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Capri by Fraser Johor Bahru

Menara Tiga Serangkai, Jalan Tengku Azizah Jalan Tengku Azizah, Johor Bahru 80300 Malaysia
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Traveller (631)
Room & Suite (218)
Pool & Beach (34)
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About

#10 of 140 hotels in Johor Bahru
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in Johor Bahru’s downtown core of Bukit Chagar, Capri by Fraser, Johor Bahru / Malaysia, is the preferred address for travellers looking for a convenient Johor Bahru hotel, whether travelling to the city on business or visiting as tourists. Its prime location is just minutes away from the Johor Bahru Customs, Immigration & Quarantine (CIQ) Complex, the exit point for visitors travelling to and from Singapore (Woodlands checkpoint) via the Causeway. It is well served by a network of transportation facilities at Johor Bahru Sentral, an integrated transport hub with intercity buses and trains. Also located close by will be the light rail station for the future Rapid Transit System (RTS) Link, where commuters can transfer between Johor Bahru and Woodlands in just five minutes. Aside from convenient access to transportation, guests can enjoy an array of entertainment, shopping, dining and various attractions, including a lively café scene and the heritage quarter. City Square Mall, Komtar JBCC, R&F Mall, The Mall, Mid Valley Southkey, Galleria@Kotaraya and PERSADA Convention Centre are all within walking distance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Kids stay free
Children's television networks
Valet parking
Paid public parking nearby
Wifi
Pool with view
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Kids pool
Free shuttle or taxi services
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
BBQ facilities
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese, Indonesian, Malay
757Reviews30Q+A71Room tips
Traveller rating
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Abel C wrote a review Yesterday
Singapore, Singapore5 contributions4 helpful votes
I booked this with my fiance and I must say, we had a great time! The extra mile provided by the hotel brough a smile to my fiance's face. Rooms were big and clean, the location is very near City Square, and the staff were attentive and nice. Would definitely recommend!
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded yesterday
Dear Guest, Thank you for sharing this review of your experience following your stay at Capri by Fraser, Johor Bahru. We are pleased to know that you had a pleasant stay and have been impressed by our team. Once again, thank you for sharing this review and we look forward to welcoming you back. Best regards, Your Capri by Fraser Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khaw Han Chung wrote a review 14 Apr
Singapore, Singapore105 contributions47 helpful votes
So close to the custom, only a short walk and you will reach the hotel. I booked the studio deluxe king and they put me on 23rd floor. Which is high enough to enjoy the view of Johor Bahru. Very spacious room with everything you need. Even the restroom and bathroom so big enough for me. However, the bathroom of my room seems like the drain wasn’t working well, as it gets flooded very fast during my shower and takes time to drain the water away. Another thing will be the air-conditioning. I have set it to highest speed with the lowest temperature. But I still awakened a few times during the night of my sleep due to the hot surroundings. So it seems like the air-conditioning wasn’t work well in my room during the night. Lastly, the hotel has the amenities such as the gym and pool. And you get grab some foods and drink thru out the day at the cafe and restaurant downstairs. The hotel also provides shuttle bus to JB Sentral very frequently with timings.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded yesterday
Dear Guest, Thank you for sharing your review, and thank you for staying at Capri by Fraser, Johor Bahru during your visit to JB. We are pleased that you have an overall pleasant stay with us. However, as you have pointed out, there is still room for improvement, and we have shared your review with the respective department heads, for immediate improvement, for our valuable guests, like yourself. Thank you for your time in sharing this review and we look forward to welcoming you back soon. Best regards, Your Capri by Fraser Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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laiweichang wrote a review Mar 2024
Singapore, Singapore1 contribution
Carpark exit requires a sharp three point right turn which is very weird. First time experiencing such carpark exit. Process of validating the carpark coupon wasn’t made known by the staff during check-in. No luggage service was provided throughout the stay with zero bellboy seen at the hotel. Water heater took longer than expected to function properly, had to call for assistance and was told that the heater might take more than 5mins to heat up.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 2 weeks ago
Dear Guest, Thank you for sharing your feedback, and thank you for staying at Capri by Fraser, Johor Bahru during your visit to JB. Your feedback is important in inspiring our associates to continually connect with our guests through extraordinary and curated experiences. However, we are sorry for the shortcoming as you have pointed out. We hope it will not deter you from coming back to stay with us again. Thank you for your time in sharing this feedback and we look forward to welcoming you back. Best regards, Your Capri by Fraser Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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eismai455308 wrote a review Mar 2024
1 contribution
Good hospitality. Great location and accessible to anywhere in JB. Nearby JB Sentral and taxis centre. Great food served in restaurant. Great staff service. Cafe served good savoury and tasty pastry. Will come back again.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 2 weeks ago
Dear Guest, Thank you for sharing your review of your stay at Capri by Fraser, Johor Bahru. We are pleased to know that you had a pleasant stay. Thank you for your endorsement. We look forward to welcoming you back for another great stay soon. Best regards, Your Capri by Fraser Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KIMTL perth wrote a review Mar 2024
Perth, Australia6 contributions3 helpful votes
Stayed 2 nights great hotel big lux rooms and good bathrooms Kitchenette was handy and nicely up to date good pool and good restaurant , breakfast was good and included and dinner was good value and cheap would stay again and so cheap in comparison to Singapore across the bridge.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 2 weeks ago
