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LEGOLAND Malaysia Resort

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No 7, Jalan Legoland, Bandar Medini, Johor Bahru 79250 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4132)
Room & Suite (931)
Dining (431)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 209 hotels in Johor Bahru
Location
Cleanliness
Service
Value
Travellers' Choice
Treat your family to the ultimate LEGO(R) experience at LEGOLAND(R) Malaysia Resort. From the moment you arrive at the spectacular dragon-guarded entrance, you'll be delighted by interactive LEGO(R) features, themed play areas, kid's entertainment and family restaurant with amazing LEGO(R) models everywhere. All 263 guest rooms are themed, so your family can choose from one of three popular LEGO lines - Pirate, Kingdom, Adventure or Ninjago. Rooms include two separate sleeping areas, with a king-size bed for grown-ups, and a separate area for up to three little ones, complete with a bunk bed, pull-out trundle bed and their very own TV! All rooms are inclusive of complimentary signature breakfast at Bricks Restaurant. For dinner options, we have Di Mattoni - a fun Italian dining concept and Kai Sushi Bar.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Game room
Water park
Kids stay free
Children's television networks
Parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Special diet menus
Entertainment staff
Evening entertainment
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Chinese, Malay
3791Reviews135Q+A100Room tips
Traveller rating
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Popular mentions
kryptonite123 wrote a review 17 Jan
Kuala Lumpur76 contributions38 helpful votes
Overrated. Room very cramp for the price. Breakfast is so so but could improve. Not much facilities. Friendly staff. Easily accessible to Legoland theme park. Parking free for guest. I bought triple pass yearly ticket but the water park was closed. Was told room will be upgraded but when I arrived, hotel says upgraded room given to others.
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Date of stay: January 2022Trip type: Travelled with family
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Stay45392 wrote a review 17 Jan
3 contributions
I booked 4 rooms during the New Year break to stay with my family and was surprised at how bad the hotel was 1 - Poor cleanliness and hygiene - found dirt and hair on the carpet right after check-in. Seems that the room was not really cleaned and the bathroom is incredibly dated with poor ventilation. For a hotel claiming to be a premier destination, rooms were more like a 2-star hotel. Sheets were dirty with stains and given Covid times, I was surprised at the lack of care given to hygiene. I highly doubt their sanitization discipline given basic cleanliness was lacking 2 - Lacking service at the restaurants Throughout our 3 days-2 night stay we had 2 breakfast and 2 dinners at the hotel. The hotel only offered buffet and we were happy to try it the first night. However after splurging RM148 per person, one would expect you'd be served more than just plain water-cooler water and instant coffee . Any other drinks were charged. We decided to forgo the buffet the 2nd night since we don't believe it was worth it however were told that Ala Carte is only served in the room. We proceeded to order and the food were not only late, they forgot several orders AND it came in fast food containers. Again definitely not the premium service as advertised 3- Room facilities & Customer Service We were struggling to find the channel that was advertised to be available based on the pamphlet in the room. Upon calling the concierge, they agreed to send someone up to the room to check (though they were incredibly uninterested to help). The guy that was sent was not only rude but spoke to us in a very condescending way (i.e. did you scroll through everything? did you try this?) and he refused to believe me when I said I did and still couldn't find the channel. I had re-explain my debugging process for him to just speak to me like I was an idiot. He finally tried it himself and still couldn't resolve it, so he said he'll go and check. About 15mins later we received a call saying the channel is no longer available and the pamphlet is outdated - as if it was my fault for looking at an outdated information. I told him that should not happen, as it is false advertising to the customer, and providing false information of service - he just responded "well housekeeping forgot to change it". Again not behavior/service I expect for a "premium destination" There's a lot more that I can write but it will take forever. I feel bad for the Lego brand as this hotel essentially diminishes the quality that most people would associate with Lego. The only reason this hotel still has customers is because there's limited options in the area and they are exploiting the Lego fandom. I intend to provide this feedback to Lego as well
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Date of stay: December 2021
Room Tip: don;t come
