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Renaissance Johor Bahru Hotel

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Renaissance Johor Bahru Hotel
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662 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Johor Bahru, Malaysia
Reviewed 3 days ago NEW

I go to this hotel to dine on a regular basis (but less frequent now because of the service). The valet service is terrible and expensive. Half the time there is nobody there, the other times the persons takes your money and asked you to park your car then take your keys, other times they say(even when you come for...

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Helpful?
Thank stevesjs13
Reviewed 4 days ago NEW

I reviewed this hotel a couple of year back and am pleased to say that the service and amenities are still fantastic. When I had to return to Johor for work, it was a no-brainer to select the Renaissance again. Mark, Mike and the rest of the lounge staff were fantastic, with a hot cup of coffee (and lemon slices...

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Helpful?
Thank Gary D
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Gary D, Thank you for reviewing us and most importantly, for visiting the hotel again. I'm very relieved to know that you were in the care of Mark, Mike and the team from the Executive Lounge and I'm proud that they had attended to you well. I'm most certain that they appreciate your kind recognition and this will motivate...

Malaysia
Reviewed 4 days ago NEW

This is my first time visited Renaissance Hotel, and had tried their buffet dinner. My bf and i love the carrot soup very much...Variety of food choices. A perfect environment. The foods is served in hot condition. Definitely will return here again in future. Keep in up ! for your guys job. Thank You.

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Helpful?
Thank syfang
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear syfang, I'm glad that liked our buffet dinner and love the carrot soup. Café BLD is our pride restaurant and our chefs are ever passionate in their cuisines. It's great that you both enjoyed the food. It would be nice if you could also try out our Wan-Li Chinese restaurant. You are most welcomed to visit the hotel again...

Reviewed 4 days ago NEW

I recently stayed a few weeks at this Hotel. I really liked the buffet breakfast with lot of options and staff here was very good. As I am a Gold Elite member of Marriott, I had access to the Lounge where they provided free food and drinks. I can't forget the services provided by the Staff at the Lounge. Particularly,...

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Helpful?
Thank Raju L
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Raju L, Thank you for your review and for being our elite member. It is to our heart's delight that you liked our breakfast buffet moreover, the services provided by Renuka. I'm certain that Renuka appreciates your kind recognition and is inspired to strive further. As a 5 star hotel, we place importance in services thus we motivate our...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

We recently stayed in Deluxe Room for one night in this hotel. Room was spacious with all necessary amenities provided, good breakfast buffet spread, polite staff, and complimentary parking for in-house guests. However, check-in and check-out were rather slow, otherwise we would have rated it 5-star! Anyway, it was an overall satisfying stay and we would definitely return if we...

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Helpful?
1Thank QiaQia
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear QiaQia, I'm happy that you had an overall satisfying stay with us. We take your comments to heart as we treat our guests' feedback with utmost importance for improvement. It's great that you were satisfied with the room, breakfast buffet and amenities. As for the arrival and departure, we regret the slowness in action and do trust us that...

Singapore, Singapore
Reviewed 1 week ago via mobile

We just spent one night here and is was good enough to return. The staff was friendly but perhaps lacking the training or communication skills to be considered excellent. We ate lunch in the restaurant both days and the food (a la carte, we didn't try the buffet) was quite good but again the service could have been better. The...

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Helpful?
Thank GringoAngMo
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear GringoAngMo, It was a pleasure reading your review and that you had a positive stay with us. We are glad that you have shared your feedbacks on our ambassadors and as a 5 star hotel, we do take feedbacks seriously therefore we assure you that we will look into the matter. As we are part of Marriott, we firmly...

Singapore, Singapore
Reviewed 1 week ago

I booked Junior Suite Room with Club Level access, and I was tremendously happy with my stay. I was there to celebrate my own birthday with my wife. I asked for the cake in my room and what I got was beyond expectations. The hotel even make a rose petal birthday message on my bed, this really surprised both of...

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Helpful?
Thank Trisno W
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Trisno W, I was delighted to read your review and am relieved to know that you had enjoyed your stay with us. I must thank you for your time in sharing your overall experience with the hotel and the local offerings in detail. In Renaissance, we strive to provide excellent services and hospitality to our dear guests. Just as...

Dubai, United Arab Emirates
Reviewed 1 week ago

Location is not too far away from Singapore, supermarket and restaurants. Stayed in Renaissance for 1 night and it was perfect. Decent size room as well as fantastic executive club lounge that serves breakfast and evening cocktail service. Staffs In the lounge are very proactive and friendly. Will definitely be back in the future if I am passing by JB...

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Helpful?
Thank NicholasChong
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear NicholasChong, I'm in delight to know that you had a good stay and enjoyed our facilities along with our breakfast. Our Executive Lounge that is located at the 16th floor has a nice view that overlooks across to the borders of Singapore. I'm glad you had the chance to rest and relax at our lounge while our ambassadors attend...

Cape Town Central, South Africa
Reviewed 1 week ago

A modern hotel with all the amenities that a traveller requires. The rooms are modern and spacious with a good shower, comfortable bed and high quality linen. The air conditioning works well and there is a desk to work at. The high speed internet is a treat. There are a selection of restaurants downstairs in the impressive lobby. A decent...

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Helpful?
1Thank PeterGrobler
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear PeterGrobler, I appreciate your review on our hotel and I'm relieved that you find the hotel to be overall impressive. In Renaissance, we do our best to maintain its standards and ensure we accommodate our guests needs for a comfortable stay. We also believe that travelling is all about discovery and encourage our guests to uncover local gems in...

Reviewed 1 week ago via mobile

Nice place, variety food ( satay, dim sum, teppanyaki, ice cream, cendol and many more) Staff are very friendly (eiza, illa, junu.. .) Value for money.. clean and well organize... fruits are fresh ... and varieties of cake .. Forget to mentioned , they served chocolate fondant too;))

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Helpful?
1Thank Sureandran S
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Sureandran S, Thank you for your great feedback on our food along with kind recognition for our ambassadors. I'm very sure Ieza, Ella and Junu are most delighted to have attended to you with smiles and warmness. I hope you will dine with us again or stayover for a nice relaxing vacation while exploring Johor Bahru. Regards, Gagan Singh...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 

Additional Information about Renaissance Johor Bahru Hotel

Address: 2 Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $107 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 Business Hotel in Johor Bahru
#4 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Johor Bahru Hotel staff and other travellers.
24 questions
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Questions? Get answers from Renaissance Johor Bahru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify your needs upon booking”
 of 5 bubbles Rickfai, 16 Nov 2016 | Read review
“Junior Suite or Sea View Room or Higher Level Room”
 of 5 bubbles narikah, 29 Oct 2016 | Read review
“Choose rooms at 3rd floor facing the pool. You can have direct access to the swimming pool”
 of 5 bubbles AliAzzam, 25 Oct 2016 | Read review
“pool side room will show you how sad this building maintenance is”
 of 5 bubbles Singapoorean, 8 Oct 2016 | Read review
“High level rooms facing the bay towards Singapore offer excellent view.”
 of 5 bubbles fareedo58, 13 Aug 2016 | Read review
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