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The Ritz-Carlton, Langkawi

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Traveller (3260)
Room & Suite (474)
Videos (7)
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About

#8 of 130 hotels in Langkawi
Location
Cleanliness
Service
Value
Travellers' Choice
Fringed by lush rainforests and lapped by the clear-blue Andaman Sea, the Malaysian island of Langkawi has a gem on its landscape - The Ritz Carlton, Langkawi. Our oceanfront Langkawi 5-star resort blends beautifully with its surroundings and was designed to reflect a traditional kampong village with 90 luxurious guest rooms and suites and 29 pool villas, three swimming pools, a locally inspired spa, three dining outlets, two oceanfront bars and lounges, and both indoor and outdoor wedding venues.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Kids stay free
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Shallow end in pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Tennis court
Water sport equipment rentals
Evening entertainment
Board games / puzzles
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Ocean View
Languages Spoken
English, French, Arabic, Chinese and 5 more
Hotel links
1,137Review62Q+A100Room tips
Traveller rating
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Tanya R wrote a review Yesterday
1 contribution
This hotel was beyond our expectations! Our villa was amazing and so was the service. Thank you to everyone who made our stay simply fabulous!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AlanL_SYD wrote a review 20 Apr
Beverly Hills, Australia10 contributions13 helpful votes
+1
The Ritz-Carlton Langkawi is a superlative luxury resort. It lives up to the service reputation and reputation of this high quality brand. From the sumptuously appointed rooms to the fine dining restaurants and resort facilities, it never fails to impress. A very good value 5 star resort without compromise. A very relaxing and comfortable stay indeed.
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Date of stay: April 2024Trip type: Travelled with friends
Room Tip: For transport outside the resort, use the Grab app. However, I never left the resort during my stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tara M wrote a review 20 Apr
6 contributions
We are just home from a fantastic week spent in the Ritz in Langkawi. 10/10 resort , from the minute we arrived to the minute we left the staff were attentive and friendly with a smile on their face saying good morning/ afternoon whatever time of day it was. The spa there is amazing , we did a facial and a massage and the therapists were excellent along with the facilities and the view! The buggy service is quick and effective, can get a buggy from your room to any of the restaurants, pools or beach. I would highly recommend this resort if you are heading to Langkawi!! The monkeys around the resort were a bonus , the black dust leaf monkeys were friendly and adorable! We will 100 percent be returning next year for a holiday! The friendliest resort we have ever been to! The breakfast in the Langkawi kitchen was delicious also and the staff their knew us after the first day and brought our orders down to us, just fantasti! Keep up the great work everyone there! :)
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mohammed K wrote a review 18 Apr
2 contributions
Honestly, one of the BEST hotel/resorts I have ever been to. I visited in March 2024 and had such a lovely experience in Langkawi, but a lot of that was down to the team at Ritz Carlton Langkawi who went above and beyond to make my experience feel wonderful, from the housekeeping, to the service when it comes to food, to the receptionists and everyone. A few people I would love to say thanks to who work at Ritz Carlton are Akmal, Syanan, Zaim, Sayfuldin, Shahmi, Azwan, Munajat, Zaynah, Farah and Juju, and to everyone else who’s name I couldn’t get to catch, who made my stay all the more wonderful
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Date of stay: March 2024
Value
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Location
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Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 4 days ago
Dear Y2448HRmohammedk, Thank you for taking the time to share your experience on TripAdvisor and we're thrilled to hear The Ritz-Carlton, Langkawi is one of the best hotels you've been to! The Ladies & Gentlemen at our resort are dedicated in ensuring all guests have a memorable stay filled with heartwarming #RCMemories to last a lifetime, and we will certainly pass on your compliments to Akmal, Syanan, Zaim, Sayfuldin, Shahmin, Azwan, Munajat, Zaynah, Farah and Juju, who will be happy to hear their warm and personalized service touched your heart. Should your travels bring you back to Langkawi in the near future, the Ladies & Gentlemen look forward to welcoming you back for another exceptional experience. Best regards, Ellen Franke General Manager ellen.franke@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PriDee wrote a review 15 Apr
London, United Kingdom22 contributions11 helpful votes
We recently completed a five night stay at the Ritz Carlton Langkawi. Starting with the positives - lovely resort, great facilities (a shout out to the staff at the Kids club too, who were super warm and welcoming). The whole experience is let down by really poor management. 1. As others have posted, its near impossible to get a table reservation at the restaurants here. During our stay, the only timings we were offered was 9/9.30pm. When travelling with a young child, this is near impossible to accommodate. This is due to the hotel taking reservations from outside guests, weeks in advance. If staying at a hotel - you should expect, within reasons, to be able to get a table as a restaurant. This is a really poor decision from management. We have not experienced this at the four seasons, or any other five star resort. Its completely bizarre. 2. Horizon. The hotel tries to position itself as being kid and family friendly, but are quick to reject you at Horizon Bar. All we wanted to do was take a family photo at sunset to cherish our memories of our stay, but were hastily sent away and abruptly told the Horizon Bar is for adults only. Management really need to look at this. I understand you want to create an adults only area (which is understandable), but you should not alienate a portion of your clientele. Create a 15 minute grace window, or look into another simple solution. You either position yourself as a family friendly resort, or an adults only resort. You cannot be both. Which is it? Instead of looking back fondly as family pictures we could have captured, all we remember is feeling unwelcome at parts of the resort. We raised this with the team during our stay and they said management would reach out to discuss. Almost a month has gone by since check out and not a word or response. Would I recommend this place? Sadly, not. So much potential - but let down by poor management decisions.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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Trip type: Travelled with family
