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Renaissance Kota Bharu Hotel

Renaissance HotelsUS$43*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$58*
US$43*
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US$47*
US$47*
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Renaissance Kota Bharu Hotel
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334 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Kuala Lumpur, Malaysia
Reviewed 5 days ago NEWvia mobile

The hotel has been refurbished so the arrival and room were quite nice. Arrival and reception staffs were friendly. However, I am most dissappointed with their housekeeping. There were no bath towels for us even after we have checked in for a while. They did not make up and clean up our room the next day and even the check...

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Helpful?
Thank saraidylla
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear saraidylla, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay experience was not that satisfying. Please accept our sincere apologies for the setbacks. Meeting our guest’s highest satisfaction has always been our top priority and we are working hard towards that objective. We look forward to...

New Delhi, India
Reviewed 6 days ago NEW

Very beautiful hotel. Services are good. Staff is very caring and attentive.This is the best place to visit if you like peace. Good food with verity of options. You can visit near by beaches if you wish to go to the beach. Over all Excellent stay.

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Helpful?
Thank sanjeevnautiyal
Penang Island, Malaysia
Reviewed 6 days ago NEWvia mobile

Had a pleasant 2-night stay at the hotel. Staff are friendly and very helpful. Located a little far from restaurants if you are on foot - closest is Tarbush. Excellent choice if you are visiting HUSM or its campus.

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Helpful?
Thank brommie-diver
Shanghai, China
Reviewed 1 week ago

The Renaissance is a short distance away from the airport, and I think it took only around 20 mins to arrive at the hotel from the small airport. Kota Bahru possesses a small and charming feel, and the hotel complimented that feeling quite a bit. The hotel is probably the only international hotel chain in the city, and has a...

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Helpful?
Thank live&dive
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear live&dive, Thank you for taking the time to share your wonderful feedback on your recent stay at our hotel. We are pleased to know that you had enjoyed your stay and will share your positive comments among our associates. Your constructive comments will definitely boost their morale and inspire them to give their best at all times. Hearing from...

Kuala Terengganu, Malaysia
Reviewed 1 week ago

This was my first time at this hotel. Stayed on 19th floor, executive suite with kids and husband. The King size room was very roomy. Extra pillows on the beds. Maintenance man save the day for fast service (water temperature problems for bathroom and bathtub). The room was clean and my kids had fun running around. I spent two days...

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Helpful?
Thank MiaEnCiel8484
Reviewed 1 week ago

When i checked in, the lobby smelled of cigarette. I could see guests smoking away in the lobby lounge! According to the receptionist smoking is allowed in the lounge. This is a minus point for me. On both days of my stay I have problems with the toilet because the cistern was broken. Fortunately on both occasions, housekeeping was prompt...

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Helpful?
Thank noraidah m
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear noraidah m, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay experience was not that satisfying. Please accept our sincere apologies for the setbacks. Meeting our guest’s highest satisfaction has always been our top priority and we are working hard towards that objective. We look forward...

Reviewed 2 weeks ago via mobile

A one night stay on our way to Taman Negara. We should have avoided the stop there. An unwelcoming hotel and area, an old fashioned room, people who can barely speak English at the restaurant, and I personally didn't feel at ease being the only woman who wasn't wearing a veil... The pool is stuck at the 8th floor between...

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Helpful?
Thank Lavinia G
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Lavinia G, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay with us was not so pleasant. Please accept our sincere apologies for the setbacks. Meeting our guest’s highest satisfaction has always been our top priority and we are striving hard towards the objective. Renovation works...

Houston, Texas, United States
Reviewed 2 weeks ago

I was booked in here by my work before and after flying offshore and whilst visiting work locations along the coast. The staff at the hotel are excellent and very helpful. The food is good, I especially enjoyed the buffet breakfast. Being in a conservative area, alcoholic beverages are not available in hotels for consumption which was fine by me....

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Thank Callum W
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

If you are staying one night is fine, the lamps in room only one is working so the room is dark and hotel looks old. This has given Renaissance such a bad name for its reputation. The service is slow and foods for buffet is limited selection. Overall a 1 star hotel for Renaissance group.

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Helpful?
Thank sunshine_city88
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear sunshine_city88, Thank you for taking the time to give your feedback on our Hotel. We regret that your stay with us was not so pleasant. Please accept our sincere apologies for the setbacks. Your comments were noted and shared with the relevant department heads; immediate measures were taken to prevent future recurrences. Meeting our guest’s highest satisfaction has always...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

AC spoiled. Got a technician to check, and we were told that it's centralised AC and they'll check. But, they'll not get back to us what's wrong with the AC, was advised to wait for few more hours if it turns cold. Else, to request for a room change. No free WiFi for non Marriott member. Incomplete facilities, such as...

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Helpful?
Thank soo_mei2013
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear soo_mei2013, Thank you for taking the time to give your feedback with regards to your recent stay at our Hotel. We regret that your stay with us was not so pleasant. Please accept our sincere apologies for the setbacks. Your comments had been noted and shared with the relevant associates to prevent future recurrences. It is and has always...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 

Additional Information about Renaissance Kota Bharu Hotel

Address: Jalan Sri Kota | Jalan Yahya Petra, Kota Bharu 15100, Malaysia
Region: Malaysia > Kelantan > Kota Bharu
Price Range: $68 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kota Bharu Hotel staff and other travellers.
3 questions
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2 months ago
Alor Setar, Malaysia
over a year ago

See all questions (3)

Questions? Get answers from Renaissance Kota Bharu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near elevator would be nice!”
live&dive, 20 May 2017 | Read review
“Cozy, nice and perfect overnight”
  • Well prepared for scrubs and bathtime
  • Entrance
  • Lemon milk bathtime
  • Spacious
MiaEnCiel8484, 16 May 2017 | Read review
“Top floor rooms probably.”
debgloury, 17 Feb 2017 | Read review
“Choose rooms at higher floor rooms for good view”
  • King Bedroom
  • Twin Bedroom
bbsiqinsr, 14 Dec 2016 | Read review
“Get a non-smoking higher-level rooms. You will be liable to a RM1500 penalty if you smoke in a non-smoking room.”
  • December rainy days in KB
noko742, 5 Dec 2016 | Read review
5 of 5
Renaissance Hotels
US$43* /night
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Hotwire.comUS$47
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TripAdvisorUS$43
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*Disclaimer
Prices are for 1 room, 2 adults
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