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The Grand Renai Hotel

Traveller (130)
Room & Suite (63)
Dining (13)
About
Location
Cleanliness
Service
Value
Experience the rich Malay culture at The Grand Renai Kota Bharu Hotel, a Lifestyle Hotel and one of the city's five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides excellent service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with a Grand Ballroom, and on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Hotel's Fitness Centre is Kota Bharu's largest gymnasium equipped with the latest fitness equipment, steam rooms, sauna, Jacuzzi and an outdoor swimming pool.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Reviews & more
421Reviews
171Photos
5Q+A
65Room tips
Traveller rating
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Popular mentions
If you were about to hang out in Kota Bharu, then this is a hotel you might choose from. I love the lounge, spacious, luxurious and exclusive. I went for a dinner function at the ballroom, the arrangement was fine. The food is somehow plain and boring. Maybe budget constraint
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Response from Vikneswaran, Room Division Manager at The Grand Renai Hotel
Responded 4 weeks ago
Dear Fitrinnas N, Thank you for taking the time to share your experience at our Hotel recently. We are glad that your had enjoyed your stay. Please accept our apologies for the setback encountered though. Your constructive comments have been noted and shared with the relevant department head. Our team is always trying hard to give their best and meet our guests' expectations. We look forward to welcome you back and hope to serve you better on your next visit. Yours sincerely Vikneswaran A.
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This hotel was very nice and clean. The breakfast was mix of Asian and International food. The lobby bar has one of the best coffees I've had for a long time in Asia. Only negative thing was that you couldn't pay a massage by credit card, cash only. And there was no currency
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Response from Vikneswaran, Room Division Manager at The Grand Renai Hotel
Responded 4 Dec 2018
Dear pepisamui, Thank you for sharing your recent stay experience at our Hotel. We are really glad that you had an enjoyable stay with us. Your constructive comments has been noted and will be looked into.We apologize for our shortcomings and hope to serve you better the next time around. We look forward to welcome you back when you are in Kota Bharu in the near future. Yours sincerely Vikneswaran A
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The room is very good. But the door in the middle room can hear the guest's voice. The staff very friendly. Good location and easy to find typical local food. The level of cleanliness is excellent. Highly recommended for family vacation to explore the richest cultural state.
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Response from Vikneswaran, Room Division Manager at The Grand Renai Hotel
Responded 4 Dec 2018
Dear Zaharullail A, Thank you for taking the time to share your recent stay experience at our Hotel. We are delighted to hear that you had a pleasant stay with us. Your constructive comments will be shared with our team members to inspire them further. At The Grand Renai, we always strive to give the best to meet our guest's expectations. We look forward to welcome you back soon. Yours sincerely, Vikneswaran A.
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We booked 3 rooms for our family of 10. I acknowledge that asking for 2 extra beds for our grandkids would entail an extra charge....but what I never expected was being charged an extra RM10.00 per day for each extra TOWEL for the 3 nights we stayed there. Never happened to me
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Response from Vikneswaran, Room Division Manager at The Grand Renai Hotel
Responded 3 Nov 2018
Dear sambktan, Thank you for taking the time to share your stay experience at our Hotel recently. We are glad to know that you had enjoyed your stay despite a few setbacks. Please accept our sincere apologies for our shortcomings. We had taken note of your comments and will look into your concerns to prevent any recurrences in the future. We hope to welcome you back the next time you are in Kota Bharu. Best regards, Vikneswaran A.
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The corridors and rooms have a mild smell. The a/C in my room could not be adjusted. Either freezing cold or off. Breakfast is quite abundant however mainly Asian fare. Staff are very pleasant and helpful. Please fix the air conditioning.
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Photo provided by managementThe Grand Renai Hotel
Bathroom Amenities
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Tokyomilk the fav
Spacious
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Hi Za R, Thank you for your interest in our Hotel. We are delighted to provide the following info to your enquiries : Yes, we do have smoking rooms. Yes, Hotel have shuttle service to airport, at RM50 per way for 2 pax. We have a special room promotion for Ramadhan, RM315 for single and RM383 for twin sharing. This room rate is inclusive sahur/ breakfasts and iftar buffet. Individually, ramadhan iftar is sold at RM78 per pax and Sahur is RM45 per pax. Our Hotel is about 7 km from the airport . Hope the above info will be helpful for you. We look forward to your patronage. Thank you and regards CC Song Executive Office
-1 votes
Hi, do you have any room with balcony?
Thank you for your interest in our hotel ! We regret to inform that our rooms do not come with a balcony. Regards
0 votes
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any parking for big motorbike
Hi Jimmyt596, Thank you for your interest in our hotel. With reference to your question on parking, it can be arranged. Though we do not have specific parking space for big motorbikes, we can certainly allocate a spot for you. However, you will need to inform us in advance if you need parking space for more than one big motorbike. Hope the above have clarified your doubts. Please let us know if there is anything else we can assist you with. Best regards for Renaissance Kota Bharu Hotel
1 vote
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Dear Guest, Thank you for your interest and enquiry about our hotel. We do not provide self-service laundry facility but we do provide personalized laundry services for our guests. The nearest self-service laundry is about 1.5 km away from our hotel. Regards
0 votes
does your hotel offers any wedding packages?
Dear Guest, Thank you for your interest in our Hotel. We do offer a variety of wedding packages to suit individual needs. Kindly contact our Director of Sales & Marketing, En. Fadzil at 09-746 2233 or fax no. 09-747 3781 for further details. Best regards Renaissance Kota Bharu Hotel
0 votes
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"High floors"
"Good city view"
"I've always prefer to be on the high floor (for the views) and nearer to the elevator (for the ease of access, with kids and stuff)."
"Room at Higher floor"
"The best choice for Kota Bahru"
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12345613
PRICE RANGE
US$53 - US$87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance kota bharukota bharu renaissance
FORMERLY KNOWN AS
Renaissance Kota Bharu
LOCATION
MalaysiaKelantanKota Bharu
NUMBER OF ROOMS
298
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