Room Tip: Plan ahead with restaurant bookings, because you will not be able to make reservations when you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 6 days ago
Dear PriDee, Tropical greetings from Langkawi, First of all, thank you for choosing The Ritz-Carlton Langkawi for your recent family staycation. It is always a pleasure to welcome our valued Bonvoy Elite members to our natural rainforest resort. Thank you again for taking the time out of your busy schedule to share your experience during your stay with us last month. I do appreciate the valuable and constructive feedback you shared with my colleagues while settling the bill & upon departure in which they felt your care & keen for us to improve as you personally mentioned. We always recommend our valued guests plan their dining experience in advance should they prefer a specific time slot, as our resort is normally fully committed during certain major events, hence we do share our facilities & service offerings through our pre-arrival email sent to all of our guests, as well as in our arrival welcome letters. As you were travelling during the month of Ramadan, we did have some visitors come to experience our popular annual Ramadan buffet in one of our restaurants, that was available on specific days of the week. However our other 3 dining venues were still available for our in-house guests, plus our 24/7 In-room dining option. Yes, we do position ourselves & cater to all guests; while we do have our adult only Horizon pool, bar & lounge, we also have our family friendly Beach Grill pool, bar & restaurant. Both venues have stunning views over the Andaman Sea & this information is also explained in both our welcome letters & the resort website. I am delighted to know that you have thoroughly enjoyed our other services and the warm service provided by our Ladies & Gentlemen, especially the Ritz Kids team who have managed to leave a memorable and happy long lasting memory for you & your family. The team did recall the conversation they had with you upon departure in which they thanked you for sharing your valuable feedback & I believe our Guest Experience Manager has already emailed you on March 31st on this. Our Ladies & Gentlemen & I will be looking forward to welcome you back to our rainforest resort should your travels bring you back to the island. Have a wonderful weekend ahead! Thank you, Best regards, Ramy Khamis Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohammad N wrote a review 14 Apr
3 contributions
Amazing truly outstanding service and luxurious accommodations & experiences. My mother & visited for a week and spend at great time relaxing and re-energizing! The food at the ritz was very delicious and the staff were very kind and accommodating.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 1 week ago
Dear L5200JTmohammadn, Thank you for taking the time to share your amazing experience on TripAdvisor and we are overjoyed to hear that you and your mother had an exceptional week with us. Our beautiful natural surroundings and our spacious rooms are indeed perfect for a relaxing getaway from the hustle and bustle of modern life, and we hope you also had a chance to experience our award-winning The Ritz-Carlton Spa. We will certainly pass on your kind compliments to the culinary team and all the Ladies & Gentlemen, whose pleasure it was to welcome you to our resort and ensure you had an exemplary stay. Should your future travels or Mother's Day plans include Langkawi, we would love to welcome you back to The Ritz-Carlton, Langkawi. Best regards, Ellen Franke General Manager ellen.franke@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kugi M wrote a review 13 Apr
London, United Kingdom8 contributions1 helpful vote
Really great stay. Family pool and kids club was awesome. Staff very friendly and helpful. Had incident with daughter and had to go to A&E - shocker! Staff were so supportive and friendly- thank you. Great villa with pool - had hours of fun. Nice contemporary design. Buggy drivers were all amazing and so friendly. Only downside I would say - is the size and quality of the beach for a 5 star resort but not sure much can be done about that . Would definitely return with family for the family villas
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Already an amazing place and tops every aspect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 1 week ago
Dear 590meeras, Thank you for taking the time to leave a review on TripAdvisor and for choosing us for your family holiday in Langkawi. We are thrilled to hear your had an amazing stay and that you loved Ritz Kids and our two family-friendly pools at Ritz Kids and The Beach Grill, along with your private pool villa. Our Ladies & Gentlemen are glad your daughter and family are doing well and that you loved interacting with our friendly buggy drivers along with the rest of the team. Our two-bedroom and three-bedroom Villa Kenari and Villa Mutiara are indeed ideal for family trips and we cannot wait to welcome you back for another unforgettable stay, creating more #RCMemories with you. Best regards, Ellen Franke General Manager ellen.franke@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Freedom39882954715 wrote a review 10 Apr
2 contributions
Great hotel with rooms inside the forest, there are also villas with private pools. Breakfast and food in all restaurants is fantastic. Excellent service, the rooms are cleaned several times a day. Pools are great, one thought doesn't allow kids, the other is for families but it is a bit noisy. So if you have a teen kid you still have to stay with small children pool (this is the only disadvantage i found).
