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Citin Hotel Langkawi

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Citin Hotel Langkawi
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350 Reviews from our TripAdvisor Community

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There are newer reviews for Citin Hotel Langkawi
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Showing 316: English reviews
London, United Kingdom
Reviewed 5 September 2013

This is a budget hotel and one's expectation shouldn't wander into the realm of expecting something nice. I got to stay at this hotel as the travel agency I used went into insolvency the day before I got to Langkawi and this was the only hotel available. The guys at check in although seemed nice were pretty clueless retrieving our...

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Helpful?
5Thank Ayodeji O
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Ayodeji O Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note...

Chandannagar, India
Reviewed 3 September 2013

I visited Citin hotel on August, 2013. This a hotel for families, couples and friends who are looking for a good ambiance with a budget stay at Langkawi. The staff is very friendly. As per the price paid, the condition of the room is very good. However the arrangements made by them are superb. On the day of Hari Raya,...

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Helpful?
1Thank TravelShiba
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear TravelShiba, Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to...

Kuching, Malaysia
Reviewed 23 July 2013

i and my husband check in on 12 july, check out 15, the room is good for budget price, near location for shop duty things, but when u stay at this hotel u need to rent car or motorbike for go around,,before check out we request late check out for 1 hour late, and they have consideration.. tips : need...

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Helpful?
Thank Nana_Lim82
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Nana_Lim82 Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to...

Ipoh, Perak, Malaysia
Reviewed 15 July 2013

It is very horrible hotel, very very very dirty room. Actually we are requested a housekeeping to change our bedsheet since the bedsheet are soooo dirty but there are not even doing their job, when we ask for the housekeeping, the receptionist told us the housekeeping are not around. The wall of the room even worse, cobwebs everywhere and air...

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Helpful?
3Thank Fion77
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Fion 77 Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note...

Dubai, United Arab Emirates
Reviewed 6 June 2013

dont know where to start , the dirty tiny room , the smelly lobby , the Aircon with a noise like a truck engine !! or maybe with the stained linen ! the only positive thing which make u feel like you are in a hotel is the reception staff, Ms. Moon , she is one of the best receptionist...

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3Thank fayiz
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Fayiz, Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note that...

Hyderabad, India
Reviewed 2 June 2013 via mobile

We stayed here for 3 days and the reception area of the hotel was stinking so badly that we could not even wait there...the rooms are so small that 2 persons can hardly stand...one of hotel staff was friendly and that was the only positive aspect for this hotel...I would never recommend anyone to stay here...the hotel is in kuah...

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1Thank Chandan21
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Chandan21, Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. The smell at lobby and stinking is actually due to some maintenance and piping work was done at...

KL
Reviewed 1 June 2013

this has been a really unbearable horrifying experience staying at Citin,we happen to end up here cos the hotel was advertised on Air asiaweb site,and we made a blunder checking in this place... ..we were given room 316 and 202...the corridors were dusty there's a dusty metal rack on the second floor..third floor carpet is strewn with rubbish and dirty...the...

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1Thank gita73
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear gita73 Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. We have addressed the room and the corridors cleanliness issue with the department concerned and we...

Chennai (Madras), India
Reviewed 30 May 2013

I stayed in citin for three days and I must say the experience was very good. Their staff are extremely polite always willing to help you. In addition to that they have good knowledge about langkawi and have tie ups with tour operators which means they pickup and drop you at the hotel doorstep. The only drawback is it is...

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Helpful?
Thank Harish_raj_20
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Harish_raj_20 Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to...

Reviewed 30 May 2013

The room cleaner so lazy, and the hotel water pressure so low... Difficult for us to take bath. For breakfast not too much choice, By the way we like the nasi goreng really delicious. The hotel location is near to the food stalls, shops, and also short distance drive to the kuah city.

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Helpful?
Thank Vivian N
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Vivian N Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note...

Ampang, Malaysia
Reviewed 21 May 2013

With much doubts, I called a week before my check-in and informed them to not to get room at 1st floor and ensure the room is clean. When we arrived at night, we got room at 2 floor and it was twin bedded room. As they have no any other room available, without argument we just accept the room and...

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Helpful?
1Thank dropdrops
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear dropdrops Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the...

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Amenities

Highlights
  • Free Internet
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more   less 

Additional Information about Citin Hotel Langkawi

Address: Hotel Langkawi Hotel Langkawi No. 3 Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Price Range: $20 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Hotel Langkawi 3*
Number of rooms: 46
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Questions & Answers

Here's what travellers have asked, with answers from Citin Hotel Langkawi staff and other travellers.
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Questions? Get answers from Citin Hotel Langkawi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms without windows have less noise.”
thekoocheykoo, 19 Apr 2017 | Read review
“Hotel is easy to find”
, 2 Apr 2017 | Read review
“is there a lifts”
_norasmaly, 8 Feb 2017 | Read review
“Ask for low level room due to no lift in this hotel.”
jking223, 27 Jan 2017 | Read review
“Interconnecting room is prefer to family travel.”
zie7742, 22 Jan 2017 | Read review
5 of 5