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Citrus Hotel Johor Bahru

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Citrus Hotel Johor Bahru
Citrus Hotel Johor Bahru
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774 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Singapore, Singapore
Reviewed 31 May 2015 via mobile

Location is very good, just across the City Square Shopping mall and the JB customs. There are a lot of shops on the ground floor of the hotel and money changers. The hotel has 12 floors, from Ground floor to 11 floor. Do take note that the club lounge (for club room guests only) and a small gym located at...

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Helpful?
1Thank Elena_Woo
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Elena Woo We thank you for your most gracious comments and reviews of CHJB commendations | Club Lounge | GYM | Breakfast and the Café Staffs service yet to brief you that we are in the midst of re-implementing of the amenities for all club floor rooms by mid July as we have already ordered the necessary amenities and...

Kuala Lumpur, Malaysia
Reviewed 30 May 2015

at first I was kind a disappointed with their receptionist (a little bit rude), but the staff I met later was very friendly and helpful! The room is pretty clean and nice, just a little bit down because there is no refrigerator in the room. Less than 5 minutes walk to City Square and CIQ. Very convenient! Breakfast was nice...

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Helpful?
Thank wt0802
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear wt0802 We thank you for your patronage the valued reviews and your kind valued comments of the staff, we will share your gracious comments with them and as for the reception earlier we will surely take it up with the concern department thanking you for bringing it up, we will like to assure you that we will personally address...

Reviewed 27 May 2015

The room is not that spacious but their twin standard room was enough space for us (3 kids and 2 adults) to rest. The room was clean, although we did not have hot water in the shower. The place is most accessible to a variety of restaurants and it is just a block away from the JB City Mall for...

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Helpful?
Thank Rojo B
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Rojo B We at CHJB appreciate and thank you for your patronage the valued reviews and your kind valued comments of the hotel | Locations | Staffs. We look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and...

Reviewed 27 May 2015 via mobile

Good location with shopping Center, eating places & public transport nearby. Buffet breakfast limited but good enough for money spent! Staff friendly, check in no hassle & staff friendly and helpful. Room reasonable & well maintained.

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2Thank Lutfi A
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Lutfi A Appreciate and we thank you for your patronage the valued reviews and your kind valued comments of the hotel | Locations | Staffs. We look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and we all...

Singapore, Singapore
Reviewed 24 May 2015

The Hotel GM was extremely friendly & professional. He went the extra mile to walk in the drizzle just to locate a masseur for my tired hubby. He even ask the hotel staff to get 4 extra towels just to cover out bed for my hubby's massage session. KUDOS Mr Stieve Aron!!! The hotel is clean & the bed is...

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Helpful?
Thank Marianne7218
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Marianne7218, It is indeed our and only me as a GM but for the rest of the staffs whom have been trained to ensure that all and each of our Guest have the best stay and assist in any ways we can. It is also our greatest pleasure to know that you as our loyal guest had a good...

Kuala Lumpur, Malaysia
Reviewed 23 May 2015 via mobile

Shower was leaking, room smells like it hasn't been aired for a while, there are fungus in the bathroom, there are watermarks all over the wall and no view even though it was stated in the website that the room has a city view. Breakfast is horrible.

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Helpful?
Thank YanaHalim
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear YanaHalim, Thank you for your most valued reviews comments of the accommodation as we are in the midst of rectifying this areas we will surely take your valued suggestions and while we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome reviews and feedback's such as yours as they...

Reviewed 17 May 2015 via mobile

Great experience and absolutely will visit again! Room rate is cheap and affordable. Room is big, comfort and clean just like home. Location is just beside city square mall and easy to go anywhere as beside have alot of taxi and buses.

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Thank Imsally88
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Imsally88, Appreciate and we thank you for your patronage the valued reviews and your kind valued comments of the hotel | Locations. We look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and we all at CHJB will...

Reviewed 14 May 2015 via mobile

It's near to shopping malls, QIC Building and Singapore. Its also clean and comfortable. And also near to food hawkers selling Malay food. If you are tired there is a massaging machine which has very nice massaging. Perfect 👍!

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Thank meityindrawati
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear meityindrawati, Appreciate and we thank you for your patronage the valued reviews and your kind valued comments of the hotel | Locations. We look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and we all at CHJB will...

Singapore
Reviewed 6 May 2015 via mobile

Rates are expensive compared to nearby hotels. Room is done with nice decor but the bed is too soft for our liking. No toothbrush provided in this hotel. Lobby is small and always crowded. Front desk staff are friendly.

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Thank enaj77
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear enaj77 We thank you for your patronage the valued reviews and your kind valued comments of accommodation | Staff.We look forward to see both of you to stay with us on your next planned visit please do not hesitate to call me at the hotel and we all at CHJB will ensure that you will have a memorable stay....

Singapore, Singapore
Reviewed 6 May 2015

The hotel no doubt is near a shopping mall and the checkpoint. It's clean the breakfast is good. The staffs at the restaurant for breakfast are friendly and helpful. The only issue we have was during the check in, the staffs at the Frontdesk are not friendly and not helpful. They behave very snobbish with a take it or leave...

Review collected in partnership with this hotel
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Thank kamaln659
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear kamaln659 Thank you for the review and feedback, we will surely take the necessary actions with the concern departments and take your valued suggestions into consideration and while we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome reviews and feedback's such as yours as they indicate areas where...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Citrus Hotel Johor Bahru is a newly renovated JB hotel located at the heart of Johor Bahru’s Central Business District. This centrally located hotel is across the road from City Square Shopping Center, and within easy reach of the CIQ (Customs Immigration Quarantine) Complex as well as Singapore bound and local taxi stands.Citrus JB consists of 125 stylishly designed rooms equipped with modern conveniences that include wireless Internet connection, 32” LCD flat screen TV with cable and more. Citrus Hotel JB offers not only the utmost comfort to guests but also facilities and services such as a café, a club lounge, function room, wireless Internet connection throughout the hotel and much more to support the requirements of both the business and leisure traveler alike. ... more   less 

Additional Information about Citrus Hotel Johor Bahru

Address: 16 Jalan Station, Johor Bahru 80000, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $36 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Johor Bahru 3.5*
Number of rooms: 125
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Johor Bahru staff and other travellers.
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Questions? Get answers from Citrus Hotel Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“need to check the electric socket at first.”
 of 5 bubbles MrKellyK68, 22 Dec 2016 | Read review
“Ask for room with windows.”
 of 5 bubbles , 3 Oct 2016 | Read review
“Location. Near City Square mall.”
  • Torn
  • Stains
  • Is this a bath towel or what? To be precise, no floor towel was given at room check in.
 of 5 bubbles 645rya, 16 Aug 2016 | Read review
“Some rooms have no windows , Ask when check in”
 of 5 bubbles HarryH450, 26 Jul 2016 | Read review
“608 is the room with error key card at time we visit but does have the window.”
 of 5 bubbles DzungLe, 18 Jul 2016 | Read review
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