Dear Guest, Thank you for sharing your review of your stay at Capri by Fraser, Johor Bahru. We are pleased to know that you had a pleasant stay. Thank you for your endorsement. We look forward to welcoming you back for another great stay soon. Best regards, Your Capri by Fraser Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sentill wrote a review Mar 2024
11 contributions4 helpful votes
I’ve been to Capri more than once, and their service always keeps me coming back. This time, I had the pleasure of being served by Laila, YugenRaj and ShakthiVel amongst others. Their attention to detail, their prompt replies and follow ups and sincere service are par none. The hotel would do good to recognise and reward them.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 2 weeks ago
Dear Guest, Thank you for sharing this review of your experience following your stay at Capri by Fraser, Johor Bahru. We are pleased to know that you had a pleasant stay and have been impressed by our team. Once again, thank you for sharing this review and we look forward to welcoming you back. Best regards, Your Capri by Fraser Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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celia618 wrote a review Mar 2024
Singapore, Singapore1 contribution
Extend my appreciation to female staff Asuilail (Front Desk) and the manager. Great service and prompt response by Asuilail, handle with professionalism and action with caring & kindness. Will come back again because of her great service and she definitely an asset of company. Thanks again 👍
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 2 weeks ago
Dear Guest, Thank you for sharing this review of your experience following your stay at Capri by Fraser, Johor Bahru. We are pleased to know that you had a pleasant stay and have been impressed by our team. Once again, thank you for sharing this review and we look forward to welcoming you back. Best regards, Your Capri by Fraser Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ytan839444 wrote a review Mar 2024
Singapore, Singapore1 contribution
reservation and check in is ok. Wifi is good. Mattress quality bad, sunken in on one side . Bar did not have the drink i want on the day. Which i can understand due to lack of required ingredients but it was my wife’s fav drink and i reserved the stay for our wedding anniversary.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 3 weeks ago
Dear Guest, Thank you for sharing your review, and thank you for staying at Capri by Fraser, Johor Bahru during your visit to JB. We are pleased that you have an overall pleasant stay with us. However, as you have pointed out, there is still room for improvement, and we have shared your review with the respective department heads, for immediate improvement, for our valuable guests, like yourself. Thank you for your time in sharing this review and we look forward to welcoming you back soon. Best regards, Your Capri by Fraser Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nazri_Deadpool wrote a review Mar 2024
Singapore, Singapore1 contribution
Hotel room was very big and comfortable. Staff was friendly too.. The checking in need to be improve,3pm still checking room. Got to checkin at 3.20pm.. But still worth it!! Highly recommended hotel!!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 3 weeks ago
Dear Guest, Thank you for sharing your review of your stay at Capri by Fraser, Johor Bahru. We are pleased to know that you had a pleasant stay. Thank you for your endorsement. We look forward to welcoming you back for another great stay soon. Best regards, Your Capri by Fraser Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joy C wrote a review Mar 2024
2 contributions
The premium king room was pretty spacious and we enjoyed. Service was ok. Decor is nice. Shuttle is pretty convenient. bathtub was pretty good too. But check in did take very long even though we arrived at 4. At times you can’t get anyone on the phone … it rang and rang. Also … you can only request 2 bottles of water at a time — believe it! How inhospitable! It’s also farrrr from all shops!! food is crazy expensive too and room service isn’t quite convenient… Breakfast is average… but the weirdest thing is that all our bowls, plates and cutlery disappeared during our second last day at the hotel … we informed the hotel staff and luckily they didn’t charge us for this disappearance but we were weirded out — quite disorienting …. Bed didn’t smell good and there were no extra beds … they really should get some and charge for them like duh
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marcom Capri By Fraser JB, Owner at Capri by Fraser Johor Bahru
Responded 3 weeks ago
Dear Guest, Thank you for sharing your review, and thank you for staying at Capri by Fraser, Johor Bahru during your visit to JB. We are pleased that you have an overall pleasant stay with us. However, as you have pointed out, there is still room for improvement, and we have shared your review with the respective department heads, for immediate improvement, for our valuable guests, like yourself. Thank you for your time in sharing this review and we look forward to welcoming you back soon. Best regards, Your Capri by Fraser Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$83 - S$138 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
NUMBER OF ROOMS
316
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CAPRI BY FRASER JOHOR BAHRU (S̶$̶1̶1̶7̶) S$98: UPDATED 2024 Hotel Reviews, Price Comparison and 687 Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about Capri by Fraser Johor Bahru
Which popular attractions are close to Capri by Fraser Johor Bahru?
Nearby attractions include Laser Battle (0.8 km), Johor Bahru City Square (0.6 km), and Arulmigu Sri Rajakaliamman Glass Temple (0.4 km).
What are some of the property amenities at Capri by Fraser Johor Bahru?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Capri by Fraser Johor Bahru?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Capri by Fraser Johor Bahru?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Capri by Fraser Johor Bahru?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Capri by Fraser Johor Bahru?
Conveniently located restaurants include Tosca Trattoria Italiana at DoubleTree by Hilton Johor Bahru, Makan Kitchen at DoubleTree by Hilton Johor Bahru, and JH Lovely Sweets Indian Vegetarian Food.
Are there opportunities to exercise at Capri by Fraser Johor Bahru?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Capri by Fraser Johor Bahru?
Yes, dry cleaning and laundry service are offered to guests.
Does Capri by Fraser Johor Bahru offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Capri by Fraser Johor Bahru?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.