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The Westin Langkawi Resort & Spa

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The Westin Langkawi Resort & Spa
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2,677 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Langkawi Resort & Spa
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Showing 2,389: English reviews
Amsterdam, The Netherlands
Reviewed 12 February 2013

I've been here half a day and I want to leave. Beautiful grounds but that's all I can say. Just ate dinner. Took 15 min for someone to take my order. Another 15 just to get water. Once my meal was delivered no one stopped by to see if I needed anything. I kept turning around to try and flag...

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Helpful?
Thank rehabib
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Ms. Habib, Thank you very much for your valuable feedback and please accept our sincere apologies for the inconveniences. Your feedback is much valued and appreciated and it goes without saying that it’s embarrassing to read your comments. I offer no excuses for these shortfalls. I totally agree that experiences you bringing up are clear deficiencies about our services...

Reviewed 5 February 2013

An excellent resort with so many facilities. Service is extraordinary. Staff a delight. Always helpful & friendly. Food was fantastic. The chefs were wonderful, friendly & would cook anything to your liking. One of the best hotels in Langkawai.

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Helpful?
3Thank Bajramovic
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Bajramovic, Thank you very much for your modest feedback. I’m pleased to read that we were able to meet your high expectations in regards to our facilities as well as services. I’m delighted to know that you felt well taken care of. It’s very kind of you to highlight our cuisine and I’m so pleased to know that you...

Hampton, United Kingdom
Reviewed 3 February 2013

Have just returned from a great stay at the Westin Langkawi. This was our honeymoon and after spending 3 nights in KL we then travelled to Lagkawi for 9 nights. The resort was beautiful, The hotel staff friendly and polite. Definatley a great 5* experience from the very moment of our arrival. We were greated with cold drinks and cold...

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Helpful?
Thank annh47
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear annh47, Thank you for choosing The Westin Langkawi Resort & Spa for your honeymoon destination. I would first like to thank you for your time and effort in writing us your experiences in Trip Advisor. I’m elated over your wonderful experience whilst your stay here with regards to our services and facilities. It’s wonderful to know that you enjoyed...

Sydney, Australia
Reviewed 2 February 2013

We spent 11 Nights at the Westin Langkawi in January 2013. We stayed in one of the hotel Villa's on the beach.Great accomodation and extremely spacious room. Beautiful plunge pool which my son really enjoyed. The staff at this resort were wonderful. Nothing was ever a problem. Joseph the villa manager was great and really made us feel at home....

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Helpful?
1Thank Phillip L
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Phillip L, Thank you for your kind words and reviews on our resort. I appreciate your highlights on our resort’s services and facilities. I’ve to agree with your review that our Villas are just heavenly to stay in which simply make every trip an unforgettable one especially to have some cocktails by the private pool while enjoying the views....

London, United Kingdom
Reviewed 1 February 2013

We spent 11 nights at The Westin in Langkawi and we could not have stayed in a more peaceful Resort for our Honeymoon. Every day we found new views to admire from The Breeze and The Splash. The white sandy beaches by The Spa were breathtaking and again soo peaceful.. All members of staff were there to assist you with...

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Helpful?
Thank EW2003
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear E W, Thank you for having chosen Westin Langkawi for your honeymoon. I know that this is the most precious of holidays and I’m delighted to know that you enjoyed your Westin experience. It’s wonderful to know that you enjoyed our peaceful location. Our resort is beautifully located with the stunning scenery yet we are just few minutes away...

London, United Kingdom
Reviewed 1 February 2013

I have recently spent 6 days at the Westin Langkawi Resort and Spa (late January). The location of this resort is really good, being close to one of the main towns on the island - Kuah. The surroundings of the hotel are also great, with wonderful views from the balcony and the pool area. Overall, this is a nice resort...

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Helpful?
2Thank danutza_bog
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear danutza_bog, Thank you for taking the time to write and post this review. It’s wonderful to know that you enjoyed our peaceful location. Our resort is beautifully located with the stunning scenery yet we’re just few minutes away from the main town. Besides that, I appreciate you bringing up the shortcomings you’ve encountered to our attention and sincerely apologies...

