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Renaissance Johor Bahru Hotel

974 reviews
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Traveller (755)
Room & Suite (598)
Dining (170)
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Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“the club lounge”(96 reviews)
“wan li”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Renaissance Johor Bahru Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (974)Write a Review
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Reviewed 5 days ago via mobile

Been wanting to stay at the Renaissance JB since it first opened and finally i’m here! The hotel is nicely tucked away from the hustle and bustle of JB Sentral without being too far away from all the available amenities. Check in was swift and...More

1  Thank Khairulshah
Response from GM-Gagan-Singh, General Manager at Renaissance Johor Bahru HotelResponded 4 days ago

Dear Khairulshah, Your review and 5 bubble rating is highly appreciated. We're so happy that you could experience the services delivered by our team, most notably by Esther. We simply love pampering our beloved guests and ensuring they have our assistance to make their stay...More

Reviewed 1 week ago via mobile

Stayed for 2 nights and we enjoyed it. Nice clean room with big bed. Especially enjoyed the hot shower. It’s always consistent with the pressure and temperature as most hotels lacks. Noticed that it’s more of a business / group hotel so you have to...More

Thank sunseanfood
Response from GM-Gagan-Singh, General Manager at Renaissance Johor Bahru HotelResponded 1 week ago

Dear sunseanfood, It's always a pleasure to have you with us and we sincerely thank you for sharing your review on us. You seem to have a rather positive stay with us and we're indeed glad that you liked the room. Our rooms are designed...More

Reviewed 1 week ago via mobile

I stayed at Renaissance Johor Bahru hotel for almost 1 month with my Family. I am kind of really big fan of many countries. That's why I have Hilton, Hyatt, SPG and Marriott's highest membership. As Marriott's Platinum Elite Memeber, I would like express my...More

1  Thank cranej2014
Response from GM-Gagan-Singh, General Manager at Renaissance Johor Bahru HotelResponded 1 week ago

Dear cranej2014, Thank you for taking some time to write this review and we're happy for the 5 bubble rating and moreover, glad that you had a positive stay with us. It makes us very delighted to welcome our Elite members and we thank you...More

Reviewed 1 week ago via mobile

Booked a night's stay. We were upgraded to a terrace room on the pool level. I wouldn't recommend it if you're a light sleeper because the room is not insulated from the screams of the children at the pool from very early in the day....More

Thank cacklycuckoo
Response from GM-Gagan-Singh, General Manager at Renaissance Johor Bahru HotelResponded 1 week ago

Dear cacklycuckoo, Thank you for your honest feedback and overall we are disheartened by the experience you had in our hotel. We hope you believe that it is not in our intentions to cause such an impression and we do endeavor to deliver the best...More

Reviewed 2 weeks ago

Very efficient and quick check in. Large room with good views across the Straits. The room was quiet and the bed was very comfortable. Large bathroom which was well stocked. Breakfast was excellent, particularly liked the fresh juice squeezed as you wait. Staff were all...More

2  Thank plinth1
Response from GM-Gagan-Singh, General Manager at Renaissance Johor Bahru HotelResponded 2 weeks ago

Dear plinth1, Thank you for your review and great to know that we earned your 5 star rating. Our ambassadors are well trained to live up to the Marriott standard and as a 5 star hotel, we understand the importance of customer service thus do...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Airport Transportation
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$76 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Johor Bahru
#3 Luxury Hotel in Johor Bahru
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$76 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Johor Bahru
#3 Luxury Hotel in Johor Bahru
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (755)
Room & Suite (598)
Dining (170)
Pool & Beach (75)
Amenities (98)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Linda T
27 November 2017|
Answer
Response from sal y | Reviewed this property |
👺
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Pipi20132013
25 October 2017|
AnswerShow all 2 answers
Response from watsonc | Reviewed this property |
Best to contact hotel directly.
0
Votes
Winnie L
25 October 2017|
Answer
Response from GM-Gagan-Singh | Property representative |
Hi, It depends on your queries and we'll be able to provide you the e-mail address to the relevant department. Perhaps you could send a private message to us so that we can assist you on the matter.
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12345620
Room Tips
"Straits view is nice."
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"Rooms facing the ocean and causeway are amazing."
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"good to get a high floor, poolview room"
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"Go for Higher floor"
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