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Renaissance Kota Bharu Hotel

Expedia.comUS$41*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$42*
US$41*
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US$42*
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Renaissance Kota Bharu Hotel
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324 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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Wyee, Australia
Reviewed 5 days ago NEW

A well appointed hotel. Clean, with ample bedrooms. Plumbing good. Breakfast choice was very good and food excellent. Nice position. Friendly staff, obviously well trained made our stay here most pleasant.

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Helpful?
2Thank rick_81_au
Reviewed 6 days ago NEWvia mobile

It is a five star hotel and provide good facilities for local and international guests. Selection of food is good. Customer service is good. The hotel provides for non-guests to use the swimming pool at a reasonable fee.

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Helpful?
Thank Wan M
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Wan M, Thank you for sharing your wonderful feedback on your recent stay at our hotel. We are delighted to know that you had enjoyed your stay. And your positive comments will be shared among our associates to inspire them to give their best every day. We certainly look forward to welcome you back the next time you are...

croydon
Reviewed 1 week ago via mobile

We enjoyed our time here rooms were clean, comfortable and well furnished, buffet breakfast in restaurant was varied and interesting. There is plenty of street food and a wide range of restaurants, cafes available nearby

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Helpful?
Thank jim_s69
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear jim_s69, Thank you for taking the time to share your great feedback on your recent stay at our hotel. It is good to know that you had enjoyed your stay. Our team of associates always strive to give their best to meet our guest's expectations. We certainly look forward to welcome you back ! Best regards Adrian Cecil

Newcastle, England, United Kingdom
Reviewed 1 week ago via mobile

Stayed here just one night (stop on the way back from Perhentians to fly on to Kuching) but it was fab, especially for the price. Staff were great - very accommodating of our late check-out and helpful in advice about times to leave for the airport etc. Breakfast was great - such a selection of Malay dishes and also cereals,...

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Helpful?
2Thank Esther Z
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Esther Z, Thank you for sharing your wonderful stay experience during your recent stay at our hotel. We are pleased to know that you had enjoyed your stay. Your constructive comments will be shared among our associates to inspire them. It certainly will motivate them to continue giving their best to our guests. We are also delighted to know...

Reviewed 1 week ago via mobile

My Husband and I rode up from Singapore to Kelantan, and decided to stay in this hotel. Hotel staff was very friendly and helpful. The lobby of the hotel looks very grand and nice. But the room is a little rundown and dirty, not as I expected. Toilet didn't have toiletries like basic cotton buds, for a five star hotel,...

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Helpful?
Thank rachelfV1625YH
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear rachelfV1625YH, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay experience was not that satisfying. Please accept our sincere apologies for the setbacks. Our associates and team are working hard to meet our guest’s highest satisfaction, which has always been our top priority. We look forward...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

I remembered Renaissance as one of the most shining gem in Kota Bharu back in year 2007 when I first visited the hotel, and have a buffet dinner there. The great experience of past lead me to visit this hotel again, in my recent trip to Kota Bharu, and there are ups and downs. Overall, during the 2 nights stay,...

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Helpful?
Thank 991nbk
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear 991nbk, Thank you for taking the time to give your feedback on our Hotel. We regret that you had encountered some unpleasant experience during your stay with us. Please accept our sincere apologies for the setbacks. Our Hotel is in the midst of a renovation process which is being done by stages. We had renovated several floors and the...

Madison, Wisconsin
Reviewed 2 weeks ago via mobile

I'm guessing this is the only legitimate hotel in Kota Bharu while searching for a place to stay. This is about 30RM taxi ride from the airport. Pros: The staff are really nice. Breakfast buffet (included) is of impressive scale. The size of the room is also large. The amenities by Tokyo Milk! Cons: the hotel seems older. Carpet in...

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Helpful?
Thank Zuri T
Malaysia
Reviewed 4 weeks ago via mobile

Stayed a night in club deluxe because I want to access to the club lounge but was told need to charge extra to get to the lounge by the staff. Wifi is not free, which most other hotels are already given free for in house guests. Weird bed that has thicker layer at the center (please see the photo) which...

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Helpful?
Thank CarolCCL
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear CarolCCL, Thank you for taking the time to give your feedback on our Hotel. We regret that your stay with us was not so pleasant. Please accept our sincere apologies for the setbacks. Your comments were noted and shared with the relevant department heads. Meeting our guest’s highest satisfaction has always been our top priority and we are striving...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

checked in room 1801 past midnight to find unacceptable stains on my bed linen and pillow covers. on closer inspection, a 'charlie bug' (rover beetle) which is known to cause skin rashes upon contact was seen crawling near the headboard of my bed. eerie enough to also find carcass dangling by the window. poor noise insulation, extremely annoying in the...

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Helpful?
Thank ilkw
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear ilkw, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay experience was not so pleasant. Please accept our sincere apologies for the setbacks. We have looked into the issues that was highlighted by your good self and preventive measures will be taken to make sure no...

Seoul, South Korea
Reviewed 4 weeks ago via mobile

I have been here maybe four times. This is the first time I have stayed in this hotel. It is fair but definitely not a five star international hotel. I stayed in a suite which is big but not comfortable. I shall book a room next time since it may be more cosy. At least the bathroom was clean and...

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Helpful?
Thank Loongloong
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear LoongLoong, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay experience was not that satisfying. Please accept our sincere apologies for the setbacks. Meeting our guest’s highest satisfaction has always been our top priority and we are working hard towards that objective. We look forward to...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 

Additional Information about Renaissance Kota Bharu Hotel

Address: Jalan Sri Kota | Jalan Yahya Petra, Kota Bharu 15100, Malaysia
Region: Malaysia > Kelantan > Kota Bharu
Price Range: $74 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kota Bharu Hotel staff and other travellers.
3 questions
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1 month ago
Alor Setar, Malaysia
over a year ago

See all questions (3)

Questions? Get answers from Renaissance Kota Bharu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms probably.”
debgloury, 17 Feb 2017 | Read review
“Choose rooms at higher floor rooms for good view”
  • King Bedroom
  • Twin Bedroom
bbsiqinsr, 14 Dec 2016 | Read review
“Get a non-smoking higher-level rooms. You will be liable to a RM1500 penalty if you smoke in a non-smoking room.”
  • December rainy days in KB
noko742, 5 Dec 2016 | Read review
“Away from the road recommended”
robinmT9204VN, 3 Dec 2016 | Read review
“High level”
mrizal2016, 5 Oct 2016 | Read review
5 of 5
Expedia.com
US$41* /night
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Renaissance HotelsUS$42
TripAdvisorUS$42
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*Disclaimer
Prices are for 1 room, 2 adults
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