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Adlan wrote a review 16 Jan
2 contributions
While I’m sure the kids had a memorable stay, It was not up to my expectation in terms of the details. With the price charged pernight, I expect it to be better. Firstly, the details in the room was a bit dated and rundown to say. Especially the toilet was not maintain and a little bit gloomy. The finishing on the light switch and some others were not properly installed. The cleanliness was not at least up to my expectation. There’s a lot of dust here and there on the decoration as well. Secondly, the breakdast was just average. I expect it to be much more with the amount of price you charged. Thirdly, the staff was super helpful from frontdesk, brick restaurant and the themepark all played their role to the fullest. My complement to you all on that and keep it up. Another big dissapointment is that the management communication to your frontdesk. We arrived on 12th and was informed that the water park was close due to maintainence and I ask whether its because of Covid though reception answered no. The next day, you post on instagram stating that its because of covid and we felt a bit cheated and of course concern with our wellbeing. We highlighted our concerns to the frontdesk and the manager kindly attend to us ensuring that they also were communicated on the same day that you posted. I’m not sure how your safety procedures or communication is, you need to be swift and fast in communicating to your staff as their are your frontliners so that customers like us can make decision as well. In summary, please make sure the value that you bring meets the pricing range that put in. I find it not worth it to stay there again if things doesnt improve. I hope the management take my feedback with action as I’m looking to arrange more trips there in the future.
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Date of stay: January 2022Trip type: Travelled with family
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Sharon A wrote a review 15 Jan
Kuala Lumpur, Malaysia76 contributions58 helpful votes
Rather worn around the edges but it's still quite charming and Instagram worthy. Love the lego figures scattered everywhere in the hotel. Remember to look up - you might find a lego figure peering back at you! The kids had a lot of fun with the room treasure hunt and assembling their mini lego sets. The only downside was that the bodywash/shampoo in the bathroom was only quarter filled. It's really not enough for a family of five. Lucky I brought my own. We had breakfast and dinner at Bricks Restaurant but food was only so-so. Not value for money, especially the buffet dinner.
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Date of stay: January 2022
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Patrick Chin wrote a review 13 Jan
1 contribution
Selected an adventure theme’s room. Noticed those lego decoration in the room are dusty. I wonder when is the last time they clean those Lego decoration. Toilet are bit run down need to maintain. Buffet breakfast have lesser choice compare from my previous few visits Out of surprise, I seen a cockroach wondering around where near the food is served. I asked the staff nearby to manage it asap before my family member saw it. It will spoils their breakfast mood at there. Need to put more effort on the cleanliness in this area. Overall staff are very friendly and helpful. I hope the management put more effort to look into this matter. Please don’t spoilt my son yearly trips to Legoland Malaysia.
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Date of stay: January 2022Trip type: Travelled with family
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PRICE RANGE
US$114 - US$260 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
NUMBER OF ROOMS
263
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Frequently Asked Questions about LEGOLAND Malaysia Resort
Which popular attractions are close to LEGOLAND Malaysia Resort?
Nearby attractions include Legoland Malaysia (0.4 km), Aeon Bukit Indah Shopping Centre (6.6 km), and Puteri Harbour (2.9 km).
What are some of the property amenities at LEGOLAND Malaysia Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at LEGOLAND Malaysia Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at LEGOLAND Malaysia Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at LEGOLAND Malaysia Resort?
Yes, free parking is available to guests.
What are some restaurants close to LEGOLAND Malaysia Resort?
Conveniently located restaurants include Spice Grill, Coppola Family Pizzeria & Wine Bar, and The Spice Kitchen.
Are there opportunities to exercise at LEGOLAND Malaysia Resort?
Yes, guests have access to a pool during their stay.
Does LEGOLAND Malaysia Resort have airport transportation?
Yes, LEGOLAND Malaysia Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does LEGOLAND Malaysia Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at LEGOLAND Malaysia Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to LEGOLAND Malaysia Resort?
Many travellers enjoy visiting Kranji Beach Battle Site (11.7 km).