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Stayed at this boutique hotel located within Sutera area over a weekend. We booked their Sweet Room through the hotel web, which can sleep 4 pax. The room was clean and spacious. Comes with a BIG bed, coffee machine, massage chair and open concept bathtub....More
Thank Andrew S
Response from CheeWoiTan, General Manager at J HotelResponded 11 May 2017
Dear Andrew S
Thank you for your kind review and we are glad you've had a good and pleasant stay with your family.
You have provided a detailed description of the room amenities -- we would like to just highlight the BIG bed that you've...More
The 2 double bedroom is good for 4 person to stay in.
Attentive Guards who will pay attention to anyone who walks pass or coming in.
Assisted me to carry the trolley back to the aeon big Supermarket.
Nearby so many eateries that you will...More
Response from CheeWoiTan, General Manager at J HotelResponded 11 February 2017
Thank you for your most informative review. We shall convey your kind comments to the guards on duty for his extra mile service.
We hope to see you back soon since I'm sure there are more eateries that you would like but didn't...More
Nice interior design, hotel newly refurbish.
Clean hotel with awesome customer service.
Limited reserved parking space for guest.
Worth for money.
The only thing need to improve is to provide bottle drinking water to the guest, instead of refills type bottle water. (not sure when...More
Response from CheeWoiTan, General Manager at J HotelResponded 26 January 2017
Thank you for your kind review especially on our "awesome customer service". We are certain the value provided is worth the price.
We have tried to move away from plastic bottled water in a move to reduce carbon footprints and plastic waste, by...More
Distance not too far from Senai Airport . Using airport taxi cost about Rm 48.00.
The hotel is ok, located in row of shoplot and convenient for food and other shops. All in walking distance.
Room is clean and cosy but the selection of tv...More
Thank Lai C
Response from CheeWoiTan, General Manager at J HotelResponded 10 January 2017
Dear Lai C,
Thank you for your kind review. We trust you have found this location convenient both in terms of distance from the airport and food. We are also glad that you have found our rooms clean and cosy and we hope your short...More
This is usually my hotel of choice when we head in JB but this might be my last stay there. Stayed here 2 times within a week and the 1st stay was definately better than the 2nd. For both times, I have no complaints about...More
Response from CheeWoiTan, General Manager at J HotelResponded 5 January 2017
We are very sorry to hear about the unpleasant experience you had with us on your 2nd stay. We are most concerned about the problem that you've described. Please know that this is not the usual state of our corridor. The problem could...More
Theres plenty of parking lots available, but most of them are open. So far I've only seen covered parking lots at sutera mall. Those lots are usually reserved for people who are dining at the restaurant.