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New Pacific Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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14 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Reviewed 2 October 2016 via mobile

The moment we stepped into the room, we knew this is not what we wanted. We immediately checked for other hotels coz I can't stand to stay for another 4 nights here. The interior is worn out & still using the flannel blanket which has stains on them. The tap water is murky. The toilet & bathroom & even the...

Thank Afiza A
Pengkalan Cepa, Kelantan, Malaysia
Reviewed 11 December 2015

The hotel had repainted but the interior still as bad as before. Seriously the carpet needed to be replaced as it is quite smelly and feel it is not vacuum for decades , it had unpleasant smell in the room too.

2Thank Tsiaw Ying B
Subang Jaya, Malaysia
Reviewed 2 December 2013

Its now known as Emaslink Pacific Hotel. While the location is great and the hotel looks okay from the outside....that's where the good things ends. The hotel is totally run down. The meeting rooms carpet seriously need to be replaced. The rest room facility near to the meeting room are worst that public toilets in bus stops. While the room...

5Thank PunitaMy
Petaling Jaya, Wilayah Persekutuan, Malaysia
Reviewed 16 August 2013

stayed for 4 days 3 nights. 1st was in room 414 double booking and the room was in front of a stinky house-keeping store. That night we changed to room 429. We were awaken by the presence of a rat inside the room. We immediately went to our children's room which was room 432. Then we changed to room 424...

9Thank Zainun
Reviewed 22 September 2012

This hotel sucks!! Service sucks!! Room wallpaper torn, window is dirty, hot water didnt function, the bellboy just see you coming with luggage without any help. This hotel just give you great impression from outside but terrible inside. Please mention this review to the hotel management.

17Thank akashful
Petaling Jaya, Malaysia
Reviewed 6 July 2012

Try to get info & direction.FAILED..!!! Only get answer with " NOT SURE " Staff not helpful on giving info...too bad service...Not interested to stay with 1st experience received bad service...

7Thank MsIzan
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 20 May 2012

The room was dirty.. with cockroach in the room.. They dare to say they are five star hotel.. Please don't say there...

9Thank ehlim8
Perth, Australia
Reviewed 21 May 2009

We stayed 3 nights at this hotel - it was our haven each evening after a day spent exploring the city. The room was clean, nicely maintained and the satff couldn't have been nicer. We had room service one evening - food was delicious at a reasonable price. I would recommend staying at this hotel. I would stay there again.

4Thank HelenRose
Sydney, Australia
Reviewed 2 March 2009

Our party of four arrived late in Kota Bharu and had to take what was available as most hotels were booked out due to several conferences in town. I'll cut straight to the chase here ... bed linen dirty and stained with god knows what. Small towels which were little thicker than a sheet of Kleenex tissue. Rooms generally dirty...

4Thank JustOneThing

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04/06/2017 05/06/2017
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  • Refrigerator in room
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting

Additional Information about New Pacific Hotel

Address: New Pacific Hotel Jalan Pengkalan Chepa, Kota Bharu 15400, Malaysia
Region: Malaysia > Kelantan > Kota Bharu
Price Range: $60 - $962 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Pacific Hotel 4*
Number of rooms: 219
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Also Known As:
New Pacific Hotel Kota Bharu, Kelantan
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just choose another hotel”
PunitaMy, 2 Dec 2013 | Read review
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