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Holiday Inn Johor Bahru City Centre, an IHG hotel

Jalan Tun Abdul Razak, Johor Bahru 80000 Malaysia
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 29/03/22
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Free cancellation until 29/03/22
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Traveller (40)
Room & Suite (25)
Videos (2)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Johor Bahru City Centre, an IHG hotel
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#16 of 205 hotels in Johor Bahru
When you stay at Holiday Inn JBCC, you’ll be staying in the heart of the city. We offer you a spot of comfort and reliability amidst a whirlwind of shopping, dining, and entertainment options. From businesspersons to pleasure seekers and everyone in between, there’s always something for you at the Holiday Inn. Now there’ more reason to smile.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Electric vehicle charging station
Rooftop pool
Pool with view
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Business Centre with Internet Access
Meeting rooms
Steam room
24-hour security
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Room service
Seating area
Bottled water
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay
24Reviews1Q+A5Room tips
Traveller rating
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Time of year
Traveller type
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Popular mentions
Deric LCH wrote a review 13 Nov
Kuala Lumpur, Malaysia321 contributions63 helpful votes
The hotel is quite new and rooms are clean. The bed and pillows are comfy and makes you sleep like a baby. Bath robes and towels are of really good quality. Buffet breakfast quality is good with sufficient variety. Didn't visit the pool or gym. The parking however is a hassle not only it is on Level 7 but its not covered. Improvements: 1. Staff should be more trained and more helpful 2. Quality of drinks at lobby lounge can improve.
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Date of stay: November 2021Trip type: Travelled solo
Appabb wrote a review Apr 2021
Masai, Malaysia16 contributions
Hotel's Favourite
We came here on 6th April to celebrate my birthday with family ,our room number 2401 & 2402 ..I must say we really enjoyed our stay here.. from the front office to the pool the staffs are so humble, friendly and helpful, so well trained by the management.. we went to the lounge just to chill and have some drinks , was amazed how only two staff was working on that shift but they were so patient and quick serving us , the staff is a Chinese lady and a Indian boy with spec sorry not sure their name .. room service and housekeeping was good aswell properly maintained the cleanliness.. next for the breakfast the food is tasty and good , all freshly cooked , love the croissant, Nasi lemak condiments all fresh not like other hotels the anchovies is so hard and salty only cheap quality anchovies served here from the anchovies , sambal boiled egg all fresh , hot station , cold station all so good just it was weird to have stir fried brinjal and chicken soya sauce for breakfast but I’m not complaining just my review though, huge kudos to the F&B team chef Bobby and his kitchen team very humble , chef Bobby was so helpful clearing our doubts about the food and he even take our feedback so patiently ,food all labeled accordingly.. not like other hotels they don’t bother to label and all mixed up with beef as some of them don’t consume beef same like us. Mr Osveen Felix the operation manager so humble and helpful , I guess other 5 stars hotel should learn from this team how to maintain the standards .. I’m from F&B line and been work with several managements so I knew how the food is prepared but I can’t see any flaws here .. definitely will revisit here and will recommend to friends and families. aswell .. the best hotel in town sorry have to say this 2 times better then forest city marina hotel when comes to food and services .. this hotel prefer the quality over quantity which is very rare to be found in most of the hotels nowadays , hats off dear team!!!!! ( ps: I’m not paid by this hotel for review ya, this is my personal experience I had from my stay 😊)
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Date of stay: April 2021Trip type: Travelled with family
Response from Keyin Tay, Marketing at Holiday Inn Johor Bahru City Centre, an IHG hotel
Responded 18 Apr 2021
Hi appabb78, first of all, thanks for sharing your recent experience at Holiday Inn JBCC. From what we read, we are amazed on how detailed you have shared especially on the F&B, and we are glad overall was a great experience for you and your family. We have shared your compliments to Front Office, Housekeeping, F&B and Kitchen team to let them know they did very well, and you have definitely made their day! We definitely looking forward to serve you again at Holiday Inn JBCC, and hope you can recommend our hotel to your friends and family as well.
