifts should have card access for enhanced security. - Each bed per person should have 2 pillows. - Hotel reception should have machine or device to offset guest parking coupon cost to speed up the parking redemption process. Overall we had a pleasant experience with the hotel and staff, particularly Roy, who always seemed to be around. Melvin, Laila and Afif were other staff who were helpful too.
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dantX5198QE wrote a review Dec 2018
Singapore69 contributions14 helpful votes
+1
This is a new hotel, come stay and enjoy the new firm bed, new bathroom, new bath towels, everything new. The room we booked deluxe room comes with 2 king size bed which can easily accommodate 2 adults and 4 young kids. Room is very very spacious. Aircon worked well. The bed is very firm to my liking, but the pillow was a little soft. The room had only 4 pillows. Quilt cover had some stain marks, room had some hair that was left unswept. The cabinets had dust, which my Guess was the room was vacant for some time. The bathroom is another area to rave about. No bathtub, but huge rain shower and handheld shower. Strong water pressure, enjoyable under the rain shower. Toiletries included toothbrush, a small bottle of shower gel, shampoo, comb, razor, cotton bud, file for nail. Bath towel was thick, 2 small hand towel and a face towel provided. Complimentary coffee and tea provided with mineral water. Hair dryer provided. Things to improve : no bedroom slippers, Only 4-5 hangers inside wardrobe, lift should install card access only to guests to the hotel room levels. As of now, anyone can access the hotel floors. Each hotel door has a digital system door lock feature. I personally feel an additional chain lock should be installed since now anyone can just come up to the level. I didn’t quite like the corridor carpet, felt it made the corridor looked very dim and dark. But I’m pleased there’s no bad odour smell, or smoke smell lingering along the corridor. This hotel is located at a busy area, there’s a pub downstairs as well as a restaurant. Many eateries around the area, 7-11 across the hotel, ample parking area. We had dinner at warakuya which was about a 10 mins slow walk. The water theme park is just next door. Overall, I will return to stay.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$29 - US$47 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
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Frequently Asked Questions about Austin Park Hotel
Which popular attractions are close to Austin Park Hotel?
Nearby attractions include Austin Heights Water & Adventure Park (0.2 km), Fullwolves Boardgames Cafe (0.4 km), and VR Zone (0.2 km).
What are some of the property amenities at Austin Park Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Austin Park Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Austin Park Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Austin Park Hotel?
Conveniently located restaurants include Sushi Zento Mount Austin, Atlas Coffee Embassy, and Basilico.
Are there any historical sites close to Austin Park Hotel?
Many travellers enjoy visiting Kranji Beach Battle Site (14.3 km).