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Citrus Hotel Johor Bahru

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1 room 2 adults 0 children
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Citrus Hotel Johor Bahru
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812 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

Enjoyed my first stay and no regrets on my second. Clean room, friendly staff and great location. Paid RM 150 and it was really value for money. Just no carpark and internet was sluggish. Will be back again on my next business trip. Keep it up Citrus!!

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Thank Vinod B
Singapore, null, Singapore
Reviewed 4 days ago NEW

Have stayed for a shop trip over the weekend years ago. Good breakfast spread, based on the value and the staffs are excellent! Great service. Location is excellent the hotel is walking distance from the City Square. Strongly recommended!

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Thank Ben L
Singapore, null, Singapore
Reviewed 5 days ago NEWvia mobile

We stayed at the property a few years back and was very happy as the hotel is across the road from city sq mall. This time around the stay is not so great, we are currently still at hotel but might just check out and look for another hotel. On the positive the staff is very friendly and check in...

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Thank ShaunSch
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Mr ShuanSch, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I would want to personally apologize for the less than expected in-room experience. I will bring this to the attention of the relevant department heads. We are currently working with our WIFI vendors for a fiber optic upgrade. I am happy to hear that...

A TripAdvisor Member
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 5 days ago NEWvia mobile

We book 2 nights at citrus JB 21st to 23rd April 2017, Check in smoothly front desk smile and greet the guest, doorman very friendly and always smile. Dangerous is the room window not locked we at level 10 with kids, request for extra towel but chargeable so we cancelled it. We ever stay at KSL request for extra towel...

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1Thank A TripAdvisor Member
LJF73, Operations Manger at Citrus Hotel Johor Bahru, responded to this review

Dear Valued Guest, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you found our staff to be friendly and I will pass your commendation to them. I would want to personally apologize for the room experience. I will bring this to the attention of the relevant department heads. You...

Skukuza
Reviewed 6 days ago NEW

I have recently stayed here for a week. The Hotel staff was friendly , helpful and I had no problem checking in. The Room was clean and neat at all times. It's also near the shopping mall and food markets is within walking distance.

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Helpful?
Thank eleroux1
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear eleroux1, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you had enjoyed your stay with us. I am naturally happy to hear your commendation towards our staff and I will pass this on to them. Once again thank you for sharing your stay experience and we look forward...

Reviewed 1 week ago

The hotel is located just 1 road away fr City Square Shopping Mall, very convenient location. However, there is no floor mat/towel in the toilet (wet feet after showering) nor slippers in the room. No tissue paper in the room, no toothbrush/toothpaste/mug for brushing teeth. Have to call the reception twice to get extra pillows but receptionist is polite. Breakfast...

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Thank Yanpei C
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Yanpei C, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I would like to personally apologize for your less than expected stay with us. I take note on your comments on our rooms. Bathmats are placed in all our rooms, I will make sure housekeeping does this. We do provide toothbrush upon request for...

Reviewed 1 week ago via mobile

Stayed 2d/1n as wanted shop/eat at jb for 2 days and avoid going thru custom again. Got room 503 for good price online, counter allow payment by cash or card which is very flexible. Check in takes quite long around 20mins despite online booking already, however checkout is a breeze at almost immediately. Aircon was rather noisy and noise from...

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Thank iplaneteer K
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear iplaneteer, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am glad to hear that you liked the location of Citrus Hotel. I take note on your comments on our room pillows and we will be placing extra pillows in all rooms by stages. Room 503 is what we call a Hollywood twin, its...

Reviewed 1 week ago via mobile

We're group fam of 14, stayed in for our fam trip to JPO and Legoland. We arrived bfore check in timeand they have storey facilities for the luggages. The location is superb with immigration, train n bus st, malls, and foodies around. Fam room is spacious, stand rooms're ok. We didnt have any problem with the room. The breakfast was...

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Thank Ashariyanti P
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Ashariyanti P, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you had enjoyed your stay with us and liked the location of our hotel. I am naturally happy to hear your commendation towards Mr Bada and the team here. I will pass your commendation to them. I will...

Reviewed 1 week ago

Expect room to be a bit dirty, especially the showers. Air con can get faulty but the hotel does try to fix it. Location is great being so close to hawker stalls, shopping and main bus stations Great for the budget conscious traveller. There was some argument about the price that we had to pay as the staff wanted to...

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Thank charles h
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear charles h, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you liked the location of our hotel. We have had some preventive maintenance done on our rooms and bathroom since your last stay with us in September 2016 and it's ongoing. We are currently working with our WIFI...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

No one has changed Always good! Love it City square, restaurant in front of the hotel, temple. Reception always friendly Room so comfortable But mybe you need to give a small towel rack in the bathroom And add quantity of iron and iron board Room attendant took out the iron and iron board from my room when she make up...

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Thank dfredya
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear dfredya, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you liked the location of our hotel. I am naturally happy to hear your commendation towards our reception team and I will pass this on to them. I apologize for the not being able to provide you with an...

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Citrus Hotel Johor Bahru is a newly renovated JB hotel located at the heart of Johor Bahru’s Central Business District. This centrally located hotel is across the road from City Square Shopping Center, and within easy reach of the CIQ (Customs Immigration Quarantine) Complex as well as Singapore bound and local taxi stands.Citrus JB consists of 125 stylishly designed rooms equipped with modern conveniences that include wireless Internet connection, 32” LCD flat screen TV with cable and more. Citrus Hotel JB offers not only the utmost comfort to guests but also facilities and services such as a café, a club lounge, function room, wireless Internet connection throughout the hotel and much more to support the requirements of both the business and leisure traveler alike. ... more   less 

Additional Information about Citrus Hotel Johor Bahru

Address: 16 Jalan Station, Johor Bahru 80000, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $32 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Johor Bahru 3.5*
Number of rooms: 125
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Johor Bahru staff and other travellers.
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Questions? Get answers from Citrus Hotel Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms on higher floors”
vinodb940, 26 Apr 2017 | Read review
“Family room does not have any window”
Tim_SG_Trips, 2 Apr 2017 | Read review
“choose room with window for a view”
loekmann, 17 Mar 2017 | Read review
“Not window unit for family and room small and room lock spoil”
admintnsd, 13 Mar 2017 | Read review
“Rooms at sixth floor with JB Sentral views”
sangn2015, 2 Mar 2017 | Read review
5 of 5