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 1 week ago
Dear Freedom39882954715, Thank you for taking the time to share your experience on TripAdvisor and for choosing us for your recent Langkawi getaway. Our resort was designed to blend into the natural surroundings of the 10-million-year-old rainforest, with our Deluxe Rooms nestled between the trees and our various private pool villas boasting rainforest, beach or ocean views. Thank you for your kind compliments about our culinary offerings and level of service. As you have noted our Horizon infinity pool and bar is adults-only; The Beach Grill pool and Ritz Kids pool are family friendly. We do hope your family was also able to explore our Eco Discovery Center and our recreation activities which are suitable for teens and families, as there is much to explore at our resort. Should your future travels bring you back to Langkawi, we hope to have the pleasure of welcoming you back to our resort. Best regards, Ellen Franke General Manager ellen.franke@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc V wrote a review 9 Apr
Bordeaux, France9 contributions
The Ritz battles for the #2 best hotel ranking in Langkawi. The Ritz feels more western, Marriott US like, big rather than cosy, with ok food not great. The beach is disappointment compensated by nice swimming pools… We stayed in Langkawi 30 nights - and the best 5* option is definitely not the Ritz here
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 1 week ago
Dear Marc V, Thank you for choosing The Ritz-Carlton, Langkawi during your 30 days stay in the island. Despite that it was unfortunate that we didn't get your constructive feedback back then during your stay with us on September 2023, but we appreciate the time sharing it with us. Looking forward to welcome you back in our rainforest resort, should your travels bring you back to the island.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Z8189YXannec wrote a review 9 Apr
Dodworth, United Kingdom20 contributions22 helpful votes
I stayed at this hotel for four nights with my husband and son as part of my 60th birthday trip to Malaysia. On entering the room we had a "wow" moment when we saw the sea view from our room. The room had everything we needed. We loved watching the monkeys from our balcony. Langkawi Kitchen is the place to sit and enjoy an excellent breakfast. Food and drink, whilst good, is not cheap. You might like to pack some snacks. The beach was beautiful, but swimming in the sea was not recommended due to the jellyfish. This was probably the only negative for us. The big positive was the staff. They cannot do enough for you and they do it as if they care and with a smile on their face. That level of service, I think, comes from staff who are not only well trained but who actually enjoy their jobs. I am already looking at other Ritz-Carlton hotels in Thailand for next year.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 1 week ago
Dear Z8189yXannec, Thank you for taking the time to share your experience on TripAdvisor and for choosing us as your Langkawi resort during your momentous 60th birthday trip. With our stunning natural surroundings and the lush rainforest, we are happy to be home to many wild neighbors who love to play in the trees surrounding our rooms and villas. Our culinary team will be pleased to hear you loved our international breakfast buffet at Langkawi Kitchen along with the overall offerings at the resort - we hope you had time to try our dim sum breakfast at Hai Yan. Being an island, we do have seasonal influxes of jellyfish but this does not happen often, so we hope on your next trip you'll be able to enjoy swimming in our private cove. The Ladies & Gentlemen of The Ritz-Carlton, Langkawi are indeed dedicated and passionate about ensuring all guests have a memorable stay, with many of them having been with us since the hotel opened. Your kind words are a testament to the level of service and care they provide, and we cannot wait to welcome you back for another exceptional stay with us. Best regards, Ellen Franke General Manager ellen.franke@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$535 - S$776 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKedahLangkawi DistrictLangkawi
NUMBER OF ROOMS
119
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RITZ-CARLTON, LANGKAWI: UPDATED 2024 Hotel Reviews, Price Comparison and 3,422 Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about The Ritz-Carlton, Langkawi
Which popular attractions are close to The Ritz-Carlton, Langkawi?
Nearby attractions include Crocodile Adventureland Langkawi (5.1 km), Art In Paradise (2.9 km), and Langkawi Sky Bridge (4.7 km).
What are some of the property amenities at The Ritz-Carlton, Langkawi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Langkawi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Langkawi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Langkawi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Langkawi?
Conveniently located restaurants include The Beach Grill, Langkawi Kitchen, and Terrace at The Danna.
Are there opportunities to exercise at The Ritz-Carlton, Langkawi?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Ritz-Carlton, Langkawi have airport transportation?
Yes, The Ritz-Carlton, Langkawi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Langkawi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Langkawi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Langkawi?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Thai, Arabic, and Indonesian.