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when we arrive at hotel..
only one person on duty at the counter, but friendly staff.
we book room no 307 for 4 days.
I do not like the carpet in the hallway it look old.
This hotel is located just 200 meters from the...More
Friendly and welcoming staff. Rooms comfortable and bathroom clean - although somewhat dated. Good location for the new mall - within walking distance. Breakfast was underwhelming and coffee wasn't at all good!
In the heart of Alor Setar town, there are lots of Chinese food courts within walking distance. The quality of the hotel is poor; shoddy, badly maintained with bad service. The first thing that greeted us when we walked into the room was the smell...More
1 Thank OliveGoh
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded 18 March 2016
Thank you for your feedback. Your observations have made us more sensitive towards our guest experience. We are constantly keeping abreast of all feedback especially in allowing us to plan future upgrading works to better our product and services.
We regret to hear...More
Alor Star is not a tourist place so there is not any attractions for foreigners. The hotel location is goon and they serve quite poor breakfast, however having the price they give you cannot expect more. So I recommend
Stayed in this hotel for 6 nights over Chinese New Year as it is convenient for visiting family as well being near to a shopping center and various eateries.
Our room was shabby, different from the lobby. The bed linen and towels were worn and...More
1 Thank Luvtotravel1910
Response from Maanagement, Guest Relations Manager at StarCity Hotel Alor SetarResponded 18 March 2016
Thank you for taking the time to pen down your feedback. Much was mentioned which requires our immediate action and rectification.We regret you had to experience such an unpleasant stay with us.
Areas pointed out by your goodself which requires improvement will be...More
US$35 - US$46 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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