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kellysio wrote a review Oct 2021
Kuala Selangor, Malaysia7 contributions
The hotel is new and beautiful. The room design so beautiful and very clean. We stay at guest room with one king bed. The bed very comfortable, the room is equipment with hair dryer (so surprise that the hair dryer is the professional type) and also a clean and moderate size fridge. The toilet very clean and also equipped with shampoo, conditioner, lotion (Big bottle and the smell so good). Most importantly, food at there is superb nice and their staff are so friendly. Definitely will come again. Next time can try their suite type room 😆😆😆
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Date of stay: October 2021Trip type: Travelled as a couple
NizamMasood wrote a review Sep 2021
Singapore, Singapore116 contributions32 helpful votes
Reservation : I had to go to JB for a work trip on the 3rd Sept, and I decided, why not Holiday Inn, plus there are Shopee voucher that comes with it. Plus the Shopee voucher allows me to check out at 6pm (subject to occupancy). So I decided to give Holiday Inn a call. The lady answering my call is so soft and able to answer all my questions, kudos to Miss Fatin (I think thats her name). She gave me a whatsapp number for me to call / message. Sorry for displaying (011 **** 8163), I made the reservation thru this call. Whoever brilliant person that replied me, you made my booking easier and so much quicker. I cant thank you enough. Location : The location of this hotel cant be contested, it is highly strategic and convenient. Right in the heart of JB, just on top of the shopping complex. The view is amazing and the parking lot is only accessible via Jalan Wong Ah Fook which it generously shares with Komtar. If you have works to do in JB CBD, this is the perfect place to stay, not to mention it is also just a stone throw away from the central transportation hub. Parking : Many people already commented this, but I think the parking is not that bad. It is accessible via the main road and the driver had to drive up the extremely sharp turns to the 3rd floor. Yes, the circling motions does make me sick and whoever drives manual car, good luck liao. The parking on the rooftop 7th floor had literally no roof. It can be an issue for some people but for me, I dont really mind about it so much. Plus, I got the whole parking for myself so I park right in front of the CCTV and in the full view of the security on duty. Reception : The area is big and spacious, the tiles are clean and the environment is just cozy. It is what I can usually expect for a city hotel. The check in process was smooth and quick. Deposit RM 100.00 is pretty generous because I used to work in a hotel in Desaru, we charged RM 300.00. The person doing my check in was a guy named Abu, he is very comfortable to talk with, we did talked a little bit about hotel industry and he is very good at making small conversations continue. Within less than 5 mins, we were directed to the elevator. Room : 3011, it is amazing. Usually a city hotel has some restrictions when it comes to spacious space. But the room that I got is the exact opposite. The room is spacious, the area is simply big and I can move around just as easily. The room is overlooking Inner Ring Road and the CBD area, which is simple breathtaking. The AC is cold, the curtain is spotless and the bathroom is big and clean. The circular mirror is my selfie spot, Haha. Every inch of the room and bathroom are spotless. The carpet is soft and the study table is complete and nicely arranged. The mini bar is working perfectly. The amenities inside the bathroom is simply out of this world. Holiday Inn generously put big sizes shampoo, body wash and hand wash. For 2 people occupancy, I received 3 sets of bath towels, 3 sets of hand towels and 3 sets of face towels. This is beyond generous. The pillows are simply cool, it is labelled with soft and firm. The TV is working perfectly but I seemed to be unable to screen-share the TV with my phone. Other than that micro hiccup, the room is 99.99% perfect. I simply love it. Facilities : Lobby is spacious and clean. We only get to walk around the dining area on the 8th floor. It looks magnificent from the outside, unfortunately, the dine in services is not ready yet due to the MCO. The view is amazing. We poked our nose on the gym. It is all dark and empty, also due to the MCO. What triggers me most is the swimming pool. Located on the 32nd floor, the view is amazing. I was so close to undone my shirt and jump into the pool. But hey, rules are rules. I can imagine how amazing the view would be, with a glass of juice just laying on the far edged of the pool watching brilliant sunset. Elevator works well and very quick to go to the top. I simply love the touch card security. Hospitality : A city hotel full of wide smiling faces (smiling thru the eyes) covered by face masks. They are very passionate about their work and their service. I didnt catch the name of the lady that lend me the bowl because I FoodPanda myself some soup. Thanks Miss. After checkout, I head to have my dinner right 2 miles away from the hotel. And Holiday Inn called me and told me I left my laptop charger. After I finish my dinner, I head back to the hotel where the kind hearted Abu was standing with another guy, and handed back my laptop charger. I cant thank him enough. I can only thank him with a set of Kunafah, I hope he enjoyed the delicious treat as a token of appreciation. Satisfaction : 10 /10. I am really satisfied with my stay. Recommendations : I highly recommend for work traveler and leisure traveler to stay in this hotel if ever you have to bunk for the night in JB. It is an amazing hotel and I just know this hotel is relatively new, launched circa Octo 2020. I even told my Yang Dipertua to make sure book me and anyone at this hotel if we have to stay in JB again next time. Thank you Holiday Inn, it is beyond memorable. My high praise to Fatin, Abu and the person behind this ***8163 number. Thank you again.
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Date of stay: September 2021
Sleep Quality
Room Tip: Higher Floor Has Better View
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WK Lin wrote a review Sep 2021
1 contribution
I'm not one for writing reviews if a hotel stay was satisfactory or even good. As a seasoned traveller, most if not all hotel staff I've encountered have been competent, polite and helpful. But I'm compelled to write one for Vijay for his genuine kindness and helpful advice. He is patient in listening, offers great suggestions, follows up later with a better alternative and follows up again to see if it worked or if i needed further help. Suffice to say, I've followed his suggestion and saved a tremendous amount of time and money. Vijay, you are a credit to the industry and also humanity. I'll be recommending this hotel to everyone i know going to JB.
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Date of stay: August 2021
Trip type: Travelled on business
US$49 - US$55 (Based on Average Rates for a Standard Room)
MalaysiaJohorJohor Bahru DistrictJohor Bahru
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Frequently Asked Questions about Holiday Inn Johor Bahru City Centre, an IHG hotel
Which popular attractions are close to Holiday Inn Johor Bahru City Centre, an IHG hotel?
Nearby attractions include Laser Battle (0.3 km), Johor Bahru City Square (0.1 km), and Komtar JBCC (0.07 km).
What are some of the property amenities at Holiday Inn Johor Bahru City Centre, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Johor Bahru City Centre, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Johor Bahru City Centre, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Johor Bahru City Centre, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Johor Bahru City Centre, an IHG hotel?
Conveniently located restaurants include JH Lovely Sweets Indian Vegetarian Food, Tosca Trattoria Italiana at DoubleTree by Hilton Johor Bahru, and Makan Kitchen at DoubleTree by Hilton Johor Bahru.
Are there opportunities to exercise at Holiday Inn Johor Bahru City Centre, an IHG hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Johor Bahru City Centre, an IHG hotel have airport transportation?
Yes, Holiday Inn Johor Bahru City Centre, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Johor Bahru City Centre, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Johor Bahru City Centre, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Johor Bahru City Centre, an IHG hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.