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KSL Hotel & Resort

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KSL Hotel & Resort
KSL Hotel & Resort
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2,100 Reviews from our TripAdvisor Community

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There are newer reviews for KSL Hotel & Resort
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Showing 2,016: English reviews
Taman Abad
Reviewed 26 December 2016

Checked in swiftly upon prior day booking even though its peak period, Front desk was clear and no hick ups. Room is clean and cosy with adequate sound proofing. Visited the lounge and had a great evening. Checking out was also a breeze and location is definitely a plus point!

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Thank Llogan Liu Y
Singapore, Singapore
Reviewed 26 December 2016

Stayed in this hotel twice. The check-in process for both times was abit slow, thankful for the welcome drinks that were prepared for guests who had to wait. The hotel is a short ride from the Malaysia customs and we took a cab to the hotel. It is connected to the KSL mall with alot of food choices. Not that...

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Thank foryouforme
Reviewed 26 December 2016 via mobile

Book 2 nights Christmas eve to boxing day. Check in was ok. Waited 30 mins due to festive season. Room service was prompt. On the last day, call reception for late checkout, reception reluctantly replied 1230pm latest, so my family went shopping. Upon returning around 1225pm, room service disabled my room card access. I managed to find housekeeping staff to...

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Thank Danny C
Reviewed 26 December 2016 via mobile

Celebrate our Christmas there. My son love the swimming pool. I love the shopping center there as it just next to it. The only thing is that the wifi is not strong enough and not stable. And also if the waiting time for check in can be faster will be good.

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Thank Joanna Y
Singapore, Singapore
Reviewed 25 December 2016

We really enjoyed staying at this hotel, near to shopping mall and outdoor hotel. The staffs are friendly, helpful & attentive whenever you need help. Only 2 suggestions that the bed are too soft, may cause fall from bed. Prefer provide free hotel transfer to JBCC area.

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Thank StevenAwYong
Reviewed 24 December 2016 via mobile

This is my 3rd time staying in KSL Hotel. Have starbuck at the hotel lobby. One of the things that annoy me is the lift. During peak hours you need to queued to get in the lift. It takes about 15 minutes. Other than that the hotel is fantastic. The room is comfy for family. A big swimming pool for...

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Thank Khairul Izwan M
Reviewed 24 December 2016 via mobile

Room, facilities and breakfast is just average. The best thing is the hotel has easy access to mall (you will never get hungry while on holiday! a lot of choices for food). They have Starbucks at the lobby. The worst part is the hotel has 4 lifts, but it is superslow! Is like only 1 lift is functioning. Their pool...

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Thank miramyadnan
Reviewed 23 December 2016

As stated in the title, waited about 30 mins for check in with only 3 guest in front of me. Very slow service. Other than that, everything was great! Toiletries fully provided. Facilities were great and the room was very clean and modern.

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Thank Clyde T
Singapore, Singapore
Reviewed 23 December 2016

We were there 12 Dec 2016, checked out 14 Dec. Our first time at KSL. The queue for checking-in was horrendous i.e. 2 hours of pure waiting. After 2 hours, we only got 2 rooms ready though we booked for 3. It is my husband's nightmare - I don't think he would ever want to come back again! Ok, checking-in...

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1Thank JoyLeong
Singapore, Singapore
Reviewed 23 December 2016

The hotel is next to the shopping mall.good to find that there are exercise equipment in the gym. There is a pasar malam (night market) on Monday evenings where there are many stalls selling from food, fruits, snacks to clothes and raw fish and veg. However the hotel housekeeping was quite slack, when we requested for 3 different things, one...

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Thank Lee Joo O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 

Additional Information about KSL Hotel & Resort

Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $66 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Johor Bahru
#7 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from KSL Hotel & Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own bedroom slippers. ”
 of 5 bubbles rcbjpts1213, 26 Mar 2017 | Read review
“I took the Superior Dekuxe room on the 27th floor....nice room but lack of a small table for in room dining.”
 of 5 bubbles rizali2015, 23 Mar 2017 | Read review
“High floor.”
 of 5 bubbles SingaporeAda, 21 Mar 2017 | Read review
“Bring a stool, higher floors have nice views, don't need to queue for Tower 2 lifts”
  • Level 19 view
  • Empty Bar Fridge
  • Bar Counter
  • No Hand Towels
 of 5 bubbles Stephen2502, 14 Mar 2017 | Read review
“Superior Twin is nice with a queen size and single bed all in a room! Convenient for small families or even larger families where parents can be with one kid in one room and grandparents can also bunk in another room with their grandkids!”
 of 5 bubbles tanpj2016, 14 Mar 2017 | Read review
5 of 5