Brisbane, Australia
Reviewed 30 January 2013

Spent 12 days at the Westin Langkawi in January 2013. Whilst privately located on the SE side of the island and only 25 minutes from the airport, it is the closest resort to the main town, Kuah, and the main ferry terminal. Most other resorts are centred around the beach areas of Chenang and Pantai Kok on the western side...

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1Thank Jove99
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Jove99, First of all I would like to convey my honored gratitude to you for sharing with us this detailed reviews. We appreciate your choice for choosing our resort for your visit here in Langkawi. I’m always proud to agree on the beauty of the resort, spectacular location and stunning scenery, yet we’re just few minutes away from the...

Liverpool, United Kingdom
Reviewed 29 January 2013

We stayed at the Westin Langkawi for 10 nights on the 6th Jan 2013. We arrived early at 11:30a.m (check-in was 3p.m) and were greeted by Jana Zahranova (Guest Relations Manager). We were offered a refreshing drink whilst we checked in. We didn't expect to be able to check in for another 3 hours yet Jana managed to get our...

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Helpful?
Thank Lee R
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Lee R, Thank you very much for the detailed review about your experience at Westin Langkawi. I’m delighted to know that you’ve enjoyed your stay with us and you’re comfortable in our newly renovated room. The finished look of refurbishment reflect a modern, contemporary resort product, showcasing the brand’s philosophy of Westin, For a Better You – and positioned...

London, United Kingdom
Reviewed 29 January 2013

We spent 3 nights and 4 days at the resort. I would highly recommend. We didn't want to leave. I have heard the rooms are outdated but we had a newly renovated room just off the lobby and it was LOVELY. Not huge, but lovely and didn't spend too much time there. The breakfast was fabulous (champagne included!), the poolside...

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Helpful?
Thank Radro2011
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Radro2011, I appreciate your time and effort writing us this feedback on Trip Advisor. My staff and I appreciate your kind words. I'm delighted to hear that you've enjoyed your stay in one of our newly renovated rooms. Our newly renovated rooms reflect a modern, contemporary resort product, showcasing the brand's philosophy of Westin, For a Better You. Thank...

Dietikon, Switzerland
Reviewed 29 January 2013

I have been at the Westin, the loktion is perfect, and it's a shame how poor food, service and the room's are. The place cals himself 5 star, i wud give not even one. We had to stay 3 day's, but during this day the food and catering was owfoul, just the worst I have had for a long time,...

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Helpful?
5Thank R B
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear R B, Thank you very much for your valuable feedback and please accept our sincere apologies for the inconveniences. I'm concerned about the issues regarding our room cleanliness and the inconsistent service from our housekeeping team. I'm extremely disappointed that we failed on this occasion to live up to the high standards we've set for ourselves. Also, I've taken...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more   less 

Additional Information about The Westin Langkawi Resort & Spa

Address: Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Price Range: $219 - $1,122 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Langkawi Resort & Spa 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
The Westin Langkawi Hotel Langkawi
The Westin Langkawi Resort And Spa
Westin Langkawi Resort
Westin Langkawi Hotel
Langkawi Westin
Hotel Style:
#1 Top resorts Hotel in Langkawi
#7 On the Beach Hotel in Langkawi
#7 Luxury Hotel in Langkawi
#7 Spa Hotel in Langkawi
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Langkawi Resort & Spa staff and other travellers.
52 questions
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Questions? Get answers from The Westin Langkawi Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms on the top floor”
 of 5 bubbles Rowanhall, 8 Dec 2016 | Read review
“Partial sea view is good enough. Choose those rooms in block 2.”
 of 5 bubbles marcusy568, 8 Dec 2016 | Read review
“Beach/pool facing rooms have to be best,”
 of 5 bubbles SteveNorthampton.UK, 7 Dec 2016 | Read review
“Ask for Sea view”
 of 5 bubbles AhmedK911, 6 Dec 2016 | Read review
“Avoid this property and find something better! Definitely NOT 5 Star!”
 of 5 bubbles DaphneTraveler, 3 Dec 2016 | Read review
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